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The Award-Winning Tour Specialist

Reviews

See why travellers love Wendy Wu Tours — straight from the people who’ve been

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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we genuinely want to hear what you think - and not just about the tour itself, but the service you receive from the moment you book with us too.

Your feedback, the good, the great, and the “here’s how you could do better,” is what helps us keep improving and delivering the kind of holidays you deserve. That’s why we’ve partnered with an independent review platform, so once you’ve booked with us or returned from your adventure, you can share an honest rating and review.

The best part? These reviews are displayed directly from our independant review site exactly as they’re written, completely unedited by us, so you can trust they’re 100% real and transparent.

Ready to share your experience, or want see what other travellers are saying? Read below, or write your own review and explore more Wendy Wu Tours reviews on Feefo.


 
Rating
Customer Review

Singapore to Bangkok by Rail

Wednesday 15 Apr 2026
Overview Rating:
Our Service: Excellent
I made a phone booking for a holiday next year , the booking was dealt with efficiently and the experience was easy !

Our Response

Thanks for taking the time to leave a review and how exciting to have next year's big adventure already booked in.

I'm really glad to hear the phone booking process was efficient and easy for you. That's what we always aim for, so it's great to know we got it right. If anything else comes to mind before you travel, or if you have any questions along the way,just give us a call. We'll make sure everything's ready for a fantastic trip.

Best wishes,
Jimmy, Wendy Wu Tours

Beyond the Brahmaputra - River Cruise & Tour (Main Deck)

Monday 13 Apr 2026
Overview Rating:
Our Service: Excellent
The service is always very good. The consultants are always so helpful with any tour I have booked with. Very friendly

Our Response

Hi there,

Thank you for your lovely review.

We’re so pleased to hear that you have consistently found our service very good, and that our consultants have been friendly and helpful with every tour you have booked. It means a great deal to know you feel well looked after each time you travel with us.

Warm regards,
The Wendy Wu Tours Team

Inspiring India - Upgraded Departure

Sunday 12 Apr 2026
Overview Rating:
Our Service: Excellent
Just booked an Indian tour. Nice, quick booking with all questions answered. Hoping the actual tour matches the booking experience.

Discover Japan

Sunday 12 Apr 2026
Overview Rating:
Our Service: Excellent
On selecting a company for our holiday Wendy Woo’s came out on top for variety, all inclusive and value for money.
When it came to booking the tour the operator was friendly knowledgeable and very helpful, we would thoroughly recommend the company

Osaka to Seoul

Saturday 11 Apr 2026
Overview Rating:
Our Service: Excellent
Excellent customer service from Joe following our visit to Hull. Now booked on tour of Japan with a Cruise in September 2027

China & Tibet Discovery

Friday 10 Apr 2026
Overview Rating:
Our Service: Good
All questions and requests were actioned in a polite and timely manner.

Our Response

Hi there,

We’re very pleased to hear that your booking process was handled politely and without delay. Providing helpful answers in a timely way is exactly what we aim for, so your feedback is greatly appreciated.

Thank you again for choosing Wendy Wu Tours. We hope you have a wonderful trip ahead and look forward to being part of your journey.

Warm regards,
The Wendy Wu Tours Team

Thailand & Laos Adventure

Friday 10 Apr 2026
Overview Rating:
Our Service: Good
Good knowledge of adventure by Lucy and able to answer my questions before booking.
Booking was easy also.

Now to complete the adventure.

Our Response

Hi there,

Thank you for your kind review.

We’re so pleased to hear that Lucy’s knowledge helped give you confidence before booking your adventure. Taking the time to answer questions clearly and make the process feel straightforward is such an important part of planning a trip, so it is lovely to know she provided the support you needed.

Thank you again for choosing Wendy Wu Tours. We’ll be sure to pass your kind comments on to Lucy, and we hope you have a wonderful South-east Asia adventure ahead.

