Help and Visas

Matt was very polite and helpful. He explained everything very clearly. I asked him lots of questions and he was more than happy to answer all my questions. I felt very reassured and well informed.

It was very good and really helpful.
As a solo traveller I was very happy with the information I received from Julia

Excellent guidance and research for me.

Very friendly and informative, enthusiastic about the holiday and made the booking process very easy.

I spoke to Matt to book a Japan tour next year, he answerred all my questions and left me confident that I had made the right choice. It was a pleasant and reassuring experience. Thank you!

Very very thorough, and most helpful with every thing to do with getting ready for the tour. We will always use Wendy Wu.
I hope they can eventually add other countries to their tour schedules like Sth Africa, Canada, Mexico, Sth America's New Zealand

Tour is booked but not taken yet. It will be in March 2026. Experience so far is limited to the booking, payment and getting confirmation, itinerary, and documentation. And the phone and email communication has been very positive for me. So it's nice to start the relationship on a good footing. From what the detail tour brochure (24pages) described it's going to be fabulous. I'm looking forward to it. Exciting indeed. Just one more detail: Kylie who assisted me with the booking and subsequent communication has been superb. She's professional courteous responsive and knowledgeable in her job. Kudos to WW tours.

We knew what we wanted but the agent completed the booking including the flight selection simply and efficiently

We attended a roadshow and committed to our first tour with Wendy Wu. Been wanting to go to Japan for a long time. The staff were friendly and the presentation was informative and interesting.

Dry helpful on booking our tour.

Really helpful with Cheryl who was very happy to discuss my needs and booking process. Her enthusiastic personality confirmed our excitement at doing the China tour - confirmation email came through quickly and she explained what we need to do nearer the time regarding visas.

Timely, accurate and polite, good problem solvers, made decisions in the best interests of the customer.