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The Award-Winning Tour Specialist

Reviews

See why travellers love Wendy Wu Tours — straight from the people who’ve been

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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we genuinely want to hear what you think - and not just about the tour itself, but the service you receive from the moment you book with us too.

Your feedback, the good, the great, and the “here’s how you could do better,” is what helps us keep improving and delivering the kind of holidays you deserve. That’s why we’ve partnered with an independent review platform, so once you’ve booked with us or returned from your adventure, you can share an honest rating and review.

The best part? These reviews are displayed directly from our independant review site exactly as they’re written, completely unedited by us, so you can trust they’re 100% real and transparent.

Ready to share your experience, or want see what other travellers are saying? Read below, or write your own review and explore more Wendy Wu Tours reviews on Feefo.


 
Rating
Customer Review

Additional Night Xian|Silk Road Explorer

Tuesday 12 May 2026
Overview Rating:
Our Service: Excellent
So far everything re the booking has run very smoothly

Spirit of Kyrgyzstan

Monday 11 May 2026
Overview Rating:
Our Service: Excellent
Excellent

Our Response

Thanks for your 5 star review! Jimmy, Wendy Wu Tours.

Spirit of Kyrgyzstan

Sunday 10 May 2026
Overview Rating:
Our Service: Excellent
Excellent advisor (Julia) in Wendy Wu HQ. Booking on phone was simple. Needed a couple of questions answered so chose to book by phone rather than online.

Our Response

Thank you for your lovely feedback!

I’m so pleased to hear that Julia provided excellent support and made your booking experience simple and straightforward. It’s great that you chose to book by phone, our team is always here to answer any questions and help guide you through the process.

I’ll be sure to pass on your kind words to Julia; she’ll be delighted to know she made a difference.

Thank you for choosing Wendy Wu Tours, and please don’t hesitate to contact us if you need anything else before you go.
Kind regards,
Jimmy
Wendy Wu Tours

Additional Night Delhi |Bespoke Northern India|Rajasthan Panorama|Varanasi Ex Delhi Post-tour (3N/4D)

Sunday 10 May 2026
Overview Rating:
Our Service: Excellent
Zoe was an excellent customer service provider. She was knowledgeable and open, has a great over the phone personality and was very very patient with me while I fine tuned three tours, a classic, a short stay and a bespoke tour back to back. I would ask for her again on our next Wendy Wu tour..

Our Response

Dear Hayley,
Thank you so much for your wonderful review. We are delighted to hear about your positive experience with Zoe. She takes great pride in providing knowledgeable, patient and personalised service, and your kind words will mean a great deal to her.
We truly appreciate your support and look forward to assisting you with your next Wendy Wu tour.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Majestic Yangtze

Thursday 07 May 2026
Overview Rating:
Our Service: Excellent
Very helpful, polite and professional.
Emails until point of booking then a very courteous phone call to book.

Treasures of Turkey

Thursday 07 May 2026
Overview Rating:
Our Service: Excellent
Cheryl Johnson, Wendy Wu representative, was very very good in answering our questions and advising us.

Majestic Yangtze

Thursday 07 May 2026
Overview Rating:
Our Service: Excellent
The lady I spoke to was very helpful and friendly

Northern India Discovery

Wednesday 06 May 2026
Overview Rating:
Our Service: Excellent
Had a great booking experience with Joe. He was very knowledgeable about the tours I was looking at and gave good advice to pick the right one for my needs.

Ultimate Uzbekistan

Wednesday 06 May 2026
Overview Rating:
Our Service: Excellent
Excellent tour extremely well organised knowledgeable tour guides

Ultimate China

Wednesday 06 May 2026
Overview Rating:
Our Service: Excellent
Vanessa was outstanding and helped me professionally and effectively with the booking

Our Response

Thank you for your kind review. We’re delighted to hear Vanessa provided such professional and effective support with your booking.

Experience Japan - HN

Wednesday 06 May 2026
Overview Rating:
Our Service: Excellent
Very helpful nothing was too much trouble. The tour was explained perfectly. Katie my assistant was just lovely and got back to me promptly with any questions I had.
Would definitely recommend travelling with WendyWu tours and I plan to travel with them again in the future.

Our Response

Thank you for your lovely review. We’re delighted to hear Katie was so helpful and prompt in answering your questions, and that the tour was explained clearly. It’s great to know you would recommend us and are already planning to travel with Wendy Wu Tours again.

Best of Borneo

Wednesday 06 May 2026
Overview Rating:
Our Service: Excellent
They explain everything in simple terms, nothing is too much trouble for them. This is my 3rd Wendy Wu tour but only the 2nd I have booked directly through them. Absolutely amazing, friendly staff. I recommend these tours to my friends.

Our Response

Thank you for your fantastic review. We’re delighted to hear everything was explained clearly and that the team made the booking process so easy. It’s wonderful to know this will be your third Wendy Wu tour, and we really look forward to making it best yet!

Japan Uncovered

Saturday 02 May 2026
Overview Rating:
Our Service: Excellent
Happy with the service I received during my initial booking. It has been very informative. Communication has been excellent.. The only issue I experienced was with My Portal App, I don’t receive any information from the app to inform me that my submitted item has transferred ok. It says it’s submitted whether it’s correct or not.

Our Response

Dear Customer,
Thank you very much for your kind feedback. We are delighted to hear you were happy with the service, clear communication and the information provided during your booking process.
We also appreciate you highlighting your experience with the My Portal App and will ensure this is shared with the relevant team for review.
Thank you for choosing Wendy Wu Tours.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Spirit of Kyrgyzstan

Friday 01 May 2026
Overview Rating:
Our Service: Excellent
A bit of a hiccup on day one of the first Ecuador trip created, which I feel sure was rectified on later tours, but otherwise perfect on each and every tour that I have done; China; Japan x 2; Ecuador + Galapagos; Vietnam [though here, too much regarding the war and not enough beautiful scenery for my liking, but fabulous boat trip down the Mekong and in Halong Bay]; and most recently Uzbekistan. I have also booked next year in Kyrgyzstan with Wendy Wu. and have wishes for future trips that Wendy Wu do. They look after you throughout the day from Breakfast through Evening Meal and as I get older, I feel the need for the reassurance and trust they give me.

Highlights of Sri Lanka

Friday 01 May 2026
Overview Rating:
Our Service: Excellent
I couldn't fault them - from the telephone chat to decide on the right holiday for me, to the preparation of the paperwork and flight, the choice of hotels and the places we visited, and above all, the wonderful guide who was with us throughout.
This was my first solo holiday and I found some fabulous people to spend time with. The visits, which were plentiful, were not rushed.
It was so good, I've just booked again with them for next year.