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The Award-Winning Tour Specialist

Reviews

See why travellers love Wendy Wu Tours — straight from the people who’ve been

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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we genuinely want to hear what you think - and not just about the tour itself, but the service you receive from the moment you book with us too.

Your feedback, the good, the great, and the “here’s how you could do better,” is what helps us keep improving and delivering the kind of holidays you deserve. That’s why we’ve partnered with an independent review platform, so once you’ve booked with us or returned from your adventure, you can share an honest rating and review.

The best part? These reviews are displayed directly from our independant review site exactly as they’re written, completely unedited by us, so you can trust they’re 100% real and transparent.

Ready to share your experience, or want see what other travellers are saying? Read below, or write your own review and explore more Wendy Wu Tours reviews on Feefo.


 
Rating
Customer Review

Classic Mekong

Sunday 18 Jan 2026
Overview Rating:
Our Service: Excellent
The booking process was clear and easy. The agent was very helpful and explained everything clearly.
I’m impressed with the level of service.

Our Response

Thank you for your kind review.

We are really pleased to hear that you found the booking process clear and straightforward, and that our agent was helpful in explaining everything along the way. It is great to know the level of service has made a positive impression, and we hope your upcoming trip is just as enjoyable.

Kind regards,
Jimmy
Wendy Wu Tours

Classic Mekong (Main Deck)

Saturday 02 Aug 2025
Overview Rating:
Our Service: Excellent
Prompt response to my queries, preempting information helpful in deciding about booking a tour before I had to ask for it.
Prompt reply to a request for a telephone conversation.

Our Response

That's great to hear. Please do not hesitate to contact us if you have any questions regarding your tour.
Kind regards,
Jimmy, Wendy Wu Tours.

Classic Mekong (Upper Deck)

Sunday 09 Feb 2025
Overview Rating:
Our Service: Excellent
Knowledgeable about the tours we were interested in and showed others that would be more suitable. No pressure to book immediately. Giving us time to discuss at home.

Classic Mekong (Upper Deck)

Saturday 25 Jan 2025
Overview Rating:
Our Service: Excellent
Efficient without being pushy, listened to what we were looking for and offered us some advice on what was available. Booking was easy over the phone and correspondence relating to the booking was received within the hour.
Great service - looking forward to the holiday.

Classic Mekong (Main Deck)

Tuesday 15 Oct 2024
Overview Rating:
Our Service: Excellent
Excellent, very efficient and very quick in processing my trip

Classic Mekong (Main Deck)

Friday 26 Jul 2024
Overview Rating:
Our Service: Excellent
Booked a tour with you in 2010 and service was excellent as was the tour. Because of this, we decided to book through them again. We were not disappointed. The service we received was excellent and we highly recommend them.

Classic Mekong (Main Deck)

Wednesday 01 May 2024
Overview Rating:
Our Service: Good
Answered all our questions and booked for us at this stage that is all we can comment on.

Classic Mekong (Upper Deck)

Tuesday 30 Jan 2024
Overview Rating:
Our Service: Excellent
I have used Wendy Wu when visiting China, two joined trips to Japan and Ecuador with the Galapagos extension. I have now booked the Classic Mekong for this Spring. I am looking forward to this trip. I am certain I will use Wendy Wu again another year. I like that everything is included, including the tipping. which makes one feel very comfortable.

Classic Mekong (Upper Deck)

Saturday 13 Jan 2024
Overview Rating:
Our Service: Excellent
Booked at Destinations show, Manchester and Byron was very knowledgeable and efficient. Minor issue when we received confirmation e mail but dealt with instantly. Overall a pleasure to deal with everyone involved.

Our Response

Thanks for your review, Byron will be delighted to read your comments. Do let us know if we can help with anything else. Jimmy

Classic Mekong (Upper Deck)

Monday 04 Dec 2023
Overview Rating:
Our Tour: Excellent
Cabin was very comfortable. Food excellent. Trips off the boat were very interesting and very good entertainment. Lovely outside pool and sunloungers. Everything you would expect from a Cruise.

Classic Mekong (Upper Deck)

Wednesday 29 Nov 2023
Overview Rating:
Our Tour: Excellent
Such an interesting and well organised experience. Great crew, good entertainment, stunning views and fascinating trips ashore.

25 Year Anniversary Classic Mekong (Upper Deck)

Saturday 04 Nov 2023
Overview Rating:
Our Tour: Good
Full on travel experience. All travel arrangements and pick ups were organised superbly
The hotels were all of a good standard and the beds high quality aiding great sleep
Cambodia was beyond expectations as was our guide Buvnath. The Angor complex and the Ta Prohn temples ( Tomb Raider film) was breathtaking despite the high humidity and the rest of the itinerary was very interesting. A luxury coach transferred the 16 of us to Pnom Penn.
Next was a cruise down the Mekong river which was a welcome respite after a few days touring
The boat was lovely as were the staff and the evening entertainment was authentic.
Wendy Wu greeted us for the cruise and it was fun to hear how she had built her tour business
3 groups amalgamated on this cruise and I felt the trips out were a bit busy with all of us descendingon each location.
After 3 days on the Mekong River it was a transfer to Saigon.
This day was less successful as a packed and somewhat repetetive days activities and a late lunch meant we arrived in our hotel with little time to shower and freshen up for dinner which I decided to miss.
After that day the tour picked up again and our new guide Hoi kept the group engaged and the travel arrangements from then on were faultless including 2 internal flights from Ho Chi Min to Da Nang for the beautiful Hoi An and then onto Hanoi.
Hoi made sure each hotel had all our details in advance and arranged luggage collection /porterage so no lengthy lobby waits to get to our rooms.
The evening show in Hoi An was a spectacular display of acrobatics traditional music and dance and I am glad this was included
The seaplane flight over Halong bay was like something out of a James Bond movie and the cruise on the Junk was very pleasant
Why only 4 stars
I felt some of the food /set meals provided were bland , and unimaginative for the price point .The veg was always excellent but one restaurant gave us pork complete with hairy skin!! which nobody ate much of! The last nights meal was very average and a disappointment.
Overall a great experience which I would recommend
The food does need improved for the evening meals

25 Year Anniversary Classic Mekong (Upper Deck)

Thursday 02 Nov 2023
Overview Rating:
Our Tour: Excellent
This was our 2nd tour with Wendy Woo having visited China in 2019, and we were not disappointed. Through out the tour was well organised, fun but full on at all times creating many memories and experiences.

25 Year Anniversary Classic Mekong (Main Deck)

Wednesday 01 Nov 2023
Overview Rating:
Our Tour: Good
Excellent ship. Beautiful cabins. Food was extremely high quality. Staff were friendly and professional, though lack of English posed some problems. Only downside was quality of land visits.

25 Year Anniversary Classic Mekong (Main Deck)

Tuesday 31 Oct 2023
Overview Rating:
Our Tour: Excellent
Well organised good price hassle free from start to finish and that all important personal touch. Friendly staff and attitude