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The Award-Winning Tour Specialist

Reviews

See why travellers love Wendy Wu Tours — straight from the people who’ve been

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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we genuinely want to hear what you think - and not just about the tour itself, but the service you receive from the moment you book with us too.

Your feedback, the good, the great, and the “here’s how you could do better,” is what helps us keep improving and delivering the kind of holidays you deserve. That’s why we’ve partnered with an independent review platform, so once you’ve booked with us or returned from your adventure, you can share an honest rating and review.

The best part? These reviews are displayed directly from our independant review site exactly as they’re written, completely unedited by us, so you can trust they’re 100% real and transparent.

Ready to share your experience, or want see what other travellers are saying? Read below, or write your own review and explore more Wendy Wu Tours reviews on Feefo.


 
Rating
Customer Review

Grand Tour of China

Thursday 26 Feb 2026
Overview Rating:
Our Service: Excellent
Liz is always great this will be trip 5 we have seen Asia with Wendy Wu Tours
China, India, Vietnam,Cambodia, Thailand and now after 10 years back to China looking older and with more grey but still looking forward to the next Wendy Wu adventure with comfort.

Kruger to Cape Explored

Thursday 26 Feb 2026
Overview Rating:
Our Service: Excellent
Knowledgeable , concise and clear.
Able to advise and make helpful suggestions.

Japan Uncovered

Thursday 26 Feb 2026
Overview Rating:
Our Service: Excellent
Very efficient, helpful and professional, in particular Natasha Beach who assisted me throughout the whole process

Gems of China

Thursday 26 Feb 2026
Overview Rating:
Our Service: Excellent
Really easy, friendly and professional, nothing was a problem. We had a couple of requests that were accommodated, excellent

Our Response

Hi Paul,

Thank you very much for your kind feedback!

We’re delighted to hear that you found the service easy, friendly, and professional, and that your requests were accommodated without any hassle. That’s exactly the experience we aim to provide.

We hope you have an amazing time when your tour comes around. If there’s anything you need in the meantime, please don’t hesitate to get in touch.

Best regards,
The Wendy Wu Tours Team

Majestic Yangtze

Thursday 26 Feb 2026
Overview Rating:
Our Service: Excellent
Hope from Wendy Wu tours was extremely helpful and made the booking process easy ,she was knowledgeable and answered all my questions, as she has first had experience.

Our Response

Hi Nadine,

Thank you so much for your lovely review!

We’re thrilled to hear that Hope made the booking process easy and that her in-country experience helped answer all your questions — that kind of insight really does make a difference. We’ll be sure to pass your kind words on to her.

It’s so exciting that you’ve got a trip to look forward to — we can’t wait for you to experience it. If there’s anything else you need along the way, just let us know.

Warm regards,
The Wendy Wu Tours Team

Grand Tour of China

Wednesday 25 Feb 2026
Overview Rating:
Our Service: Excellent
Easy transition to booking the trip ,the wait will be the hard part but looking forward to it.

Our Response

Hi Gary,

Thanks so much for the five stars!

We’re really pleased to hear you found the booking process easy — now it’s just the waiting that begins! We promise it’ll be worth it, and there’s plenty to look forward to as your trip approaches.

If you need anything at all while you’re counting down, just let us know.

Best wishes,
The Wendy Wu Tours Team 😊

Japan by Rail

Wednesday 25 Feb 2026
Overview Rating:
Our Service: Excellent
So far the only experience I have had is making a booking via the web & speaking with one of the staff who was friendly & co-operative. It's too soon to comment further.

Our Response

Thank you for your feedback!

We’re glad to hear that your booking experience so far has been smooth and that our team has been friendly and helpful. There’s plenty more to come, and we hope the rest of your journey with us continues just as positively.

If you have any questions or need support as you prepare for your trip, please don’t hesitate to get in touch — we’re always happy to help.

Kind regards,
The Wendy Wu Tours Team

Vietnam Panorama

Wednesday 25 Feb 2026
Overview Rating:
Our Service: Excellent
Or who dealt with my inquiry was friendly and professional.He listened to me and gave me the information I needed to make my decision.

Majestic Yangtze

Wednesday 25 Feb 2026
Overview Rating:
Our Service: Excellent
Easy and efficient booking on the phone, all done in 20 minutes.
The agent was extremely knowledgeable and consulted her fellow consultant on items she did not know. Very pleasant and reassuring to talk to.

Our Response

Dear Leslie,
Thank you very much for your kind feedback. Our team will be thrilled to hear your comments.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Japan by Rail

Wednesday 25 Feb 2026
Overview Rating:
Our Service: Excellent
Great staff who were very helpful.

Our Response

Dear Customer,
Thank you for your kind 5-star review. Our team will be happy to hear your feedback.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Additional Night Tokyo – HN|Discover Japan - HN

Wednesday 25 Feb 2026
Overview Rating:
Our Service: Excellent
The whole booking from start to finish was a breeze with Zoe. She was very patient with me struggling with emails and attachments. I must be getting old!! Anyway she was very informative with any questions I had and it seems she would be a delightful person if I met her in person. Nothing was too much trouble. I feel totally comfortable with my upcoming tour thanks to her.

Our Response

Dear Customer,
Thank you very much for your wonderful feedback.
We’re delighted to hear that Zoe made your booking experience smooth and reassuring. Your kind words about her patience and support will mean a great deal to her.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Classic Mekong

Tuesday 24 Feb 2026
Overview Rating:
Our Service: Excellent
Steve was Very Helpful and was able to help us make our decision.

China Winter Wonderland

Tuesday 24 Feb 2026
Overview Rating:
Our Service: Excellent
From the very start when I email about a trip was interrested Cheryl kept me informed on the prices of the trip, the travel times etc and everything went well after I made a deposit for my future trip to China. V

Osaka to Seoul Reverse - Balcony Cabin - Cruise & Tour

Monday 23 Feb 2026
Overview Rating:
Our Service: Excellent
Clear, informed and helpful. Were able to provide the right information and answer all the questions that we had regarding a potential holiday

Thailand Highlights

Monday 23 Feb 2026
Overview Rating:
Our Service: Excellent
Very good online presentation with follow up online session in which we asked some questions about two options.
We received a comprehensive email that day and then arranged a follow up call. On the call our service agent Arti discussed several options and we ended up booking exactly the tour we wanted and using an airline we wanted too.
Excellent service.

Our Response

Thank you so much for taking the time to share your feedback!

We’re delighted to hear that you enjoyed the online presentation and found the follow‑up session helpful. It’s wonderful to know that the email information and your call with Arti helped you explore all the options and ultimately book the tour and airline you really wanted.We’ll be sure to pass your kind words on to Arti — they’ll be thrilled to hear it!

Thank you again for choosing us, and we can’t wait to help make your upcoming adventure fantastic.
If you need anything at all in the meantime, we’re always here to assist.