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The Award-Winning Tour Specialist

Reviews

See why travellers love Wendy Wu Tours — straight from the people who’ve been

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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we genuinely want to hear what you think - and not just about the tour itself, but the service you receive from the moment you book with us too.

Your feedback, the good, the great, and the “here’s how you could do better,” is what helps us keep improving and delivering the kind of holidays you deserve. That’s why we’ve partnered with an independent review platform, so once you’ve booked with us or returned from your adventure, you can share an honest rating and review.

The best part? These reviews are displayed directly from our independant review site exactly as they’re written, completely unedited by us, so you can trust they’re 100% real and transparent.

Ready to share your experience, or want see what other travellers are saying? Read below, or write your own review and explore more Wendy Wu Tours reviews on Feefo.


 
Rating
Customer Review

Ultimate Uzbekistan

Wednesday 11 Feb 2026
Overview Rating:
Our Service: Good
Arti was very helpful in booking our trip

Additional Night Lima|Additional Night Rio de Janeiro|Ultimate South America

Wednesday 11 Feb 2026
Overview Rating:
Our Service: Excellent
I booked a trip online and paid the deposit.
Very easy.

Our Response

Dear Customer,
Thank you very much for your lovely 5-star review. We are looking forward to welcome you on our tour soon.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

China: The Big One

Tuesday 10 Feb 2026
Overview Rating:
Our Service: Excellent
Ms Beau Mehigan (Personal Travel Consultant) was organised, professional, helpful and decisive. We had already done significant research on Wendy Wu and had decided on our preferred tour. However, she provided the extra advice and information necessary, organised the flight details and timing, and answered any questions we had. Ms Mehigan is a credit to Wendy Wu and a match for the professionalism that we had hoped for.
Looking forward to everything including the photography.
Thank you.

Grand Tour of China

Tuesday 10 Feb 2026
Overview Rating:
Our Service: Excellent
Exceptional service Tour guides extremely knowledgeable and helpful

Our Response

Dear Customer!
Thank you very much for your lovely 5- star review. We appreciate and value your loyalty and support.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Best of Mongolia

Sunday 08 Feb 2026
Overview Rating:
Our Service: Excellent
I had a swift conversation over my book, and all was explained very well!

Guilin & Yangshuo Short Stay 4D/3N

Sunday 08 Feb 2026
Overview Rating:
Our Service: Excellent
Excellent customer service over the phone(Zoe) and IT platform extremely easy and efficient to navigate.

Our Response

Dear Angela,
Thank you so much for this fantastic 5-star review! I am sure Zoe will be happy to learn of your feedback.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Kyrgyzstan & the World Nomad Games

Saturday 07 Feb 2026
Overview Rating:
Our Service: Excellent
Very good service and helpfull booking information about the tour.

Gems of China

Saturday 07 Feb 2026
Overview Rating:
Our Service: Excellent
fantastic everything you could want in a holiday. One thing you should be able to tip who you want and give it to that special person who has made your experience that much better and not be told how much gratuities that you have to pay

Our Response

Dear Customer,
Thank you for your lovely 5-star review. We are thrilled that your holiday was fantastic. We appreciate and value your feedback as it will helps us to refine our tours.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Additional Night Beijing|Ancient China

Saturday 07 Feb 2026
Overview Rating:
Our Service: Excellent
Excellent service, web site very easy to navigate, questions answered quickly and simple to pay deposit, countdown to our trip. Have logged onto our Wendy Wu Portal and love it. Very easy to navigate and there is so much useful information. Great job and well done on the design.

Our Response

Dear Trevor,
Thank you so much for your wonderful feedback! We’re delighted to hear that our portal made the booking process smooth and straightforward. We really appreciate your kind words about the design — it means a lot to our team.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Treasures of Malaysia, Borneo & Singapore

Thursday 05 Feb 2026
Overview Rating:
Our Service: Excellent
After an unsatisfactory first call with a different person, I called back and booked my holiday with Natasha, who was professional and helpful. This will be my second trip with Wendy Wu Tours. These holidays are not cheap but are comprehensive and fully inclusive, which is ideal for the solo traveller.

Kerala & the Southern Highlights

Thursday 05 Feb 2026
Overview Rating:
Our Service: Excellent
The pre-tour advice and booking service was, as ever, excellent. Ellen was extremely polite and helpful and totally customer orientated. It gave me immense confidence in the remainder of the process in dealing with Wendy Wu. This is again in line with previous experience in dealing with this excellent tour operator.

Hidden Japan: Spirit of Kyushu

Wednesday 04 Feb 2026
Overview Rating:
Our Service: Excellent
Always spot on, and the tour guides are very helpful all the time.
No problem with all problems, and sorted out quickly!

Colours of Costa Rica

Wednesday 04 Feb 2026
Overview Rating:
Our Service: Excellent
Attentive agent who answered all my queries with curtesy.

Japan by Rail

Wednesday 04 Feb 2026
Overview Rating:
Our Service: Excellent
Made one phone call spoke to a very helpful young lady named Jade, told her exactly what I wanted fantastic advice, would recommend Wendy Woo to anyone.

Majestic Yangtze

Wednesday 04 Feb 2026
Overview Rating:
Our Service: Excellent
Excelent service. Beau Mehigan has been very prompt, professional and helpful.