2026-27 Earlybird Sale - Save up to $1000 per person across all 2026-27 group tour departures! Explore Here
The Award-Winning Tour Specialist
0800 936 3998 Contact Us

Reviews

Don't take our word for it - read what our customers are saying!

Close
  1. Home
  2. About Us
  3. Reviews

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on Feefo.

 
Rating
Customer Review

Magnificent China

Wednesday 10 Sep 2025
Overview Rating:
Our Service: Good
The staff member was helpful and knowledgeable and answered my questions regarding the itinerary and the flight offer and timings.

Our Response

We'll pass that information to them! Thanks so much for your review, it is very much appreciated. Jimmy, Wendy Wu Tours

Wonders of China

Wednesday 10 Sep 2025
Overview Rating:
Our Service: Excellent
Great service very polite people

Gems of China

Tuesday 09 Sep 2025
Overview Rating:
Our Service: Excellent
Terri was amazing and helped us in all enquiries and then we booked the tour for China next year.

Grand Mekong Odyssey (Main Deck)

Tuesday 09 Sep 2025
Overview Rating:
Our Service: Excellent
The initial consideration of the Wendy Wu website offerings were easy to follow. Selecting our preference from the available tours was easily transacted and deposit paid very quickly and transparently.
Having used this service for a previous tour to China earlier this year we were confident with likely administration and quality of the chosen tour for Vietnam over a similar 25 day period with comparable accommodation and transport modes.

China & Tibet Discovery

Tuesday 09 Sep 2025
Overview Rating:
Our Service: Excellent
very helpful answered all my quiries

Gems of China

Sunday 07 Sep 2025
Overview Rating:
Our Service: Excellent
Very helpful staff that were happy to answer my questions. They put my first quote together quickly and were happy to prepare another when I decided to change dates. I never felt pressured to make the booking.
Zoe was outstanding and very kind.

Additional Night Beijing|Wonders of China

Tuesday 02 Sep 2025
Overview Rating:
Our Service: Good
Very good, although I am still waiting for a response to my query about the internal flight on the Wonders of China tour.

Gems of China

Tuesday 02 Sep 2025
Overview Rating:
Our Service: Excellent
The agent has been extremely helpful.

Classic China

Saturday 30 Aug 2025
Overview Rating:
Our Service: Excellent
Great service booking my next holiday. Several members of the team were instrumental in following up locally when the China tour I wanted flagged up as sold out. Luckily they managed to secure a space and Im looking forward to my second solo WW tour. Booking is very easy, even selecting alternative flights. Nothing is too much trouble!

Wonders of China

Thursday 28 Aug 2025
Overview Rating:
Our Service: Good
On the plus side the consultant that I had the most dealings with was very helpful and patient with my indecisiveness!
On the downside I think I was misled by a different consultant as to which airline was operating the business class offer. Also disappointed by Wendy Woo no longer offering early ticketing to enable pre booking of seats.

Our Response

Hi there, thanks for your review, we will be in touch with you to resolve. Thanks, Jimmy, Wendy Wu Tours.

Gems of China

Wednesday 27 Aug 2025
Overview Rating:
Our Service: Good
Kylie was great. experienced and patient when dealing with an uncertain customer. This will be my second Wendy Wu tour. Very excited

Additional Night Beijing|Wonders of China

Tuesday 26 Aug 2025
Overview Rating:
Our Service: Excellent
Initially recommended by friends. Excellent in every way. Extra requirements arranged quickly and professionally.

Wonders of China

Saturday 23 Aug 2025
Overview Rating:
Our Service: Excellent
Pleasant, efficient and knowledgeable reservations staff.
I do feel Wendy Wu Tours are the best tour operators for holidays in China.

Our Response

Thanks so much for your very kind words, we were delighted to read your review! Kind regards, Jimmy, Wendy Wu Tours.

Gems of China

Saturday 23 Aug 2025
Overview Rating:
Our Service: Excellent
Informative presentation from Keith, he obviously enjoys what he does and shared his enthusiasm.
Booked with Natasha, a lovely young lady who clearly knew her way around the flight websites as we wanted different times and layovers which weren’t the usual ones!
Happy with our final holiday choices

Our Response

Thank you so much for your feedback! We’re delighted to hear that Keith’s presentation was both informative and enjoyable, and that his enthusiasm shone through. He'll be very pleased to read that!

We’re also delighted that Natasha was able to help you navigate the flights to find the perfect options for your holiday. It’s great to know that you’re happy with your final choices, we are sure your tour will be everything you’re hoping for and more.

Thank you again for sharing your experience. Kind regards, Jimmy, Wendy Wu Tours

Wonders of China

Tuesday 19 Aug 2025
Overview Rating:
Our Service: Excellent
Really impressed with Julia who could answer all my questions immediately and understood exactly what I was looking for. This was my first experience with WW and I was able to book the tour I was interested inconfident that I was dealing with experts.

Our Response

Thank you so much for your kind review. Julia was absolutely delighted to hear your wonderful feedback about her service. We’re thrilled to know she made such a positive impression. If you have any questions or need any assistance as you prepare for your upcoming tour, please don’t hesitate to get in touch.

With thanks again and kind regards,
Jimmy
Wendy Wu Tours

Reviews

Don't just take our word for it - read our reviews!

Find out more
Why Choose Wendy Wu Tours?
Experience & Expertise
  • New Zealand leading Asia & Beyond Specialist
  • Over 26 years of experience
  • Friendly, knowledgeable regional specialists
  • Exceptional Value & Extraordinary Experiences
Peace of Mind
  • Seamless, end to end holidays
  • Global award-winning service
  • Highly Experienced Guides
  • Fully IATA accredited and Allied TAANZ member
Don't just take our word for it
  • 5* Trip Advisor rating