Review for Grand Tour of China
Patient advisors, (especially Zoe, who had the patience of a Saint, answered numerous questions, giving us great advice and information about our pending trip.
Apr 21, 2026
Booking Experience for Gems of China
I had a professional and prompt response from Cheryl following my initial email to Wendy Wu. She was able to arrange for me to join a friend on their Gems of China tour in September. When I telephoned to finalise my booking I found her to be very efficient, and as she herself had done the very same tour last year, she was able to give me useful advice based on her own experience. Overall the telephone conversation gave me great confidence that I had booked with a caring and extremely professional tour company staffed by people who know what they are doing and care about doing it well. I very much look forward to my tour and feel confident that it will be as professionally executed as my booking experience has been. Thank you Wendy Wu.
Apr 19, 2026
Booking Experience for Gems of China
Sales supervisor Natasha was helpful friendly & professional. Answered all our questions. Booked the Gems of China tour over the phone we are happy with our choice. This is the first time we have booked with Wendy Wu and would certainly book with this company again.
Apr 18, 2026
Booking Experience for In Pursuit of Pandas
We have booked a holiday to China next year, we spoke to Chris at the Ideal home exhibition, what a great guy, he answered all our questions was professional took time to listen to what we wanted.
I spoke to the travel agent who booked everything and an email was sent straight away with confirmation of what we booked.
Would recommend
Can't wait for the holiday.
Apr 16, 2026
Booking Experience for Classic China
Excellent service from Matt, tour and extras quickly confirmed.
Apr 16, 2026
Review for Grand Tour of China
I would like to take a moment to share my sincere appreciation for Zoe and the outstanding service she provided while assisting with my upcoming China tour booking.
Zoe’s kindness and friendly nature made the entire process smooth and enjoyable. She was patient, attentive, and always willing to go the extra mile to ensure all my questions were answered. Her in-depth knowledge of the tour options and travel arrangements gave me great confidence in my choices, and her clear explanations made everything easy to understand.
What stood out most was her genuine willingness to help. From the initial enquiry through to finalising the booking, Zoe was consistently professional, responsive, and thoughtful in her approach. She made what could have been a complex process feel effortless. Zoe has helped me with my other bookings to Vietnam and Thailand.
Zoe is truly an asset to your team, and I’m very grateful for her assistance. I look forward to my upcoming trip knowing everything has been arranged so well.
Apr 07, 2026
Booking Experience for Gems of China
Excellent service great customer service and good pricing.
documentation is fantastic.
Apr 02, 2026
Review for Wonders of China
I had interactions with three different personnel of Wendy Wu and they are all very polite, patient and helpful to me and my wife. Our questions mainly revolved around taking SIA airline instead of Cathay Pacific Airline because we wanted to stop at Singapore for a few days on the way back.
Mar 22, 2026
Review for Additional Night Shanghai|Enchanting China
Friendly, efficient, most helpful.
Mar 17, 2026
Booking Experience for Japan Uncovered
Very competent and helpful staff. Good value flight upgrades offered and easy and quick to book including flight seats. As a previous customer we had a great experience touring China and our national tour guide was exceptional. Lots of good authentic local food in local restaurants. Great company for escorted tours particularly China and far east.
Mar 09, 2026
Booking Experience for Wonders of China
Fantastic customer service from Stephen. We are very pleased to have booked with them. The tour offered us fantastic and includes so many extras. The company have excellent reviews for their tours. Highly recommended
Mar 05, 2026
Review for Additional Night Hanoi|Mekong Explorer (Main Deck)
In the past we did a Wendy Wu tour in China and found the whole experience wonderful now we have booked a tour for Vietnam and Cambodia for next year and so far the customer service has been fantastic.
Mar 02, 2026
