Reviews and Testimonials | Wendy Wu Tours

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on Feefo.

Rating

Customer Review

Best of Borneo

Saturday 29 Nov 2025

Overview Rating:

Our Service: Excellent

Excellent from initial booking until conclusion of holiday.

Road to Samarkand

Saturday 29 Nov 2025

Overview Rating:

Our Service: Excellent

We booked with Ruth at a pop-up event in Marple. She was very helpful and the booking process was quick. We are now looking forward to our trip.

Vietnam & Cambodia Discovery

Thursday 27 Nov 2025

Overview Rating:

Our Service: Excellent

Very Helpful advisor

Grand Impressions of Mexico - Day of the Dead

Thursday 27 Nov 2025

Overview Rating:

Our Service: Excellent

All went ok

Christmas in Thailand

Thursday 27 Nov 2025

Overview Rating:

Our Service: Excellent

I loved the service I received from Wendy Wu - from start to finish communication was not ever an issue. Last minute plans for a Christmas trip and Wendy Wu made it happen. Nothing was an issue.. I know there was not much lead time but fabulous service and all taken care of.

Our Response

Thank you so much for taking the time to leave such lovely feedback! The team are delighted to have helped make your last-minute Christmas trip happen. Wishing you the most magical Christmas in Thailand - have the best time!

China Delights

Wednesday 26 Nov 2025

Overview Rating:

Our Service: Excellent

very friendly and efficient

Journey through Jordan

Wednesday 26 Nov 2025

Overview Rating:

Our Service: Excellent

Very thorough, polite, and knowledgeable easy to book and extra discounts was great, Joe was superb and did not feel pressured at all, makes a nice change

Mongolia & Naadam Festival

Wednesday 26 Nov 2025

Overview Rating:

Our Service: Excellent

Wonderful customer service by Teri in the Reservation s team. Nothing was too much trouble during the booking process even though I ultimately had to change the date of departure.
I Love Wendy Wu Tours. Great staff. Wonderful tours. . And awesome service. Thank you.

China: The Big One

Tuesday 25 Nov 2025

Overview Rating:

Our Service: Excellent

Excellent service thank you. The lady called Hope was very knowledgable and helpful and kept us up to date the whole way. We booked our own flights as we were traveling to other countries and it wasn’t a problem. Ten out of ten thank you. The whole experience was above our expectations.

Our Response

Hi Fiona, what a lovely review to read! Hope will be over the moon when she sees this. She's brilliant at what she does, and it's wonderful to know that she looked after you so well. We're delighted that everything came together so smoothly for you - wishing you a wonderful trip when it comes. Thank you again for your kind words!

Highlights of Sri Lanka

Tuesday 25 Nov 2025

Overview Rating:

Our Service: Excellent

Very helpful with sorting plane seat selection .
Rapid response

Our Response

Thank you for taking the time to leave us such a lovely review. Wishing you a wonderful trip!

Gems of China

Tuesday 25 Nov 2025

Overview Rating:

Our Service: Good

Very helpful - answered my questions and responded to the alterations we needed to make.
We missed out on the Black Friday offer of upgrade to Business Class flight as per Wendy Wu advertising, but that was not customer service person's fault. The web advertisement said it was available up to 12 December (and still does on their website).

Additional Night Beijing|China: The Big One |Hong Kong Focus (3N/4D)

Tuesday 25 Nov 2025

Overview Rating:

Our Service: Excellent

I have not traveĺled yet only booked and had 2 concersations with Rebecca Dibb who was excellent.

Grand Tour of India

Tuesday 25 Nov 2025

Overview Rating:

Our Service: Excellent

Great trip with really knowledgeable guides. Food and accommodation was excellent

Magnificent China

Tuesday 25 Nov 2025

Overview Rating:

Our Service: Excellent

The consultant Zoe Webber was very prompt and informative with her replies via emails. We couldn’t have asked for a better experience.

China Delights

Monday 24 Nov 2025

Overview Rating:

Our Service: Excellent

An excellent experience. Very good support, particularly in the visa application process, advice regarding e-sims and how to pay in China.
The tour itself was well organised and all activities mentioned in the brochure were included when we were on the ground. The national guide was excellent. She was knowledgeable, helpful and a lovely person. The local guides were also excellent. Thoroughly recommended.