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The Award-Winning Tour Specialist

Reviews

See why travellers love Wendy Wu Tours — straight from the people who’ve been

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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we genuinely want to hear what you think - and not just about the tour itself, but the service you receive from the moment you book with us too.

Your feedback, the good, the great, and the “here’s how you could do better,” is what helps us keep improving and delivering the kind of holidays you deserve. That’s why we’ve partnered with an independent review platform, so once you’ve booked with us or returned from your adventure, you can share an honest rating and review.

The best part? These reviews are displayed directly from our independant review site exactly as they’re written, completely unedited by us, so you can trust they’re 100% real and transparent.

Ready to share your experience, or want see what other travellers are saying? Read below, or write your own review and explore more Wendy Wu Tours reviews on Feefo.


 
Rating
Customer Review

Pre Night Jakarta|Wonders of Indonesia

Sunday 05 Apr 2026
Overview Rating:
Our Service: Excellent

Advance registration 2028 - Beyond the Brahmaputra - upper deck

Sunday 05 Apr 2026
Overview Rating:
Our Service: Excellent
Great pre tour service. All questions answered. Great tour

A Week in Japan

Friday 03 Apr 2026
Overview Rating:
Our Service: Excellent
Very easy to book what I wanted. The lady I spoke to was friendly and helpful.

Beyond the Brahmaputra

Friday 03 Apr 2026
Overview Rating:
Our Service: Excellent
Informative. Helpful

Gems of China

Thursday 02 Apr 2026
Overview Rating:
Our Service: Excellent
Excellent service great customer service and good pricing.
documentation is fantastic.

Best of Japan

Thursday 02 Apr 2026
Overview Rating:
Our Service: Excellent
I’ve had a very smooth booking experience with Wendy Wu UK. The representative was very timely and thorough in responding to my questions; very important to me as I’m located in Canada.
I did find a purported Wendy Wu website with Canadian contact information; however, no one ever responded to my phone calls and messages.

Grand Tour of China

Thursday 02 Apr 2026
Overview Rating:
Our Service: Excellent

Japan Uncovered

Thursday 02 Apr 2026
Overview Rating:
Our Service: Excellent
Very efficient, professional and an excellent website with lots of options and we found our perfect tour - looking forward to October 2027 now. Thank you

Our Response

Thanks so much, you've just made my day (and the whole team's too!). So glad you found the website easy to use and that we could help you track down your perfect tour. October 2027 feels like a little lifetime away, but it'll be here before you know it, and it's going to be fabulous! If you need anything between now and then please just let us know. Jimmy, Wendy Wu Tours.

Gems of China

Thursday 02 Apr 2026
Overview Rating:
Our Service: Excellent
Great service , very organised

Our Response

So glad everything went smoothly for you and thanks a million for the lovely feedback. Jimmy, Wendy Wu Tours.

Japan Uncovered

Thursday 02 Apr 2026
Overview Rating:
Our Service: Excellent
Very smooth positive booking process

Our Response

That's great to hear. Do let us know if you have any questions regarding your tour. Thanks, Jimmy Wendy Wu Tours

Vietnam at a Glance

Tuesday 31 Mar 2026
Overview Rating:
Our Service: Good
I have only received one phone call as yet because my trip isn’t until 2027 so it’s early days.
Michelle

Our Response

Dear Michelle,
Thank you for your feedback. If you have any questions, our friendly Reservations Team will be happy to assist you with any of your enquiries. Looking forward to welcome you on our tour in 2027!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Additional night Johannesburg|Kruger to Cape Explored

Sunday 29 Mar 2026
Overview Rating:
Our Service: Good
The service was outstanding in Cambodia as Sokly was our guide. He went above and beyond to make sure we were all of happy. However sadly the same could not be said for Khang, our guide in Vietnam. He appeared to not really enjoy the job. He used to sleep on bus journeys & even in a hammock at one destination. One lady had a fall & he showed no interest or concern. The meals although enjoyable were too big, wasting large quantities of food in such poor countries was distasteful.

Our Response

Dear Pam, t
hank you for taking the time to share your experience with us. We are delighted to hear that Sokly in Cambodia provided such outstanding service and made your time there so enjoyable. At the same time, we are sorry to learn that your experience in Vietnam did not meet expectations. Your comments have been noted and will be shared with the relevant teams for review and follow-up. We appreciate you bringing this to our attention.
Warm regards,
Customer Relations Wendy Wu Tours

Classic Mekong (Main Deck)

Wednesday 25 Mar 2026
Overview Rating:
Our Service: Excellent
Very, very good service. I am always nervous at booking over the phone, but this time it was easy. The agent was informative and easy to talk to.

Our Response

Hi there,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your booking experience was such a smooth one; it is wonderful to know our team made the process feel easy and relaxed for you.

It is also great to hear that the agent was approachable throughout the conversation. Clear advice and friendly service make all the difference when planning a trip, and we’re glad this helped you feel confident with your booking.

Thank you again for choosing Wendy Wu Tours. We hope you have a fantastic holiday ahead and look forward to being part of your journey.

Warm regards,
The Wendy Wu Tours Team

Silk Road Explorer

Sunday 22 Mar 2026
Overview Rating:
Our Service: Excellent
I recently booked a tour by phone after conducting some research on the internet. The customer service person was able to answer my questions and this enabled me to make decisions during the call. This involved flight options and what information they required to secure my booking. I usually do things online, but had some questions, hence the phone call. It was clearly explained to me the next steps and I am now travelling on the Silk Road Explorer tour later this year.

Very efficient and painless.

Our Response

Dear Customer,
Thank you so much for your lovely feedback—we’re really glad our consultant helped make everything clear and easy for you, so you felt confident booking. Wishing you an amazing trip ahead!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Wonders of China

Sunday 22 Mar 2026
Overview Rating:
Our Service: Excellent
I had interactions with three different personnel of Wendy Wu and they are all very polite, patient and helpful to me and my wife. Our questions mainly revolved around taking SIA airline instead of Cathay Pacific Airline because we wanted to stop at Singapore for a few days on the way back.

Our Response

Dear Kian,
Thank you very much for your kind words and 5 star review. We are happy to learn that could assist you and your wife with your enquiries. Looking forward to welcome you on our tour soon!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours