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The Award-Winning Tour Specialist

Reviews

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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on Feefo.

 
Rating
Customer Review

Namibia Adventure

Saturday 01 Nov 2025
Overview Rating:
Our Service: Excellent
Just got back from china and couldn’t recommend the tour guides enough

China & Tibet Discovery

Tuesday 28 Oct 2025
Overview Rating:
Our Service: Excellent
Very friendly and informative booking clerk

Additional Night Cairo (Pre Tour)|Dreams of Egypt

Sunday 26 Oct 2025
Overview Rating:
Our Service: Excellent
Travelled through China with Wendy Wu now going to visit Egypt. Have recommended Wendy Wu to lots of friends because of their excellent service.

Magnificent China

Saturday 18 Oct 2025
Overview Rating:
Our Service: Excellent
Friendly, efficient

Our Response

Thanks very much for your 5 star review. It is very much appreciated. Jimmy, Wendy Wu Tours

Enchanting China

Friday 17 Oct 2025
Overview Rating:
Our Service: Good
Friendly phone consultants. Seem to know their products well. They were immediately familiar with the tour, timings and flight options.

Prior to booking submitted a couple of quick information requests via the web site, disappointing that neither were responded to.

I didn’t realise I could review all the flight options by starting to make a booking on line. You have to enter full names of all passengers before you get to that level of information. It would be helpful if it was more obvious that this information was available and if it could be accessed without having to put all the passenger details in when you’re not yet ready to actually book.

Our Response

Thank you for taking the time to share your feedback. We’re so pleased to hear that you found our phone consultants friendly and knowledgeable; it’s great to know they were able to assist you with your tour and flight options.

We’re sorry to hear, however, that your online information requests weren’t responded to; that’s certainly not the experience we aim to provide, and we’ll be reviewing this with our web team. Your comments about the booking process and visibility of flight options are also very helpful, and we’ll look at how we can make this clearer and easier for future customers.

Thank you again for your thoughtful review, we really appreciate it. Kind regards, Jimmy, Wendy Wu Tours

Magnificent China

Friday 17 Oct 2025
Overview Rating:
Our Service: Excellent
Vanessa and Zoe were very easy to deal with. They were very happy to explore any avenues we asked about. I talked you Ness on a public holiday so that’s good service. Thanks

China Delights

Wednesday 15 Oct 2025
Overview Rating:
Our Service: Excellent
Very helpful and easy to talk to. Make everything very clear and understanding.

Our Response

That's great to hear, Sean, and thanks for submitting your review. We're always happy to help so please let us know if you have any questions regarding your tour. Kind regards, Jimmy, Wendy Wu Tours.

Magnificent China

Wednesday 15 Oct 2025
Overview Rating:
Our Service: Good
We changed the tour we wanted and it took a little work to get it sorted.
We were doing it all over the internet so it was a bit difficult.

Additional Night Delhi |Inspiring India

Friday 10 Oct 2025
Overview Rating:
Our Service: Excellent
The booking experience went very well. The consultant was very knowledgeable in the tour we booked. We have been on a previous trip with Wendy Wu to China and it was excellent.

Grand Tour of China

Tuesday 07 Oct 2025
Overview Rating:
Our Service: Excellent
Hanna explained the options well and ensured that all my concerns and queries were answered.

Our Response

Thanks for your review, Hanna will be delighted to hear your feedback! Do let any of our friendly staff know if you have any questions regarding your reservation. Thanks, Jimmy, Wendy Wu Tours.

Additional Night Beijing|Gems of China

Monday 06 Oct 2025
Overview Rating:
Our Service: Excellent
Very helpful, knowledgeable and responsive to questions 👍😀

Wonders of China

Sunday 05 Oct 2025
Overview Rating:
Our Service: Excellent
Matt was friendly and efficient. He provided some excellent advice regarding our China & Dubai holiday in 2026. Plus he responded well to our subsequent queries.

The whole booking experience has filled us with confidence and we are looking forward to holiday.
Paul

Our Response

Thank you, Paul, for your lovely review! We’re so pleased to hear that Matt provided friendly and efficient service, along with helpful advice for your upcoming China & Dubai holiday. It’s great to know that the booking experience has filled you with confidence ,we’ll be sure to pass your kind words on to Matt. We look forward to helping you create an unforgettable holiday in 2026, it'll come round quicker than you think! Thanks again, Jimmy, Wendy Wu Tours.

Wonders of China

Tuesday 30 Sep 2025
Overview Rating:
Our Service: Excellent
The lady we spoke to could not have been more helpful. She covered and considered what we were looking for, explained the options and then made all the arrangements for us.

Wonders of China

Thursday 25 Sep 2025
Overview Rating:
Our Service: Excellent
My e-mails were answered quickly and all my questions and fears allayed.

Our Response

Thank you for your kind feedback. We’re so pleased to hear that your emails were answered quickly and that we were able to put your mind at ease. It’s important to us that you feel supported every step of the way, and we wish you the very best for your upcoming tour.

Kind regards,
Caroline, Wendy Wu Tours

Gems of China

Tuesday 23 Sep 2025
Overview Rating:
Our Service: Excellent
Matt was excellent helped me to cross reference my original booking with a new booking very helpful friendly and polite Thank you