Reviews

Reasonable amount of data online, but then Hanna so helpful and patient while answering queries and sorting options - and eventually getting us booked up. Can't wait!

There was a few issues with hotels and room which could have been better. However had brilliant time. I have booked another holiday with them

My first call with Hannah have me all the information I needed, unfortunately the date I wanted was sold out. I reassessed the situation and rang back, Hannah was busy but my number was passed on to her and she rang me back within a few minutes. I was then able to book the new date. Helpful, pleasant and patient..thanks Hannah.😊

Thoroughly professional and welcoming

Everything was swiftly dealt with.

I've travelled in two Wendy Wu small group tours. Vietnam in 2016 and most recently India in April 2024. The itineraries were comprehensive, the hotels and meals of a very good standard and the guides - National and local - superb. I travelled in a group of 28 people to India - a great mix of Brits, Irish, Aussies and Kiwis which really made the trip extra special. Everything is arranged - the only extras you need are money for any drinks, for shopping and some of the optional extras offered like shows or additional excursions. You don't have to do the add-ons as the standard tour is already very comprehensive including excursions but eg in the India tour - the night tour of Jaipur by Jeep and the show at Agra about the the origins of the Taj Mahal were both great and worth the small extra. Any small issues were quickly resolved by the excellent National guide - for India our National Guide was the ever smiling Vishal. A fair number of long bus rides in India but I loved that as it gave me plenty of opportunity to observe the real India as we drove through. I dont think I'll ever quite get over the sight of cows casually strolling everywhere even down the middle of busy roads or how Indian girls manage to sit side saddle on a moped in a sari and not fall off! Coaches were all of an excellent standard as were the drivers - especially the cool, calm Mr Singh who navigated us safely through the Indian road system and some tight parking spots to get us right to the hotel door. Booking was easy, getting visa simple and the itinerary produced by Wendy Wu was very comprehensive. All I had to do was enjoy the trip and the spectacle of India, take literally 100's of photos and not have to worry about getting from A-Z . Thoroughly recommend Wendy Wu as I've two absolutely fantastic and memorable group tours to Vietnam and India now - and Ive just booked a Japan group tour for March 2025. Cannot wait to Wu again!

Very helpful, and quick, in responding to our enquiries.

Lady on the phone was lovely, listened to my requests and adjusted flights etc to suit me better. just one error in that flights for my 3 day add on we're not included. however after pointing this out the error was immediately amended.

Calling and speaking to an advisor was easy. I was given all the information I needed to help me make a decision about booking a holiday. When I rang back a week later I was able to speak the same advisor and he made my booking. Thank you, I look forward to a good holiday.

Helpful and knowledgable staff

Very polite and helpful service on telephone.

Having selected the tour online I phoned to check flights. The customer service representative was very helpful and worked out which were the best flights and departure airport for us. So went ahead and booked over the phone.

Well informed, friendly. Answered questions fully, useful suggestions, gave me confidence that I had chosen the right company for my holiday.

Just 2say the service had over the phone was excellent and I would recommend you to friend s

We have only had our initial discussion so far, but booked as Arty had a lot of information as we asked to answer all our questions.