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The Award-Winning Tour Specialist

Reviews

See why travellers love Wendy Wu Tours — straight from the people who’ve been

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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we genuinely want to hear what you think - and not just about the tour itself, but the service you receive from the moment you book with us too.

Your feedback, the good, the great, and the “here’s how you could do better,” is what helps us keep improving and delivering the kind of holidays you deserve. That’s why we’ve partnered with an independent review platform, so once you’ve booked with us or returned from your adventure, you can share an honest rating and review.

The best part? These reviews are displayed directly from our independant review site exactly as they’re written, completely unedited by us, so you can trust they’re 100% real and transparent.

Ready to share your experience, or want see what other travellers are saying? Read below, or write your own review and explore more Wendy Wu Tours reviews on Feefo.


 
Rating
Customer Review

A China Experience

Saturday 14 Feb 2026
Overview Rating:
Our Service: Excellent
Great service , prompt replies

Our Response

Thank you so much for your 5‑star review!
We’re delighted to hear that you’ve had a great start with us.
It’s wonderful to know you’ve experienced great service and prompt replies — that’s exactly what we aim for.

If there’s anything more we can help with as you continue your journey with us, we’re always here and happy to assist.

A China Experience

Saturday 31 Jan 2026
Overview Rating:
Our Service: Excellent
Always courteous and helpful. Nothing is ever too much trouble. The London based teams are particularly keen to ensure a speedy service and in my experience, always place the customer first.

A China Experience

Monday 26 Jan 2026
Overview Rating:
Our Service: Good
Efficiency, friendly, helpful. Patronising attitude by feeding.com does not help.

A China Experience

Saturday 20 Sep 2025
Overview Rating:
Our Service: Excellent
Very pleasant and helpful

A China Experience

Tuesday 08 Jul 2025
Overview Rating:
Our Service: Excellent
If the holiday is as good as the customer service given by Julia, we will be very happy. Thanks.

Our Response

Julia was delighted to hear your feedback. Thanks so much for submitting your review and do let us know if you have any questions. Kind regards, Jimmy. Wendy Wu Tours.

A China Experience

Wednesday 26 Mar 2025
Overview Rating:
Our Service: Excellent
I WAS HAPPY WITH THE SERVICE,BECAUSE ALL MY QUESTIONS HAD BEEN ANSWERED

A China Experience

Thursday 06 Feb 2025
Overview Rating:
Our Service: Excellent
Prompt and extremely helpful when booking

A China Experience

Wednesday 15 Jan 2025
Overview Rating:
Our Service: Excellent
I haven’t travelled yet but booking procedure was easy and information provided was excellent.

A China Experience

Sunday 12 Jan 2025
Overview Rating:
Our Service: Good
Friendly professional and efficient

A China Experience

Friday 24 May 2024
Overview Rating:
Our Service: Excellent
Very Impressed with the booking process. The phone was answered without delay and the agent was very helpful and knowledgeable.

A China Experience

Monday 23 Oct 2023
Overview Rating:
Our Tour: Excellent
Very well organised. Guides were excellent.
I missed my connection from Beijing to Shanghai. I needed more time.

A China Experience

Tuesday 14 Jan 2020
Overview Rating:
Our Service: Good
I booked on the phone after viewing the deal online. The representative was efficient and the booking was made and deposit paid. I shall not know how good it all is until I experience the holiday and whether there are any complications.

A China Experience

Monday 06 Jan 2020
Overview Rating:
Our Service: Excellent
I called the company twice, once to gather more flight information, the second time to book the holiday. I dealt with Emma throughout. She was extremely professional and so helpful. She took the time to give me first hand knowledge regarding certain aspects of the holiday which I greatly appreciated. Can’t fault the service I received.

A China Experience

Thursday 05 Dec 2019
Overview Rating:
Our Tour: Good
Well organised by tour leader

A China Experience

Tuesday 03 Dec 2019
Overview Rating:
Our Tour: Excellent
An excellent tour. The best way of seeing a lot of China in a short space of time. This was all so well organised. The attention to detail is quite superb. Tours like this are always as good as the guides and in this case both the national guide - Garry - and the 3 local guides were superb, helpful and very knowledgeable. It's a pretty full-on tour - there is lots to see but it never feels rushed.
We'd highly recommend this company to anyone thinking of going to China.