Reviews and Testimonials | Wendy Wu Tours

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on Feefo.

Rating

Customer Review

Additional Night Delhi |Inspiring India

Friday 10 Oct 2025

Overview Rating:

Our Service: Excellent

The booking experience went very well. The consultant was very knowledgeable in the tour we booked. We have been on a previous trip with Wendy Wu to China and it was excellent.

Grand Tour of China

Tuesday 07 Oct 2025

Overview Rating:

Our Service: Excellent

Hanna explained the options well and ensured that all my concerns and queries were answered.

Our Response

Thanks for your review, Hanna will be delighted to hear your feedback! Do let any of our friendly staff know if you have any questions regarding your reservation. Thanks, Jimmy, Wendy Wu Tours.

Additional Night Beijing|Gems of China

Monday 06 Oct 2025

Overview Rating:

Our Service: Excellent

Very helpful, knowledgeable and responsive to questions 👍😀

Wonders of China

Sunday 05 Oct 2025

Overview Rating:

Our Service: Excellent

Matt was friendly and efficient. He provided some excellent advice regarding our China & Dubai holiday in 2026. Plus he responded well to our subsequent queries.

The whole booking experience has filled us with confidence and we are looking forward to holiday.
Paul

Our Response

Thank you, Paul, for your lovely review! We’re so pleased to hear that Matt provided friendly and efficient service, along with helpful advice for your upcoming China & Dubai holiday. It’s great to know that the booking experience has filled you with confidence ,we’ll be sure to pass your kind words on to Matt. We look forward to helping you create an unforgettable holiday in 2026, it'll come round quicker than you think! Thanks again, Jimmy, Wendy Wu Tours.

Wonders of China

Tuesday 30 Sep 2025

Overview Rating:

Our Service: Excellent

The lady we spoke to could not have been more helpful. She covered and considered what we were looking for, explained the options and then made all the arrangements for us.

Wonders of China

Thursday 25 Sep 2025

Overview Rating:

Our Service: Excellent

My e-mails were answered quickly and all my questions and fears allayed.

Our Response

Thank you for your kind feedback. We’re so pleased to hear that your emails were answered quickly and that we were able to put your mind at ease. It’s important to us that you feel supported every step of the way, and we wish you the very best for your upcoming tour.

Kind regards,
Caroline, Wendy Wu Tours

Gems of China

Tuesday 23 Sep 2025

Overview Rating:

Our Service: Excellent

Matt was excellent helped me to cross reference my original booking with a new booking very helpful friendly and polite Thank you

A China Experience

Saturday 20 Sep 2025

Overview Rating:

Our Service: Excellent

Very pleasant and helpful

Grand Tour of China

Thursday 18 Sep 2025

Overview Rating:

Our Service: Excellent

Booking was quick & efficient and the reps spoken to where knowledgable. Questions quickly followed up and answered

Magnificent China

Wednesday 10 Sep 2025

Overview Rating:

Our Service: Good

The staff member was helpful and knowledgeable and answered my questions regarding the itinerary and the flight offer and timings.

Our Response

We'll pass that information to them! Thanks so much for your review, it is very much appreciated. Jimmy, Wendy Wu Tours

Wonders of China

Wednesday 10 Sep 2025

Overview Rating:

Our Service: Excellent

Great service very polite people

Gems of China

Tuesday 09 Sep 2025

Overview Rating:

Our Service: Excellent

Terri was amazing and helped us in all enquiries and then we booked the tour for China next year.

Grand Mekong Odyssey (Main Deck)

Tuesday 09 Sep 2025

Overview Rating:

Our Service: Excellent

The initial consideration of the Wendy Wu website offerings were easy to follow. Selecting our preference from the available tours was easily transacted and deposit paid very quickly and transparently.
Having used this service for a previous tour to China earlier this year we were confident with likely administration and quality of the chosen tour for Vietnam over a similar 25 day period with comparable accommodation and transport modes.

China & Tibet Discovery

Tuesday 09 Sep 2025

Overview Rating:

Our Service: Excellent

very helpful answered all my quiries

Gems of China

Sunday 07 Sep 2025

Overview Rating:

Our Service: Excellent

Very helpful staff that were happy to answer my questions. They put my first quote together quickly and were happy to prepare another when I decided to change dates. I never felt pressured to make the booking.
Zoe was outstanding and very kind.