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The Award-Winning Tour Specialist

Reviews

See why travellers love Wendy Wu Tours — straight from the people who’ve been

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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we genuinely want to hear what you think - and not just about the tour itself, but the service you receive from the moment you book with us too.

Your feedback, the good, the great, and the “here’s how you could do better,” is what helps us keep improving and delivering the kind of holidays you deserve. That’s why we’ve partnered with an independent review platform, so once you’ve booked with us or returned from your adventure, you can share an honest rating and review.

The best part? These reviews are displayed directly from our independant review site exactly as they’re written, completely unedited by us, so you can trust they’re 100% real and transparent.

Ready to share your experience, or want see what other travellers are saying? Read below, or write your own review and explore more Wendy Wu Tours reviews on Feefo.


 
Rating
Customer Review

Best of Mongolia & Naadam Festival

Tuesday 19 May 2026
Overview Rating:
Our Service: Excellent
Concise and easy to book

Northern Japan: Secrets of Hokkaido

Monday 18 May 2026
Overview Rating:
Our Service: Good
Steve was very helpful, I requested a phone back, as we need to discuss the holiday and costs we were looking at, and he phoned right on time as we had been with you 9 times before we even got an extra discount, for being local customers, which all helps

Majestic Yangtze

Sunday 17 May 2026
Overview Rating:
Our Service: Excellent
Well organised and every effort made to accommodate personal food requirements.

Treasures of Turkey

Saturday 16 May 2026
Overview Rating:
Our Service: Excellent
Fabulous. Really helpful and responsive personal service. And such lovely friendly people.

Japan Uncovered

Saturday 16 May 2026
Overview Rating:
Our Service: Excellent
Helpful and informative booking staff. Were able to meet our requirements and offer advice

Ultimate China

Friday 15 May 2026
Overview Rating:
Our Service: Good
Keith was brilliant giving his talk and Hanna also with the booking. Problem started when we got the confirmation email. Firstly it was for the wrong date and the ATOLcertificate was for the wrong number of days. When Keith gives his talk he emphasises the tours are inclusive without extra things to pay for, however, when you read the detailed itinary there are loads of extras to pay for if you want to do them.

Discover Japan

Friday 15 May 2026
Overview Rating:
Our Service: Excellent
The whole trip just undertaken with Wendy Wu was excellent. I’ve now booked another tour with them for next year, and all is good.

Best of Mongolia & Naadam Festival

Friday 15 May 2026
Overview Rating:
Our Service: Excellent
Contacted me after an initial enquiry. Very helpful and pleasant to speak to. Answered all my questions quickly.

China: The Big One

Friday 15 May 2026
Overview Rating:
Our Service: Excellent
It was fast, clearly explained and friendly. Their expertise on holidays to China was obvious.

Taj, Temples & Tigers ( Golden Triangle )

Thursday 14 May 2026
Overview Rating:
Our Service: Excellent
Sorted flights easily and didn't charge a huge amount for connecting flights

Our Response

Thank you for your review, I’m really pleased to hear that you found the booking process simple and straightforward.
Making the planning part of your journey as smooth and transparent as possible is something we always aim for.


Thanks again for your review,


Jimmy, Wendy Wu Tours

Additional Night Xian|Silk Road Explorer

Tuesday 12 May 2026
Overview Rating:
Our Service: Excellent
So far everything re the booking has run very smoothly

Spirit of Kyrgyzstan

Monday 11 May 2026
Overview Rating:
Our Service: Excellent
Excellent

Our Response

Thanks for your 5 star review! Jimmy, Wendy Wu Tours.

Spirit of Kyrgyzstan

Sunday 10 May 2026
Overview Rating:
Our Service: Excellent
Excellent advisor (Julia) in Wendy Wu HQ. Booking on phone was simple. Needed a couple of questions answered so chose to book by phone rather than online.

Our Response

Thank you for your lovely feedback!

I’m so pleased to hear that Julia provided excellent support and made your booking experience simple and straightforward. It’s great that you chose to book by phone, our team is always here to answer any questions and help guide you through the process.

I’ll be sure to pass on your kind words to Julia; she’ll be delighted to know she made a difference.

Thank you for choosing Wendy Wu Tours, and please don’t hesitate to contact us if you need anything else before you go.
Kind regards,
Jimmy
Wendy Wu Tours

Additional Night Delhi |Bespoke Northern India|Rajasthan Panorama|Varanasi Ex Delhi Post-tour (3N/4D)

Sunday 10 May 2026
Overview Rating:
Our Service: Excellent
Zoe was an excellent customer service provider. She was knowledgeable and open, has a great over the phone personality and was very very patient with me while I fine tuned three tours, a classic, a short stay and a bespoke tour back to back. I would ask for her again on our next Wendy Wu tour..

Our Response

Dear Hayley,
Thank you so much for your wonderful review. We are delighted to hear about your positive experience with Zoe. She takes great pride in providing knowledgeable, patient and personalised service, and your kind words will mean a great deal to her.
We truly appreciate your support and look forward to assisting you with your next Wendy Wu tour.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Majestic Yangtze

Thursday 07 May 2026
Overview Rating:
Our Service: Excellent
Very helpful, polite and professional.
Emails until point of booking then a very courteous phone call to book.

Our Response

Thank you for your kind review, I’m so glad to hear that you found our team helpful, polite, and professional throughout the booking process.

It’s great that the email communication worked well for you, and that the final phone call to book was courteous and smooth. We always aim to make arranging your trip as easy and pleasant as possible, right from the very first enquiry.

We hope you had a wonderful time in China, and we’d love to help you plan another adventure in the future.

Kind regards,
Jimmy, Wendy Wu Tours