2026-27 Earlybird Sale - Save up to $1000 per person across all 2026-27 group tour departures! Explore Here
The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Close

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on Feefo.

 
Rating
Customer Review

Pre Night Penang|Treasures of Malaysia Borneo & Singapore

Tuesday 26 Aug 2025
Overview Rating:
Our Service: Excellent
Friendly, efficient and knowledgeable travel consultant. She was prepared to check out alternative flights etc that suited us.
We received paperwork, receipt of payment promptly.

Wonders of Indonesia

Sunday 24 Aug 2025
Overview Rating:
Our Service: Excellent
I’ve completed one amazing tour to Borneo with Wendy Wu and I’ve just booked my second holiday with them.
At the booking of this second holiday Andy offered me answers to my multiple questions. This ultimately gave me the reassurance, confidence and information I needed to make my travel decisions. I’m planning a big holiday taking in multiple countries so it wasn’t a straightforward booking.
I had a wonderful first Wendy Wu tour and I cannot recommend them highly enough. I felt confident embarking as a solo because the paperwork and information was thorough and told me everything I needed to know. I even had the WhatsApp number of my guide, so made contact prior to leaving UK. He met my arrival flight (I arrived 3 days before tour start) and transferred me to the Tour hotel. Wayne was a fantastic national guide and remained with us the whole time. He was as professional, giving the same care and attention to every client in the group. Everything about that holiday was faultless. From the itinery to the accommodation to the food. As a solo who rarely eats out, the variety of restaurants visited and cuisine on offer, was a constant delight. I have no hesitation in recommending Wendy Wu tours.

Our Response

Thanks so much for your detailed review, we are delighted that you enjoyed Borneo and will pass on your comments to Wayne. He will be delighted! Do let us know if we can help you with your further travel plans. Kind regards, Jimmy, Wendy Wu Tours.

Treasures of Malaysia, Borneo & Singapore

Saturday 09 Aug 2025
Overview Rating:
Our Service: Excellent
Very personal. Staff are keen to help and make their trips memorable from the first conversation until the return after the trip.

Our Response

That is so good to hear and thank you so much for the lovely review. We are always on hand to help and please do give us a call if you have any questions regarding your tour. Kind regards, Jimmy, Wendy Wu Tours.

Treasures of Malaysia, Borneo & Singapore

Friday 01 Aug 2025
Overview Rating:
Our Service: Excellent
Very friendly, knowledgeable and helpful. Looking forward to a great holiday experience

Our Response

And I'm sure it'll be wonderful! Do let us know if you have any questions regarding your tour.
Kind regards, Jimmy, Wendy Wu Tours.

Best of Borneo

Friday 11 Jul 2025
Overview Rating:
Our Service: Excellent
From beginning to end the tour was fantastic as was the pre- tour doucmentation, service etc, The tour guide (George Pu) was exceptional in ensuring everything ran smoothly eg getting on and off, trains, boats and planes with all our luggage, booked seats and picnic lunches (which were all delicious and of a verey high standard) I would describe the tour as and experiince or rather a range of interesting and diverse experiences. George read the group well and adapted the plans etc appropriately to the circumstances. We were offered the best opportunity to see the old and new China. The hotels were of a very good standard and the meals were all superb - all on tables of 8 (there were 16 of us), all Chinese, giving us an opportunity to experince a range of local cuisines. An added plus was a very nice group of fellow travellers. Hence it was great fual

I thouroughly reccommend this tour and if George is your guide you will have a fantastic time.

I have already booked another Wendy Wu tour for next year.

Our Response

Thank you so much for your review, and for the lovely email you also sent to us. George will be delighted to hear of your feedback and we are all thrilled that you had a wonderful tour. Jimmy, Wendy Wu Tours.

Best of Borneo

Wednesday 26 Mar 2025
Overview Rating:
Our Service: Excellent
Very friendly voice (Cheryl) at the end of the phone. She couldn't have been more helpful in setting up my 'Best of Borneo + 3 days stop-over in Singapore' holiday for March 2026. She understood my needs as an 'older' solo traveller and she was very sympathetic to my requirements.

Gems of China

Thursday 20 Mar 2025
Overview Rating:
Our Service: Excellent
This will be my first holiday I have taken since my wife passed so I did not want to extend my holiday by having a stopover at the end and fly from Birmingham so your young representative dealt with the matter to my satisfaction so I booked the gem of China tour
You also showed Borneo at your show at the Beau Desert Golf Club which I am thinking about for next years holiday
So we’ll done to your two representatives who attended this event

Best of Borneo

Tuesday 22 Oct 2024
Overview Rating:
Our Service: Excellent
Excellent online booking system

Best of Borneo

Sunday 29 Oct 2023
Overview Rating:
Our Tour: Excellent
Excellent mix of culture and amazing wildlife locations with a first class knowledgeable and experienced guide. Yet another strong trip from Wendy Wu.

Best of Borneo

Monday 16 Oct 2023
Overview Rating:
Our Tour: Excellent
well rganised good guide excellent hotels

Best of Borneo

Monday 09 Oct 2023
Overview Rating:
Our Tour: Excellent
Best holiday ever!!!!
Great wildlife.

Best of Borneo

Monday 22 May 2023
Overview Rating:
Our Tour: Excellent
Excellent trip well organised with a super guide ; lots of variety of trips and places

Best of Borneo

Friday 17 Feb 2023
Overview Rating:
Our Service: Excellent
Very informative sales dept and were able to confirm a tour for April 2024 and offered a discount as we have travelled with the company twice before.

Best of Borneo

Thursday 20 Oct 2022
Overview Rating:
Our Tour: Excellent
Third holiday with Wendy Wu and left with so many good memories. WARNING, Wendy Wu holidays are not suitable for beach bums, who want to lie on a beach doing doing nothing!
If, however, you want to engage with nature (in Borneo much of nature is unique to this island), learn more about Asian cultures, eat in different restaurants, with different themes, then Wendy Wu cuts it!
Your camera will be in overtime when visiting such as the Orang Utan sanctuaries and Chinese temples. Staying at the Riverside (Kinabatangan river) for a few days, was particularly interesting. Jungle walks (day & night), visit ox bow lakes, see Crocodiles on the banks and see the fascinating Fireflies. Even our journey, returning to Sandakan, we got a close up of a Tree Paradise snake and our largest croc (about 5m long). Lots of interesting birds and Proboscis monkeys have to be seen!
Well organised trip with agents meeting/picking up/dropping off at airports. Covid disrupted elements of the booking, but the WW team worked hard to surmount with such as alternative flights. WARNING keep vaccs up to date.
There is an option to add such as a couple of days in Singapore. Recommend this, although my wife and I paid for an extension to make this element a week long (good move). Singapore, not cheap but fascinating. We ate at Hawkers (these days food halls below the many shopping malls) keeping eating costs down. Hotel was at the Tanglin/Orchard rd junction (heart of the city).
Holiday to remember!

Best of Borneo

Monday 26 Sep 2022
Overview Rating:
Our Tour: Good
itinerary very good transport during our stay in Kuching was very uncomfortable and not fit for purpose too small for the group + luggage Waterfront Hotel good .Hotel Seri Simanggang in Sri Aman very poor food and service poor .Horizon hotel in Kota Kinabalu inSaba good Guides at all resorts first class we were looked after very well. Would have preferred to have had more time in Sepilok nature resort a beautiful setting. Abai Jungle lodge in Kinabatangan also lovely .wondered why we had a flights home one day later than the rest of the group?