Your feedback matters...

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us. We then display these reviews right here, completely untouched by us, so you can trust them 100%.

Date Rating Customer Review

Grand Tour of China

Wed
18
Nov 15
Service
Excellent
Trip
Excellent

Service rating :

Superb National guide , knowledgable & helpful with a good sense of humour helped make our holiday wonderful

Product :

Hit China running with this wide ranging tour, but great food, visits & transport, would definitely recommend Wendy Wu.

your booking experience

Wed
18
Nov 15
Service
Excellent

I found staff knowledgeable, speedy and efficient
Thanks
J

Magnificent China

Wed
18
Nov 15
Service
Excellent
Trip
Excellent

Service rating :

The guide (Hoffman) was excellent; very informative and sorted out the minor problems that occurred very efficiently.

Product :

Enjoyed the tour and sights enormously, but feel that the hotels need to be reviewed and were a bit "tired". Also the meal menus were very repetitive. Were they tailored to what they thought Europeans would like?

your booking experience

Wed
18
Nov 15
Service
Good

Would have been excellent but let down slightly by alternative flight options which were initially offered then subsequently removed or not possible. This led to confusion and, ultimately, disappointment.

Explore Japan with the Telegraph Correspondent

Wed
18
Nov 15
Service
Poor
Trip
Bad

Service rating :

Very poor value for money!

Product :

I expected Julian to give two talks and a q&a session. He did karaoke instead! Not what I paid for! 2 gala dinners promised. None forthcoming. Dinner with a geisha was a 16 year old with braces. Thoroughly disgusted!

A China Experience

Wed
18
Nov 15
Service
Excellent
Trip
Good

Service rating :

The service I received was helpful and efficient.

Product :

The holiday was well organised with a full intinerary which enabled us to see as much as possible in the time we had.

China & Tibet Discovery

Tue
17
Nov 15
Service
Excellent
Trip
Excellent

Service rating :

very good

Product :

had a a great holiday the tour guides where very good packed a lot in!

Wonders of China

Tue
17
Nov 15
Service
Good
Trip
Good

Service rating :

guide good but many of the local guides were not.

Product :

Apart from a couple of very poor eating places, it was fine

Glories of China

Tue
17
Nov 15
Service
Excellent
Trip
Excellent

Service rating :

Enhanced by a superb national guide.

Product :

Wonderful trip. Lot of thought had gone into the planning.
Particularly liked the variety of sights and activities.

Majestic Yangtze

Tue
17
Nov 15
Service
Good
Trip
Good

Service rating :

Excellent orgainisation, but a few things were lost in translation!

Product :

Very good.

your booking experience

Mon
16
Nov 15
Service
Excellent

Wendy wu tours were very patient and efficient with dealing with my particular requirements for the tour that I have booked for 2016

A China Experience

Mon
16
Nov 15
Service
Excellent
Trip
Excellent

Service rating :

Service was excellent. Shaun our guide was excellent in every way, and couldn't do enough for you.

Product :

Fabulous way to tour china in such a short time.

A China Experience

Mon
16
Nov 15
Service
Excellent
Trip
Excellent

Service rating :

The Service was excellent from beginning to end. The booking, Visa service, information, Tour and Guide. I have developed a greater understanding and fascination for China and want to return to learn more.

Product :

This experience was superb and Sean our Guide was so caring and made the trip special. Thank you.
I had completed the Feedback form in the folder and sent it in on my return.

Majestic Yangtze

Mon
16
Nov 15
Service
Good
Trip
Excellent

Service rating :

Excellent Tour and Guides were generally very good andknowlegable

Product :

Very impressed with everything the Boat was far beyond our expectations

A China Experience

Mon
16
Nov 15
Service
Excellent
Trip
Excellent

Service rating :

Very good

Product :

Excellent tour and did what it said on the tin.

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