2026 World Sale - All group tours on sale - save up to $1000 per person Explore Here
The Award-Winning Tour Specialist

Reviews

See why travellers love Wendy Wu Tours — straight from the people who’ve been

Close

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we genuinely want to hear what you think - and not just about the tour itself, but the service you receive from the moment you book with us too.

Your feedback, the good, the great, and the “here’s how you could do better,” is what helps us keep improving and delivering the kind of holidays you deserve. That’s why we’ve partnered with an independent review platform, so once you’ve booked with us or returned from your adventure, you can share an honest rating and review.

The best part? These reviews are displayed directly from our independant review site exactly as they’re written, completely unedited by us, so you can trust they’re 100% real and transparent.

Ready to share your experience, or want see what other travellers are saying? Read below, or write your own review and explore more Wendy Wu Tours reviews on Feefo.


 
Rating
Customer Review

Vietnam Panorama

Wednesday 25 Feb 2026
Overview Rating:
Our Service: Excellent
Or who dealt with my inquiry was friendly and professional.He listened to me and gave me the information I needed to make my decision.

Majestic Yangtze

Wednesday 25 Feb 2026
Overview Rating:
Our Service: Excellent
Easy and efficient booking on the phone, all done in 20 minutes.
The agent was extremely knowledgeable and consulted her fellow consultant on items she did not know. Very pleasant and reassuring to talk to.

Japan by Rail

Wednesday 25 Feb 2026
Overview Rating:
Our Service: Excellent
Great staff who were very helpful.

Additional Night Tokyo – HN|Discover Japan - HN

Wednesday 25 Feb 2026
Overview Rating:
Our Service: Excellent
The whole booking from start to finish was a breeze with Zoe. She was very patient with me struggling with emails and attachments. I must be getting old!! Anyway she was very informative with any questions I had and it seems she would be a delightful person if I met her in person. Nothing was too much trouble. I feel totally comfortable with my upcoming tour thanks to her.

Classic Mekong

Tuesday 24 Feb 2026
Overview Rating:
Our Service: Excellent
Steve was Very Helpful and was able to help us make our decision.

China Winter Wonderland

Tuesday 24 Feb 2026
Overview Rating:
Our Service: Excellent
From the very start when I email about a trip was interrested Cheryl kept me informed on the prices of the trip, the travel times etc and everything went well after I made a deposit for my future trip to China. V

Osaka to Seoul Reverse - Balcony Cabin - Cruise & Tour

Monday 23 Feb 2026
Overview Rating:
Our Service: Excellent
Clear, informed and helpful. Were able to provide the right information and answer all the questions that we had regarding a potential holiday

Thailand Highlights

Monday 23 Feb 2026
Overview Rating:
Our Service: Excellent
Very good online presentation with follow up online session in which we asked some questions about two options.
We received a comprehensive email that day and then arranged a follow up call. On the call our service agent Arti discussed several options and we ended up booking exactly the tour we wanted and using an airline we wanted too.
Excellent service.

Our Response

Thank you so much for taking the time to share your feedback!

We’re delighted to hear that you enjoyed the online presentation and found the follow‑up session helpful. It’s wonderful to know that the email information and your call with Arti helped you explore all the options and ultimately book the tour and airline you really wanted.We’ll be sure to pass your kind words on to Arti — they’ll be thrilled to hear it!

Thank you again for choosing us, and we can’t wait to help make your upcoming adventure fantastic.
If you need anything at all in the meantime, we’re always here to assist.

Gems of China

Sunday 22 Feb 2026
Overview Rating:
Our Service: Excellent
Excellent customer service - responsive and knowledgeable.

Our Response

Thank you for taking the time to leave us your kind review and 5 stars.

We are so glad that you have found our service to be excellent - this is what we strive for every time.

We look forward to welcoming you on your tour.

Inspiring India

Sunday 22 Feb 2026
Overview Rating:
Our Service: Good
Very informative and efficient . Can’t really give a review until we’ve experienced the holiday.

Our Response

Thank you so much for your feedback!

We’re really glad to hear you found everything informative and efficient so far.
We completely understand that the real experience begins once you're on your holiday, and we hope it turns out to be everything you’re looking forward to.
If you have any questions before you travel or need any support along the way, we’re always here to help.

Japan & the Scenic South

Saturday 21 Feb 2026
Overview Rating:
Our Service: Excellent
Very friendly and efficient rep. Answering all our questions was not a problem for her. Made us feel confident in booking our first land tour with Wendy Wu.

Our Response

Thank you so much for your lovely feedback!

We’re delighted to hear that you found our representative friendly, efficient, and able to answer all your questions with ease. It’s wonderful to know that you felt confident booking your very first tour with Wendy Wu — that means a lot to us.
We’re thrilled to be part of your upcoming adventure, and we’re here for anything you need along the way.

Japan Uncovered

Friday 20 Feb 2026
Overview Rating:
Our Service: Excellent
Very helpful and proactive representative.
Alexia accommodated all our requests and sought out the best options for us.

Our Response

Thank you so much for your lovely feedback!

We’re delighted to hear that you found Alexia helpful and proactive.
It’s wonderful to know that Alexia was able to accommodate all your requests and go the extra mile to find the best options for you.
We truly appreciate you taking the time to share your experience.

If you need anything else at all, we’re always here to help.

Additional Night Saigon|Vietnam at a Glance

Thursday 19 Feb 2026
Overview Rating:
Our Service: Excellent
Wendy Wu provided my wife and I with exceptional service
We did have an issue before our trip and their empathy and understanding was exceptional

Our Response

Dear Wayne,
Thank you very much for your kind words and 5-star review. I’m sure our team will be delighted to know that their support and empathy made such a positive impact during a challenging situation.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Japan Uncovered

Thursday 19 Feb 2026
Overview Rating:
Our Service: Excellent
Very helpful and respond quickly to email queries.

Our Response

Thank you so much for your feedback!

We’re really glad to hear that you found our team helpful and that your email queries were answered quickly. Providing prompt and supportive service is always our priority, so it’s wonderful to know that we hit the mark for you.
If there’s anything more we can help with, we’re always here.

Kyrgyzstan & the World Nomad Games

Thursday 19 Feb 2026
Overview Rating:
Our Service: Excellent
Have just booked a holiday tour and can't fault the responsiveness, professionalism and ease of booking. Obviously not been on the holiday yet so can't comment on that but the booking process is easy, smooth and the on line account is easy to use.

Our Response

Thank you so much for sharing your feedback!

We’re really pleased to hear that you found the booking process smooth, responsive, and professional. It’s great to know that everything—from making the reservation to navigating your online account—has been easy and straightforward for you.

If you need anything at all in the lead‑up to your trip, we’re always here to help.