Reviews and Testimonials | Wendy Wu Tours

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on Feefo.

Rating

Customer Review

Grand Impressions of Mexico - Day of the Dead

Tuesday 28 Oct 2025

Overview Rating:

Our Service: Excellent

Excellent service with an excellent guide

China & Tibet Discovery

Tuesday 28 Oct 2025

Overview Rating:

Our Service: Excellent

Very friendly and informative booking clerk

Southern India & Sri Lanka

Tuesday 28 Oct 2025

Overview Rating:

Our Service: Excellent

Kerala & the Southern Highlights

Tuesday 28 Oct 2025

Overview Rating:

Our Service: Excellent

Very efficient and excellent booking procedure

Treasures of Malaysia, Borneo & Singapore

Monday 27 Oct 2025

Overview Rating:

Our Service: Excellent

Always good and attentive

Additional Night Cairo (Pre Tour)|Dreams of Egypt

Sunday 26 Oct 2025

Overview Rating:

Our Service: Excellent

Travelled through China with Wendy Wu now going to visit Egypt. Have recommended Wendy Wu to lots of friends because of their excellent service.

Grand Impressions of Mexico - Day of the Dead

Saturday 25 Oct 2025

Overview Rating:

Our Service: Excellent

Great service and seamless booking

Discover Japan - HN

Wednesday 22 Oct 2025

Overview Rating:

Our Service: Excellent

I've had to contact Wendy Wu tours on a few occasions and they have always handled my inquiry promptly and efficiently. I feel confident with their service.

Magnificent China

Saturday 18 Oct 2025

Overview Rating:

Our Service: Excellent

Friendly, efficient

Our Response

Thanks very much for your 5 star review. It is very much appreciated. Jimmy, Wendy Wu Tours

Enchanting China

Friday 17 Oct 2025

Overview Rating:

Our Service: Good

Friendly phone consultants. Seem to know their products well. They were immediately familiar with the tour, timings and flight options.

Prior to booking submitted a couple of quick information requests via the web site, disappointing that neither were responded to.

I didn’t realise I could review all the flight options by starting to make a booking on line. You have to enter full names of all passengers before you get to that level of information. It would be helpful if it was more obvious that this information was available and if it could be accessed without having to put all the passenger details in when you’re not yet ready to actually book.

Our Response

Thank you for taking the time to share your feedback. We’re so pleased to hear that you found our phone consultants friendly and knowledgeable; it’s great to know they were able to assist you with your tour and flight options.

We’re sorry to hear, however, that your online information requests weren’t responded to; that’s certainly not the experience we aim to provide, and we’ll be reviewing this with our web team. Your comments about the booking process and visibility of flight options are also very helpful, and we’ll look at how we can make this clearer and easier for future customers.

Thank you again for your thoughtful review, we really appreciate it. Kind regards, Jimmy, Wendy Wu Tours

Magnificent China

Friday 17 Oct 2025

Overview Rating:

Our Service: Excellent

Vanessa and Zoe were very easy to deal with. They were very happy to explore any avenues we asked about. I talked you Ness on a public holiday so that’s good service. Thanks

A Week in Japan

Thursday 16 Oct 2025

Overview Rating:

Our Service: Excellent

An all round extensive trip to Japan - well worth the money. Tour guide was friendly and professional. Tiring yet well worth it!

Our Response

We're delighted to read that you enjoyed your tour, Japan is certainly a fascinating country and we hope you have memories that will last a life time. Thanks for your review, it is very much appreciated. Jimmy, Wendy Wu Tours.

Additional Night Fukuoka|Japan by Rail

Wednesday 15 Oct 2025

Overview Rating:

Our Service: Excellent

China Delights

Wednesday 15 Oct 2025

Overview Rating:

Our Service: Excellent

Very helpful and easy to talk to. Make everything very clear and understanding.

Our Response

That's great to hear, Sean, and thanks for submitting your review. We're always happy to help so please let us know if you have any questions regarding your tour. Kind regards, Jimmy, Wendy Wu Tours.

Magnificent China

Wednesday 15 Oct 2025

Overview Rating:

Our Service: Good

We changed the tour we wanted and it took a little work to get it sorted.
We were doing it all over the internet so it was a bit difficult.