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The Award-Winning Tour Specialist

Reviews

See why travellers love Wendy Wu Tours — straight from the people who’ve been

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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we genuinely want to hear what you think - and not just about the tour itself, but the service you receive from the moment you book with us too.

Your feedback, the good, the great, and the “here’s how you could do better,” is what helps us keep improving and delivering the kind of holidays you deserve. That’s why we’ve partnered with an independent review platform, so once you’ve booked with us or returned from your adventure, you can share an honest rating and review.

The best part? These reviews are displayed directly from our independant review site exactly as they’re written, completely unedited by us, so you can trust they’re 100% real and transparent.

Ready to share your experience, or want see what other travellers are saying? Read below, or write your own review and explore more Wendy Wu Tours reviews on Feefo.


 
Rating
Customer Review

Gems of China - Upgraded Departure

Saturday 25 Apr 2026
Overview Rating:
Our Service: Excellent
Great service went through everything very clear.

Grand Tour of China

Tuesday 21 Apr 2026
Overview Rating:
Our Service: Excellent
Patient advisors, (especially Zoe, who had the patience of a Saint, answered numerous questions, giving us great advice and information about our pending trip.

Gems of China

Sunday 19 Apr 2026
Overview Rating:
Our Service: Excellent
I had a professional and prompt response from Cheryl following my initial email to Wendy Wu. She was able to arrange for me to join a friend on their Gems of China tour in September. When I telephoned to finalise my booking I found her to be very efficient, and as she herself had done the very same tour last year, she was able to give me useful advice based on her own experience. Overall the telephone conversation gave me great confidence that I had booked with a caring and extremely professional tour company staffed by people who know what they are doing and care about doing it well. I very much look forward to my tour and feel confident that it will be as professionally executed as my booking experience has been. Thank you Wendy Wu.

Gems of China

Saturday 18 Apr 2026
Overview Rating:
Our Service: Excellent
Sales supervisor Natasha was helpful friendly & professional. Answered all our questions. Booked the Gems of China tour over the phone we are happy with our choice. This is the first time we have booked with Wendy Wu and would certainly book with this company again.

Natural Treasures of China

Friday 17 Apr 2026
Overview Rating:
Our Service: Excellent
Excellent

In Pursuit of Pandas

Thursday 16 Apr 2026
Overview Rating:
Our Service: Excellent
We have booked a holiday to China next year, we spoke to Chris at the Ideal home exhibition, what a great guy, he answered all our questions was professional took time to listen to what we wanted.
I spoke to the travel agent who booked everything and an email was sent straight away with confirmation of what we booked.
Would recommend
Can't wait for the holiday.

Classic China

Thursday 16 Apr 2026
Overview Rating:
Our Service: Excellent
Excellent service from Matt, tour and extras quickly confirmed.

China & Tibet Discovery

Friday 10 Apr 2026
Overview Rating:
Our Service: Good
All questions and requests were actioned in a polite and timely manner.

Our Response

Hi there,

We’re very pleased to hear that your booking process was handled politely and without delay. Providing helpful answers in a timely way is exactly what we aim for, so your feedback is greatly appreciated.

Thank you again for choosing Wendy Wu Tours. We hope you have a wonderful trip ahead and look forward to being part of your journey.

Warm regards,
The Wendy Wu Tours Team

Grand Tour of China

Tuesday 07 Apr 2026
Overview Rating:
Our Service: Excellent
I would like to take a moment to share my sincere appreciation for Zoe and the outstanding service she provided while assisting with my upcoming China tour booking.

Zoe’s kindness and friendly nature made the entire process smooth and enjoyable. She was patient, attentive, and always willing to go the extra mile to ensure all my questions were answered. Her in-depth knowledge of the tour options and travel arrangements gave me great confidence in my choices, and her clear explanations made everything easy to understand.

What stood out most was her genuine willingness to help. From the initial enquiry through to finalising the booking, Zoe was consistently professional, responsive, and thoughtful in her approach. She made what could have been a complex process feel effortless. Zoe has helped me with my other bookings to Vietnam and Thailand.

Zoe is truly an asset to your team, and I’m very grateful for her assistance. I look forward to my upcoming trip knowing everything has been arranged so well.

Our Response

Dear Jo-Anne,
Thank you very much four your glowing 5-star review! I am sure Zoe will be delighted to read you lovely comments. We are glad that Zoe's knowledge, professionalism and genuine care made such a positive impact on your experience with Wendy Wu Tours. We appreciate your loyalty and support. Looking forward to welcome you on your next adventure soon!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Gems of China

Thursday 02 Apr 2026
Overview Rating:
Our Service: Excellent
Excellent service great customer service and good pricing.
documentation is fantastic.

Our Response

That's great to hear and do let us know if you have any questions about your tour. Thanks, Jimmy, Wendy Wu Tours.

Gems of China

Thursday 02 Apr 2026
Overview Rating:
Our Service: Excellent
Great service , very organised

Our Response

So glad everything went smoothly for you and thanks a million for the lovely feedback. Jimmy, Wendy Wu Tours.

Wonders of China

Sunday 22 Mar 2026
Overview Rating:
Our Service: Excellent
I had interactions with three different personnel of Wendy Wu and they are all very polite, patient and helpful to me and my wife. Our questions mainly revolved around taking SIA airline instead of Cathay Pacific Airline because we wanted to stop at Singapore for a few days on the way back.

Our Response

Dear Kian,
Thank you very much for your kind words and 5 star review. We are happy to learn that could assist you and your wife with your enquiries. Looking forward to welcome you on our tour soon!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Additional Night Shanghai|Enchanting China

Tuesday 17 Mar 2026
Overview Rating:
Our Service: Excellent
Friendly, efficient, most helpful.

Our Response

Dear Alan,
Thank you for your 5-star review. Your kind feedback means so much to us.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Japan Uncovered

Monday 09 Mar 2026
Overview Rating:
Our Service: Excellent
Very competent and helpful staff. Good value flight upgrades offered and easy and quick to book including flight seats. As a previous customer we had a great experience touring China and our national tour guide was exceptional. Lots of good authentic local food in local restaurants. Great company for escorted tours particularly China and far east.

Our Response

That's great to hear and thanks so much for your five star review. Jimmy, Wendy Wu Tours.

Wonders of China

Thursday 05 Mar 2026
Overview Rating:
Our Service: Excellent
Fantastic customer service from Stephen. We are very pleased to have booked with them. The tour offered us fantastic and includes so many extras. The company have excellent reviews for their tours. Highly recommended