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The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on Feefo.

 
Rating
Customer Review

Best of Mongolia

Tuesday 29 Jul 2025
Overview Rating:
Our Service: Excellent
Clear and professional. Booked everything I need while on the phone.

Experience Japan - HN

Tuesday 29 Jul 2025
Overview Rating:
Our Service: Excellent
Booked few tours with Wendy wu. Perfect service. The advisors talk through everything you need. Very patient and friendly. Very reasonable priced tours giving you everything you need. From visa to flights to the tour itself with guides .amazing locations. Hotels every stay. Meals all included. Just simply pack your case get on that flight and off you go to amazing places in Asia. Any problems advisors on hand every step of the way. These amazing tours will want you going back for more.

Best of Mongolia

Monday 28 Jul 2025
Overview Rating:
Our Service: Excellent
Excellent!
Quick and friendly service over the phone.
I am a repeat customer and can highly recommend.

Our Response

That's great to hear! Thanks so much for your review and do give us a call if you have any questions. Thanks, Jimmy, Wendy Wu Tours.

Wonders of China

Sunday 27 Jul 2025
Overview Rating:
Our Service: Excellent
I'm happy to have booked with Wendy Wu and am looking forward to our trip feeling that I've booked with experts.

Our Response

Thanks so much for your lovely review, Diane. Do give our friendly team a call if you have any questions regarding your tour. Kind regards, Jimmy, Wendy Wu Tours.

Majestic Yangtze

Sunday 27 Jul 2025
Overview Rating:
Our Service: Excellent
Prompt. Easy to understand. Effective.

- One phone call. Straightforward answer to a simple question.

- Booking process: Uncluttered. Understandable. Easy to navigate.

Our Response

Thanks so much for your feedback, it is very much appreciated. Do give us a call if you have any questions regarding your tour. Kind regards, Jimmy, Wendy Wu Tours.

Magnificent China

Friday 25 Jul 2025
Overview Rating:
Our Service: Excellent
Clear, concise and understandable information from the company Representative, made for a pleasant experience, and confidence in the ability of the company, to provide us with the chosen tour; particularly as this is the first time using Wendy Wu Tours.
Now we feel we can relax knowing our big trip is in well experienced hands.

Our Response

Thanks Ellen for your lovely review and you are in very safe hands with Wendy Wu Tours. Do give our friendly staff a call if you have any questions regarding your tour. Kind regards, Jimmy, Wendy Wu Tours.

Angkor to the Bay

Thursday 24 Jul 2025
Overview Rating:
Our Service: Excellent
Your staff are always friendly, knowledgeable and cheerful. The service they give is far and above other travel operators which is one reason why I rebook with yourselves !

As a widow I v. much appreciate their care and understanding and would also like to add that the local guides are always \extremely well trained and llke wise of a very high standard..

Our Response

Thanks so much for your review and it was lovely to talk to you on the phone today. Please do not hesitate to contact us if we can be of any further assistance. Kind regards, Jimmy, Wendy Wu Tours.

Taj, Temples & Tigers ( Golden Triangle )

Tuesday 22 Jul 2025
Overview Rating:
Our Service: Excellent
Plenty of information
Professionals on the phone
Nothing to much trouble
Curtiouse and helpful

Our Response

That's great to hear! Thanks so much for your review and please don't hesitate to contact us if you have any questions regarding your tour. Kind regards, Jimmy, Wendy Wu Tours.

China by Land, Japan by Sea - Balcony Cabin - Cruise & Tour - Alt itinerary A

Saturday 19 Jul 2025
Overview Rating:
Our Service: Excellent

Our Response

Many thanks for your 5 star review. It is very much appreciated. Kind regards, Jimmy, Wendy Wu Tours.

Tibetan Railroad

Friday 18 Jul 2025
Overview Rating:
Our Service: Excellent
Very efficient, knowledgeable staff. I liked the online portal.

Our Response

That's great to hear and thank you for your 5 star review. Kind regards, Jimmy, Wendy Wu Tours.

A Week in Japan

Thursday 17 Jul 2025
Overview Rating:
Our Service: Excellent
Excellent. After booking I discovered I had chosen the wrong date of the two we were considering. I quick call to the booking team and it was all changed. They were so helpful

Our Response

Thanks for your review; our pre departure team really are the best in the business. Do let us know if you have any questions about your tour, we're always here to help. Kind regards, Jimmy, Wendy Wu Tours.

Wonders of Indonesia

Thursday 17 Jul 2025
Overview Rating:
Our Service: Excellent

Our Response

Many thanks for your 5 star review, it is very much appreciated. Kind regards, Jimmy, Wendy Wu Tours.

Grand Tour of China

Wednesday 16 Jul 2025
Overview Rating:
Our Service: Excellent
We attended a Wendy Wu Tours presentation event which was extremely informative. We had lots of questions and the team were able to answer everything. We didn’t feel at all pressured to book anything on the day but we had done some prior research, all of our questions were answered satisfactorily and they were able to accommodate our additional requirements regarding outbound and return stopover arrangements. We therefore felt happy to make a booking and pay our deposit. Since the event we’ve had some follow up questions which were dealt with promptly and efficiently over the phone. We are now very excited and looking forward to our trip with confidence that we have made a good choice.

Our Response

Your review means the world to us, and we often receive feedback from our customers about how much they enjoy our presentations. Please do come back to us if you have any questions about your tour. Kind regards, Jimmy, Wendy Wu Tours.

Wonders of China

Wednesday 16 Jul 2025
Overview Rating:
Our Service: Excellent
Always helpful and friendly. Took notes of my requirements re flights when they are released

Our Response

That's great to hear, Andrew and do let us know if you have any questions regarding your tour. Kind regards, Jimmy, Wendy Wu Tours.

Scenic South Korea

Tuesday 15 Jul 2025
Overview Rating:
Our Service: Good
Booking easy but mistakes in subsequent documentation. Booked a trip to South Korea for 5 April 2027 from Manchester but ATOL certificate says from LHR. The main error was at this stage that it said balance due by August 2026. I thought that a bit early but then I noticed on the confirmation that it said travelling in November 2026.

Our Response

Sorry to hear that happened. Hopefully everything is sorted now but do give us a call if you have any questions regarding your tour. Many thanks, Jimmy, Wendy Wu Tours.