Your feedback matters...
At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself. It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called feefo. Once you have made a booking or returned from one of our tours, you'll receive an email from feefo asking you to rate your experience with us. We then display these reviews right here, completely untouched by us, so you can trust them 100%.
| Date | Rating | Customer Review | |
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Grand Tour of China |
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Wed
18
Nov 15
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Service rating :Superb National guide , knowledgable & helpful with a good sense of humour helped make our holiday wonderful Product :Hit China running with this wide ranging tour, but great food, visits & transport, would definitely recommend Wendy Wu. |
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your booking experience |
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Wed
18
Nov 15
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I found staff knowledgeable, speedy and efficient
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Magnificent China |
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Wed
18
Nov 15
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Service rating :The guide (Hoffman) was excellent; very informative and sorted out the minor problems that occurred very efficiently. Product :Enjoyed the tour and sights enormously, but feel that the hotels need to be reviewed and were a bit "tired". Also the meal menus were very repetitive. Were they tailored to what they thought Europeans would like? |
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your booking experience |
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Wed
18
Nov 15
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Would have been excellent but let down slightly by alternative flight options which were initially offered then subsequently removed or not possible. This led to confusion and, ultimately, disappointment. |
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Explore Japan with the Telegraph Correspondent |
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Wed
18
Nov 15
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Service rating :Very poor value for money! Product :I expected Julian to give two talks and a q&a session. He did karaoke instead! Not what I paid for! 2 gala dinners promised. None forthcoming. Dinner with a geisha was a 16 year old with braces. Thoroughly disgusted! |
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A China Experience |
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Wed
18
Nov 15
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Service rating :The service I received was helpful and efficient. Product :The holiday was well organised with a full intinerary which enabled us to see as much as possible in the time we had. |
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China & Tibet Discovery |
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Tue
17
Nov 15
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Service rating :very good Product :had a a great holiday the tour guides where very good packed a lot in! |
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Wonders of China |
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Tue
17
Nov 15
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Service rating :guide good but many of the local guides were not. Product :Apart from a couple of very poor eating places, it was fine |
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Glories of China |
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Tue
17
Nov 15
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Service rating :Enhanced by a superb national guide. Product : Wonderful trip. Lot of thought had gone into the planning.
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Majestic Yangtze |
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Tue
17
Nov 15
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Service rating :Excellent orgainisation, but a few things were lost in translation! Product :Very good. |
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your booking experience |
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Mon
16
Nov 15
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Wendy wu tours were very patient and efficient with dealing with my particular requirements for the tour that I have booked for 2016 |
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A China Experience |
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Mon
16
Nov 15
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Service rating :Service was excellent. Shaun our guide was excellent in every way, and couldn't do enough for you. Product :Fabulous way to tour china in such a short time. |
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A China Experience |
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Mon
16
Nov 15
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Service rating :The Service was excellent from beginning to end. The booking, Visa service, information, Tour and Guide. I have developed a greater understanding and fascination for China and want to return to learn more. Product : This experience was superb and Sean our Guide was so caring and made the trip special. Thank you.
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Majestic Yangtze |
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Mon
16
Nov 15
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Service rating :Excellent Tour and Guides were generally very good andknowlegable Product :Very impressed with everything the Boat was far beyond our expectations |
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A China Experience |
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Mon
16
Nov 15
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Service rating :Very good Product :Excellent tour and did what it said on the tin. |
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