China & Central Asia Brochure Launch Offer - Partner Flies Free or 50% off single supplements Explore Here
The Award-Winning Tour Specialist

Reviews

See why travellers love Wendy Wu Tours — straight from the people who’ve been

Close

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we genuinely want to hear what you think - and not just about the tour itself, but the service you receive from the moment you book with us too.

Your feedback, the good, the great, and the “here’s how you could do better,” is what helps us keep improving and delivering the kind of holidays you deserve. That’s why we’ve partnered with an independent review platform, so once you’ve booked with us or returned from your adventure, you can share an honest rating and review.

The best part? These reviews are displayed directly from our independant review site exactly as they’re written, completely unedited by us, so you can trust they’re 100% real and transparent.

Ready to share your experience, or want see what other travellers are saying? Read below, or write your own review and explore more Wendy Wu Tours reviews on Feefo.


 
Rating
Customer Review

Gems of China

Thursday 09 Jul 2026
Overview Rating:
Our Service: Excellent
Jade was lovely. She was professional and made the whole booking process quick and easy

Japan Uncovered

Saturday 04 Jul 2026
Overview Rating:
Our Service: Good
Effecient and knowledgable.
Service the same as 10 years ago when went to China with Wendy Wu

Our Response

That's great to hear! Thanks so much for your review and please just give us a call if you have any questions about your tour. Thanks, Jimmy, Wendy Wu Tours.

Gems of China - Upgraded Departure

Thursday 02 Jul 2026
Overview Rating:
Our Service: Excellent
Went to Sligo to purchase holiday from the Wendy Wu pop up shop at the over 50's show at the Radisson Blu hotel

Had excellent advice and help

Our Response

That's great to hear and thanks so much for your review! Please feel free to get in touch if you have any questions about your tour. Thanks, Jimmy, Wendy Wu Tours.

China Delights

Wednesday 01 Jul 2026
Overview Rating:
Our Service: Good
I have had a couple of conversations including a Zoom call with staff from Wendy Wu and two of them were very pleasant, helpful and informative. However, the person I spoke to you yesterday when I booked seemed somewhat brusque, indifferent and not particularly interested in answering my questions which was disappointing.

Our Response

Hi there, I am so sorry to hear this. I've asked our Sales Manager, Andy, to get in touch with you in the next few days to discuss this with you in more detail. Many thanks for letting us know, we really appreciate it. Kind regards, Jimmy, Wendy Wu Tours.

Gems of China

Tuesday 30 Jun 2026
Overview Rating:
Our Service: Excellent
I recently booked the Gems of China tour for next year, but want to stop over on the way out and on our return. The staff have been very helpful with advice and suggestions.

Our Response

Thank you for taking the time to share your experience of booking with us. We are delighted to hear that you have chosen our Gems of China tour for next year, it is a wonderful itinerary, and we are confident it will be a journey to remember.

We are particularly pleased that our team were able to offer helpful advice and suggestions regarding your stopover requests. We fully appreciate that adding a personal touch to your outward and return travel can make all the difference to the overall holiday experience, and we are always happy to assist with such tailored arrangements.

Should you have any further questions or require additional adjustments as your departure date approaches, please do not hesitate to reach out. Our team remain on hand to ensure every detail is exactly as you wish.

We truly value your feedback and look forward to helping you finalise what promises to be a memorable adventure.

Thanks,
Jimmy, Wendy Wu Tours

China & Mongolia Heartlands

Tuesday 30 Jun 2026
Overview Rating:
Our Service: Excellent
We have only just booked a tour with this company but we were very impressed by the level of service and Marks ability to arrange our requirements. We are very happy and looking forward to our future tour.

Our Response

Thank you very much for your kind review and for choosing to book with Wendy Wu Tours. We are delighted that you have placed your trust in us for your forthcoming travels, particularly on what we hope will be many enjoyable encounters with our company.

It is especially pleasing to learn that Matt was able to assist so effectively in arranging your specific requirements. We pride ourselves on our attentive, personalised service, and we shall be sure to pass along your generous comments to him, he will be very happy to hear them!

Wishing you a wonderful journey ahead and do let us know if you have any questions regarding your tour.

