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The Award-Winning Tour Specialist

Reviews

See why travellers love Wendy Wu Tours — straight from the people who’ve been

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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we genuinely want to hear what you think - and not just about the tour itself, but the service you receive from the moment you book with us too.

Your feedback, the good, the great, and the “here’s how you could do better,” is what helps us keep improving and delivering the kind of holidays you deserve. That’s why we’ve partnered with an independent review platform, so once you’ve booked with us or returned from your adventure, you can share an honest rating and review.

The best part? These reviews are displayed directly from our independant review site exactly as they’re written, completely unedited by us, so you can trust they’re 100% real and transparent.

Ready to share your experience, or want see what other travellers are saying? Read below, or write your own review and explore more Wendy Wu Tours reviews on Feefo.


 
Rating
Customer Review

Inspiring China

Sunday 09 Aug 2026
Overview Rating:
Our Service: Excellent
Anna was more than very helpful and efficient. Very pleasant personality also.

Wonders of China

Sunday 09 Aug 2026
Overview Rating:
Our Service: Excellent
Jade was very friendly and helpful and after a lot of research we decided to go with Wendy Wu tours

China Uncovered

Wednesday 05 Aug 2026
Overview Rating:
Our Service: Excellent
The service was excellent. Staff very helpful

Our Response

Thanks so much, we do pride ourselves on our staff and we're delighted to read that you're happy with our service. It means the world to us here at Wendy Wu Tours.

Kind regards

Jimmy, Wendy Wu Tours

A China Experience

Wednesday 05 Aug 2026
Overview Rating:
Our Service: Excellent
Friendly efficient service

Our Response

We always aim to please! We trust your tour will be just as good.

Many thanks

Jimmy, Wendy Wu Tours

Japan Uncovered

Tuesday 04 Aug 2026
Overview Rating:
Our Service: Excellent
Very helpful chap named Andy who found me a great deal on Air China Business Class for my first tour to Japan. Also got the half price single supplement. Here's hoping to have a wonderful tour as let's face it, it is expensive!

Our Response

We're sure you'll love every minute of your tour to Japan and Andy will be delighted to hear of your feedback.

Thanks so much for your review.

Jimmy, Wendy Wu Tours

Discover China by Rail

Wednesday 29 Jul 2026
Overview Rating:
Our Service: Excellent
Well organised. Plenty of time to enjoy all excursions without being rushed.

Our Response

That's great to hear and many thanks for your five star review, it really is greatly appreciated.

Many thanks for travelling with Wendy Wu Tours.

Jimmy, Wendy Wu Tours.

Grand Tour of China

Tuesday 28 Jul 2026
Overview Rating:
Our Service: Excellent
Steve listened to my requirements, and explained throughout the phone call my options and the cost involved. Very satisfied with the service

Our Response

That's great to hear and Steve will be delighted to read your feedback.
Do let us know if you have any questions regarding your tour, we're always happy to help.
Thanks, Jimmy, Wendy Wu Tours

China Uncovered

Saturday 25 Jul 2026
Overview Rating:
Our Service: Excellent
I knew I wanted to visit China and what I wanted to achieve however, uncertain of how to organise.
My Wendy Wu trip organiser listened to my intended itinerary and within the brief put together a plan, over the next few days with suggestions and alterations a trip put together.
An impossible task for me alone, achieved !
Thankyou

Our Response

Thank you for this lovely review. I was really pleased to read that you felt supported from the very start. Planning a trip to China can feel daunting, especially when you have a clear idea of what you want but no easy way to join the dots. That is exactly where we step in!

Cheryl who made the booking for your was delighted to read your feedback.

Do let us know if you have any questions regarding your tour, we're always happy to help.
Thanks,
Jimmy
Wendy Wu Tours


Glories of China

Thursday 23 Jul 2026
Overview Rating:
Our Service: Excellent
I made two phone calls to customer services (Julia) enquiring about the Glories of China Tour. Julia was very helpful and understood the concerns I had about logistics. She was able to allay those concerns and provide reassurances . This was extremely helpful and has allowed me to progress to a booking . Excellent customer services help .

Our Response

Thanks so much for your feedback and Julia will be delighted to hear that you were happy with her service.

Do let us know if you have any questions, no matter how small, about your forthcoming tour. We're always happy to help.

Kind regards

Jimmy, Wendy Wu Tours

Gems of China - Upgraded Departure

Thursday 23 Jul 2026
Overview Rating:
Our Service: Excellent
Friendly, efficient and gave all the information we asked for and needed.

Our Response

Thanks so much for your 5 star rating and your review. It is very much appreciated.

Jimmy, Wendy Wu Tours

New Horizons of China

Tuesday 21 Jul 2026
Overview Rating:
Our Service: Excellent
I spoke to a really friendly and helpul lady who made the whole booking experience easy.

Our Response

That'll be our Beau! Thanks so much for your feedback, Beau was delighted to hear you were happy with her service.
Do let us know if you have any questions regarding your tour, we're always happy to help.
Thanks,
Jimmy, Wendy Wu Tours

Discover China by Rail

Tuesday 21 Jul 2026
Overview Rating:
Our Service: Excellent
I receive great service from the team. they are always so helpful

Wonders of China - Upgraded Departure

Monday 20 Jul 2026
Overview Rating:
Our Service: Excellent
We have not actually been on holiday with Wendy Wu Tours as yet but if the holiday is as good the booking process we are in for a great holiday in China. Knowledgeable and efficient staff.

Our Response

That's wonderful to hear and thanks so much for your 5 star review. Please give us a call if you have any questions regarding your tour, our team are always happy to help!
Many thanks,
Jimmy, Wendy Wu Tours

Magnificent China

Wednesday 15 Jul 2026
Overview Rating:
Our Service: Excellent
Hope Harrison was very efficient, helpful and friendly in helping us book our Wendy Wu Tour to China. Thank you

Magnificent China

Wednesday 15 Jul 2026
Overview Rating:
Our Service: Excellent
Service received is always great, whether it be on the phone, email or personally at the Auckland office.

Wendy Wu delivers just like they say.

Awaiting to take my first tour with them in August 2026.

Already booked my second tour with them for September 2026.

I trust them to deliver all day every day.