Free Hong Kong Stopover

I found the staff very helpful, courteous and knowledgeable about our questions, the tour we booked and the travel options.

Friendly, knowledgeable and well informed staff.

Matt was very patient, kind and helpful. I felt he had time for me and answered all my questions.

Attended a small seminar in Carlisle which was really informative and interesting. Ruth and Phil were most helpful and answered a few questions we had. To follow up I called the number passed to me by Ruth and spoke with Cheryl to make our booking. All excellent staff and a first class service

The call handler, Jade, was extremely efficient in taking my booking and answering my questions, particularly with regard to the different flight options.
Jade is clearly knowledgeable and very good at her job.

Friendly, helpful, flexible.

Very knowledgeable and helpful staff. Happy to spend time researching and discussing different options as well as being prompt with replies.

Had a disappointing holiday but Wendy Wu addressed the issues and responded very fairly to the extent that I am more than happy to book another holiday with them. The booking was handled efficiently by a very friendly agent so I am looking forward to my next holiday.

Very helpful , explained the tours , not a bit pushy , gave us time to choose the tour we wanted