Thanks,
Jimmy, Wendy Wu Tours

Gems of China

Monday 29 Jun 2026
Overview Rating:
Our Service: Good
Been looking for a holiday to China that covered most of the attractions the country has to see. WendyWu had just what I wanted so booked online with a small deposit for September next year! Can't wait, so excited already 🥳 😃

Our Response

Thanks for your review and we are delighted you are joining us in September next year. It'll come around quicker than you think!
Please do let us know if have any questions regarding your tour.
Many thanks,
Jimmy, Wendy Wu Tours

Additional Night Shanghai|Chongqing Short Stay 3D/2N|Gems of China

Monday 29 Jun 2026
Overview Rating:
Our Service: Excellent
Prompt, professional and helpful at every level. Will accommodate special requests and nothing is a problem for them. Very satisfied with the support I've received.

Our Response

Dear Customer,
Thank you for your wonderful review. Our team will be very pleased to hear your feedback.
Looking forward to welcome you on the tour!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Ancient Empires of China & Japan

Wednesday 24 Jun 2026
Overview Rating:
Our Service: Excellent
Very swift responses. Very informative. Nothing too much trouble.
Made me feel confident about booking a trip.

Our Response

Thank you, that means a lot. Swift, thorough, and hassle-free is exactly how we want every enquiry to feel. I'm delighted we could give you the confidence to book, and we're very much looking forward to taking care of the rest.

Jimmy, Wendy Wu Tours

Ultimate China

Monday 22 Jun 2026
Overview Rating:
Our Service: Excellent
I could not be more complementary or positive about the service I had from Cheryl. I initially made contact with a view to discussing options and found Cheryl incredibly helpful and customer focused. She talked me through the options and even suggested a slightly different tour might fit our needs more once I highlighted what we were looking for from the tour. There was no pressure selling or chasing me to make a booking which I appreciated as I wanted time to reflect.
When I contacted Cheryl for the second time to confirm our booking (the one she recommended) she again was very thorough, professional, courteous and efficient and made the booking process very simple. Thank you Cheryl for all your help, you are a great ambassador for Wendy Wu Tours.

Our Response

Thank you so much this is genuinely a pleasure to read. Cheryl truly is a credit to the team, and we're very lucky to have her. I'll make sure she sees this!

Looking forward to having you on tour with us.

Jimmy, Wendy Wu Tours

Grand Tour of China

Saturday 20 Jun 2026
Overview Rating:
Our Service: Excellent
Service that could not be faulted

Our Response

That's great to hear and thanks for rating us 5 star! Thanks, Jimmy, Wendy Wu Tours

China by Land, Japan by Sea - Balcony Cabin - Cruise & Tour - Alt itinerary E

Friday 19 Jun 2026
Overview Rating:
Our Service: Excellent
Joe Day very helpful & knowledgeable.

Our Response

Many thanks and I'll make sure Joe is sent a copy of your feedback. Do let us know if you have any questions before you depart. Thanks, Jimmy, Wendy Wu Tours

Glories of China

Thursday 18 Jun 2026
Overview Rating:
Our Service: Excellent
Fantastic service. Excellent brochure. Fast responses to questions and very clear information. Options given to deal with our specific situation to make the best possible holiday and the most cost effective price. We had been recommended by two different friends and so far not disappointed.

Our Response

That's brilliant to hear, thank you! It's especially lovely knowing we came recommended by friends, and I'm glad we've lived up to that so far. Clear info, quick replies, and finding the right balance between value and experience is exactly what we aim for.

Wishing you a wonderful trip, we'll make sure the rest is just as good.

Jimmy, Wendy Wu Tours

Additional Night Beijing|Ultimate China

Thursday 18 Jun 2026
Overview Rating:
Our Service: Excellent
Helpful, informative, considerate and knowledgeable.

Our Response

Dear Customer,
Thank you for your kind 5-star review. I am sure our team will be glad to get your feedback.
Looking forward to welcome you on our tour soon!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Additional Night Beijing|New Horizons of China

Thursday 18 Jun 2026
Overview Rating:
Our Service: Excellent
I rang Wendy Wu to enquire and possibly book our next trip to China. The consultant's name was Kylie and she answered all our initial questions and proceeded with the booking in a clear concise, courteous manner. All our follow up emails have been answered promptly and all our requests have been actioned upon.
We thoroughly recommend booking your next holiday with Wendy Wu.

Our Response

Dear Michael,
Thank you kindly for your 5-star review. I am sure Kylie will be delighted to hear your feedback and recommendation. Looking forward to welcome you on our tour soon!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours