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The Award-Winning Tour Specialist

Reviews

See why travellers love Wendy Wu Tours — straight from the people who’ve been

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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we genuinely want to hear what you think - and not just about the tour itself, but the service you receive from the moment you book with us too.

Your feedback, the good, the great, and the “here’s how you could do better,” is what helps us keep improving and delivering the kind of holidays you deserve. That’s why we’ve partnered with an independent review platform, so once you’ve booked with us or returned from your adventure, you can share an honest rating and review.

The best part? These reviews are displayed directly from our independant review site exactly as they’re written, completely unedited by us, so you can trust they’re 100% real and transparent.

Ready to share your experience, or want see what other travellers are saying? Read below, or write your own review and explore more Wendy Wu Tours reviews on Feefo.


 
Rating
Customer Review

Christmas in Japan - HN

Tuesday 03 Mar 2026
Overview Rating:
Our Service: Good
Our 1st guide was not the best apparently our original guide couldn't do this tour. Our next 2 were excellent . this was rated as a level 1. the long bus trips probably level 2. there was a very long bus ride several hours with our 1st comfort stop 4hrs into the trip, a bit too long for us oldies! I think the tour could be a day or so longer as it was rushed at times.
the tour was great overall and I enjoyed it .

Our Response

Hi Carol,

Thank you for taking the time to share your feedback on your Saudi Arabia tour. We’re really pleased to hear that you enjoyed the trip overall and that the latter part of the journey, with your second and third guides, helped make it a memorable experience.

We’re sorry to hear that the start of the tour didn’t quite meet expectations, and we appreciate you highlighting this. Your comments about the first guide, the longer coach journeys, and the timing of comfort stops are valuable and will be shared with our operations team for review. Saudi Arabia is a vast destination, and travel between some of the key highlights can involve longer drives, but feedback like yours helps us continue refining the pacing and overall comfort of the itinerary.

It’s great to hear that overall you still found the tour enjoyable. Thank you again for travelling with us and for sharing your thoughts.

Warm regards,
The Wendy Wu Tours Team

Christmas in India

Thursday 29 Jan 2026
Overview Rating:
Our Service: Excellent
Excellent and friendly service from Cheryl. All my questions answered and feel like i've made the right choice in choosing Wendy Wu for my trip

Christmas on the Mekong

Monday 19 Jan 2026
Overview Rating:
Our Service: Excellent
Very quick and all information provided in a clear and detailed manner.
Pricing and options all explained and very happy with the service.

Our Response

Thank you for your feedback.

We are delighted to hear that the service was quick, clear, and detailed, with all pricing and options explained to your satisfaction. We trust your upcoming trip with Wendy Wu Tours will be just as smooth and enjoyable.

Kind regards,
Jimmy
Wendy Wu Tours

Christmas in Thailand

Thursday 27 Nov 2025
Overview Rating:
Our Service: Excellent
I loved the service I received from Wendy Wu - from start to finish communication was not ever an issue. Last minute plans for a Christmas trip and Wendy Wu made it happen. Nothing was an issue.. I know there was not much lead time but fabulous service and all taken care of.

Our Response

Thank you so much for taking the time to leave such lovely feedback! The team are delighted to have helped make your last-minute Christmas trip happen. Wishing you the most magical Christmas in Thailand - have the best time!

Christmas in Sri Lanka

Thursday 10 Apr 2025
Overview Rating:
Our Service: Excellent
Responded by email and received a prompt reply.

Christmas in South Africa

Sunday 19 Jan 2025
Overview Rating:
Our Service: Excellent
The booking process was thorough and comprehensive. My questions were answered without me feeling I was a nuisance. This is my 3rd booking with Wendy Wu so I was lucky enough to get a loyalty discount too.

Christmas in India

Thursday 03 Oct 2024
Overview Rating:
Our Service: Excellent
excellent, with a few exception on food

Christmas in India

Saturday 22 Jun 2024
Overview Rating:
Our Service: Excellent
Good customer service, I’m a returning customer after an amazing trip to Japan last year. The tour guide made the tour so special.

Christmas in Thailand

Wednesday 15 May 2024
Overview Rating:
Our Service: Excellent
Made booking easy and straight forward. Very helpful.

Christmas in Sri Lanka

Wednesday 10 Apr 2024
Overview Rating:
Our Service: Excellent
Excellent, knowledgeable and very helpful

Christmas in Kerala

Friday 05 Apr 2024
Overview Rating:
Our Service: Excellent
They answered our queries promptly and the paperwork was completed very quickly.

Christmas in India

Thursday 29 Feb 2024
Overview Rating:
Our Service: Good
Prompt communication in answering questions

Christmas in Sri Lanka

Friday 26 Jan 2024
Overview Rating:
Our Service: Good
Initial contact could have been more positive but good after that

Christmas in Sri Lanka

Thursday 02 Nov 2023
Overview Rating:
Our Service: Excellent
Natasha our travel consultant provided an excellent service, very polite and knowledgeable a real pleasure to do business with. Nothing was too much trouble for her.

In Pursuit of Pandas - Christmas Special

Tuesday 10 Oct 2023
Overview Rating:
Our Service: Excellent
Friendly, helpful and efficient. Filled me with confidence that I was doing the right thing booking with this company.