Reviews and Testimonials | Wendy Wu Tours

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on Feefo.

Rating

Customer Review

Glories of China

Thursday 04 Dec 2025

Overview Rating:

Our Service: Excellent

Every question I had about the tour was answered. The tour I booked to China was great and on the holiday there were no problems at all. Everything worked like clockwork and I would be happy to use them again.

Gems of Japan & Shikoku

Monday 01 Dec 2025

Overview Rating:

Our Service: Excellent

Very helpful, informative and patient as it was a complex booking

Majestic Yangtze

Monday 01 Dec 2025

Overview Rating:

Our Service: Excellent

Very prompt responses and communication.

A Week in Japan - HN

Sunday 30 Nov 2025

Overview Rating:

Our Service: Excellent

Excellent - Although they were busy, I wasn't waiting for ages to get through on the phone. All my questions were answered and a booking quickly made.

Japan Uncovered

Sunday 30 Nov 2025

Overview Rating:

Our Service: Excellent

Despite a typhoon accompanying us on holiday the tour guide managed to keep us all safe, fed and accommodated without much fuss in Vietnam November 2025. The changes in schedule were a shame but Loc's experience and enthusiasm made for an interesting holiday. The Mekong cruise was wonderful and Cambodia is such a beautiful country, albeit with a challenging recent history. Bunvath is a charming and sensitive guide, we were lucky to have both Loc and Bun.

Additional Night Hanoi|Additional Night Saigon|Vietnam at a Glance

Sunday 30 Nov 2025

Overview Rating:

Our Service: Good

Glories of China

Sunday 30 Nov 2025

Overview Rating:

Our Service: Excellent

Quick response to questions.
Pleasant, knowledgeable and informative consultant on the phone.

Additional Night Singapore (Group Tour)|Pre Night Penang|Treasures of Malaysia Borneo & Singapore

Sunday 30 Nov 2025

Overview Rating:

Our Service: Excellent

Zoe Webber was very helpful and gave me all the information that I required, answering any questions that I asked.

Wonders of China

Sunday 30 Nov 2025

Overview Rating:

Our Service: Excellent

Great service, very helpful, so far excellent. First time solo.

Scenic South Korea

Saturday 29 Nov 2025

Overview Rating:

Our Service: Excellent

Cheryl was very helpful and explained everything to me. Very friendly and informative and answered all my questions.I have already been on 3 tours with Wendy Wu and found that they are very professional. There tours are excellent I can’t fault them. With all my tours the guides have been excellent

Japan Uncovered

Saturday 29 Nov 2025

Overview Rating:

Our Service: Good

The telephone conversations with Jade Moore were very good. The email offer for the holiday gave flight options and a final price, but did not detail the whole package. Our understanding of the package was based solely on the internet information.
Our request for a brochure did not materialise, despite receiving a confirmation email.

Japan Uncovered

Saturday 29 Nov 2025

Overview Rating:

Our Service: Excellent

Excellent service from Mark. He was professional and knowlegeable and took time to find good flights at the right price. I was impressed by his expertise and good humour when taking my booking. If only other companies hada Mark we would ll be a little less stress when booking!

Majestic Yangtze

Saturday 29 Nov 2025

Overview Rating:

Our Service: Excellent

Service agent Matt was easy to follow and gave great service.
Email confirmation came in timely fashion.

Best of Borneo

Saturday 29 Nov 2025

Overview Rating:

Our Service: Excellent

Excellent from initial booking until conclusion of holiday.

Road to Samarkand

Saturday 29 Nov 2025

Overview Rating:

Our Service: Excellent

We booked with Ruth at a pop-up event in Marple. She was very helpful and the booking process was quick. We are now looking forward to our trip.