Reviews

Matt was helpful and knowledgable. Our first impressions are very positive.

First experience with them at one of their Roadshows and thought they seem an excellent company…
Had not heard of them before but the presentation was very informative and made us change our mind on a trip we had already seen to book with a different company but after seeing what a great company and how much they put into their tours and the way they look after you with local tour guides etc it was a no brainer we completely changed our minds and booked our trip to China with them and so pleased we have and Julia and the team were very helpful and friendly so glad we found Wendy Wu

Very helpful operator who managed to answer all my questions/queries. I received confirmation of my booking before the end of the day. Thank you

I'm happy to have booked with Wendy Wu and am looking forward to our trip feeling that I've booked with experts.

Clear, concise and understandable information from the company Representative, made for a pleasant experience, and confidence in the ability of the company, to provide us with the chosen tour; particularly as this is the first time using Wendy Wu Tours.
Now we feel we can relax knowing our big trip is in well experienced hands.

We attended a Wendy Wu Tours presentation event which was extremely informative. We had lots of questions and the team were able to answer everything. We didn’t feel at all pressured to book anything on the day but we had done some prior research, all of our questions were answered satisfactorily and they were able to accommodate our additional requirements regarding outbound and return stopover arrangements. We therefore felt happy to make a booking and pay our deposit. Since the event we’ve had some follow up questions which were dealt with promptly and efficiently over the phone. We are now very excited and looking forward to our trip with confidence that we have made a good choice.

Always helpful and friendly. Took notes of my requirements re flights when they are released

Clarity and exciting.

I had a few questions and my call was taken by a really cheerful, friendly person who was able to answer my queries. I made my decision later in the day and phoned to make my booking and spoke to the same person. The booking was made and confirmed by email straight aways. I have full confidence that I have made the right choice as everything is covered. They even sort out the visa.
I just have to wait for the holiday which is many months away.

If the holiday is as good as the customer service given by Julia, we will be very happy. Thanks.

I thought it was helpful and knowledgeable, also unpressured when I wanted time to think overnight on the options offered.

Arti the lady I dealt with has had a lot to put up with. She remained happy and considerate. She was great assistance. She kept cool and I have booked but am likely to move to another earlier date. Is this a problem not for Arti in professional capacity.

Started booking a holiday and the offer code did not work so phoned reservation line and the issue was sorted out straight away. Staff are very knowledgeable and helpful.

We have just booked our 3rd trip with Wendy Wu, the previous 2 were absolutely fantastic. The booking process was really easy and the communication excellent.

Good tours - been on a few and no complaints