Exactly what I expect from Wendy Wu - Professional, informative, friendly.

Great customer service. Provided just what I was looking for. Explained all the options and no pressure.

Being digitally challenged excellent support to complete the customer portal information`Thanks`

Absolutely stellar service from Joe D, exceptional advice and listened to us about what was important on the two big trips we wanted to consider. We looked online first and saw what we quite liked but then he suggested a different option we hadn’t considered for both India and SE Asia, which have ticked every box. Just about came in on budget whilst delivering far more than we thought we could achieve, he wasn’t pushy, just super helpful and offered great advice. We have looked at a great number of tour companies supposedly specialising in these areas but all “told us” what we should do which didn’t hit all (or even some) of our wishes mostly by pushing what they wanted to sell and not listening properly. Wendy Wu and Joe ticked every box and even as highly experienced and mature travellers I don’t think we’ve ever received such good service, I would highly recommend you give them a try and ask for Joe D. Happy travels!!

I was able to find the information needed.

However, online prices shown is misleading when discounts for both '2-person' and 'single person' are shown on the website. When the 'single-person' button is ticked the non-discounted price goes up compared to that which is displayed when '2-person' button is ticked.

This will be my second visit using Wendy Wu couldn’t fault nothing excellent this one I am a solo had my loving husband sadly passed away

Arti has been really helpful with my latest booking. Giving me time and space to make the right holiday choices.
I have now booked 4 trips with Wendy Wu for the following reasons;
First trip to Borneo was faultless. The tour director Wayne created a memorable trip for all of us, and a year on, all of us remain in contact. The mix of restaurants/cafes chosen was just right , the food was good everywhere. Wayne was calm and professional in all situations and as a result I felt confident to go ahead and book further trips.
Nikki in the flights department has been exceptional, re my trip to Indonesia. She has delivered a personalised service for a very fair and reasonable price.
Overall I would say Wendy Wu has got it right on every level; varied tours, good quality accommodation and meals, backed up by an approachable back office that treat you fairly and give good value for money.

Jo was a extremely polite mannered, very confident, answered all my questions/concerns, he came across as been a professional and experienced travel agent, reassuring me that Wendy Wu had a dedicated team that could deal with any queries at any time, valid information about my holiday was sent with my confirmation of booking. Thank you JO .