Travel with Confidence
We know the way we travel has changed, however our commitment to ensuring your peace of mind from the moment you book to your safe return home has not wavered.
We've got you covered. We have done the hard work so you can focus on the fun stuff; looking forward to your holiday! We have prepared a Pre-Departure checklist that covers off everything you need to prepare for your trip.
We encourage you to read the following information well before your intended travel date, and again in the weeks leading up to your holiday, in case of any changes to the requirements. If you have any questions, please feel free to contact our team on 0800 936 3998.
It is the responsibility of the customer to check the host country accepts tests from the testing centre used and that the customer meets all the entry requirements of their state, host country and airline prior to departure. Wendy Wu Tours is not liable for a customer being refused entry to the host country for any reason.
Please ensure you’ve provided us with your most updated details, in order for Wendy Wu Tours and/or your airline to reach you directly in case of an emergency or for any last-minute information.
- Email address while travelling
- Mobile number while travelling
- Residential address including post code
We strongly recommend all customers take out comprehensive travel insurance including COVID-19 cover for the duration of their trip and to take a copy of the insurance documents with you on tour. Prior to departure we will request the following information is provided to us:
- Insurance company
- Policy number
- Emergency contact of the insurance provider
Most airlines and countries will require you to present proof of a negative COVID-19 test within the last 24 to 72 hours, however the exact requirements depend on the airline and destination you’re flying to. Accepted tests include Polymerase Chain Reaction (PCR), which may also be reported as RT-PCR or PCR.
Proof of a negative COVID-19 PCR test result is required for entry back into New Zealand. Anyone travelling to New Zealand by air must complete a New Zealand Traveller Declaration prior to check-in.
If your flight is delayed, you will still be considered to have met the pre-departure testing requirements. You will not need a new test. However, if your flight is re-scheduled or cancelled, you will need to provide evidence of a negative COVID-19 PCR test taken within the required timeframe set by the airline and destination of travel.
Every country has their own entry requirements. You may be required to present proof of a negative COVID-19 test within a specifc timeframe, your vaccination credenitals, an entry permit and/or travel insurance with adequate medical cover to be allowed entry.
The requirements at time of booking may differ by the time you depart. It’s important that you check the host country's Government requirements well before your departure date, and again closer to your departure date.
Continue reading for further information on the destination you’re visiting.