Warm regards,
The Wendy Wu Tours Team

Silk Road Explorer

Thursday 09 Apr 2026
Overview Rating:
Our Service: Excellent
I rang to enquire about the Silk Road Explorer tour and spoke with Petra. She was extremely helpful - polite, knowledgeable and answered all my questions over the phone and by email. The booking went smoothly.
I now have my profile page with a download centre for my itinerary, FAQs and other travel information.
I am looking forward to the tour especially as it covers so much culture and history in a less travelled area of China.

Our Response

Dear Customer,
Thank you for your 5-star rating and glowing review of Petra's assistance to you during the booking process. I am sure she will be delighted to read your lovely words. We are looking forward to welcome you on our tour soon!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Grand Tour of China

Tuesday 07 Apr 2026
Overview Rating:
Our Service: Excellent
I would like to take a moment to share my sincere appreciation for Zoe and the outstanding service she provided while assisting with my upcoming China tour booking.

Zoe’s kindness and friendly nature made the entire process smooth and enjoyable. She was patient, attentive, and always willing to go the extra mile to ensure all my questions were answered. Her in-depth knowledge of the tour options and travel arrangements gave me great confidence in my choices, and her clear explanations made everything easy to understand.

What stood out most was her genuine willingness to help. From the initial enquiry through to finalising the booking, Zoe was consistently professional, responsive, and thoughtful in her approach. She made what could have been a complex process feel effortless. Zoe has helped me with my other bookings to Vietnam and Thailand.

Zoe is truly an asset to your team, and I’m very grateful for her assistance. I look forward to my upcoming trip knowing everything has been arranged so well.

Our Response

Dear Jo-Anne,
Thank you very much four your glowing 5-star review! I am sure Zoe will be delighted to read you lovely comments. We are glad that Zoe's knowledge, professionalism and genuine care made such a positive impact on your experience with Wendy Wu Tours. We appreciate your loyalty and support. Looking forward to welcome you on your next adventure soon!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Pre Night Jakarta|Wonders of Indonesia

Sunday 05 Apr 2026
Overview Rating:
Our Service: Excellent

Our Response

Dear Customer,
Thank you for your 5-star rating of our team's service. We appreciate it very much.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Advance registration 2028 - Beyond the Brahmaputra - upper deck

Sunday 05 Apr 2026
Overview Rating:
Our Service: Excellent
Great pre tour service. All questions answered. Great tour

Our Response

Dear Patricia,
Thank you so very much for your 5-star review. I am sure our team will be delighted to hear you kind words. Looking forward to welcome you on your next adventure!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

A Week in Japan

Friday 03 Apr 2026
Overview Rating:
Our Service: Excellent
Very easy to book what I wanted. The lady I spoke to was friendly and helpful.

Our Response

That's great to hear and do let us know if you have any questions regarding your tour. Thanks, Jimmy, Wendy Wu Tours.

Beyond the Brahmaputra

Friday 03 Apr 2026
Overview Rating:
Our Service: Excellent
Informative. Helpful

Our Response

That's great to hear and do let us know if you have any questions about your tour. Thanks, Jimmy, Wendy Wu Tours.

Gems of China

Thursday 02 Apr 2026
Overview Rating:
Our Service: Excellent
Excellent service great customer service and good pricing.
documentation is fantastic.

Our Response

That's great to hear and do let us know if you have any questions about your tour. Thanks, Jimmy, Wendy Wu Tours.

Best of Japan

Thursday 02 Apr 2026
Overview Rating:
Our Service: Excellent
I’ve had a very smooth booking experience with Wendy Wu UK. The representative was very timely and thorough in responding to my questions; very important to me as I’m located in Canada.
I did find a purported Wendy Wu website with Canadian contact information; however, no one ever responded to my phone calls and messages.

Our Response

That's great to hear your feedback about our UK office and do let us know if you have any questions about your tour. Thanks, Jimmy, Wendy Wu Tours.