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The Award-Winning Tour Specialist

Reviews

See why travellers love Wendy Wu Tours — straight from the people who’ve been

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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we genuinely want to hear what you think - and not just about the tour itself, but the service you receive from the moment you book with us too.

Your feedback, the good, the great, and the “here’s how you could do better,” is what helps us keep improving and delivering the kind of holidays you deserve. That’s why we’ve partnered with an independent review platform, so once you’ve booked with us or returned from your adventure, you can share an honest rating and review.

The best part? These reviews are displayed directly from our independant review site exactly as they’re written, completely unedited by us, so you can trust they’re 100% real and transparent.

Ready to share your experience, or want see what other travellers are saying? Read below, or write your own review and explore more Wendy Wu Tours reviews on Feefo.


 
Rating
Customer Review

Classic Mekong

Wednesday 27 May 2026
Overview Rating:
Our Service: Excellent
Very professional and helpful customer service. Nothing too much trouble

Classic Mekong

Wednesday 20 May 2026
Overview Rating:
Our Service: Excellent
Efficient and straightforward Easy to use website and booking procedures
Well organised offers and tour information excellent in detail and description

Classic Mekong (Main Deck)

Wednesday 25 Mar 2026
Overview Rating:
Our Service: Excellent
Very, very good service. I am always nervous at booking over the phone, but this time it was easy. The agent was informative and easy to talk to.

Our Response

Hi there,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your booking experience was such a smooth one; it is wonderful to know our team made the process feel easy and relaxed for you.

It is also great to hear that the agent was approachable throughout the conversation. Clear advice and friendly service make all the difference when planning a trip, and we’re glad this helped you feel confident with your booking.

Thank you again for choosing Wendy Wu Tours. We hope you have a fantastic holiday ahead and look forward to being part of your journey.

Warm regards,
The Wendy Wu Tours Team

Classic Mekong

Tuesday 24 Feb 2026
Overview Rating:
Our Service: Excellent
Steve was Very Helpful and was able to help us make our decision.

Our Response

Thank you so much for your brilliant 5‑star review! We’re delighted to hear that Steve was so helpful and supported you in making your decision.
It’s great to know his assistance made the process smooth and reassuring.
We really appreciate you taking the time to share your experience, and we’re thrilled to have you travelling with us.

Classic Mekong

Sunday 18 Jan 2026
Overview Rating:
Our Service: Excellent
The booking process was clear and easy. The agent was very helpful and explained everything clearly.
I’m impressed with the level of service.

Our Response

Thank you for your kind review.

We are really pleased to hear that you found the booking process clear and straightforward, and that our agent was helpful in explaining everything along the way. It is great to know the level of service has made a positive impression, and we hope your upcoming trip is just as enjoyable.

Kind regards,
Jimmy
Wendy Wu Tours

Classic Mekong (Main Deck)

Saturday 02 Aug 2025
Overview Rating:
Our Service: Excellent
Prompt response to my queries, preempting information helpful in deciding about booking a tour before I had to ask for it.
Prompt reply to a request for a telephone conversation.

Our Response

That's great to hear. Please do not hesitate to contact us if you have any questions regarding your tour.
Kind regards,
Jimmy, Wendy Wu Tours.

Classic Mekong (Upper Deck)

Sunday 09 Feb 2025
Overview Rating:
Our Service: Excellent
Knowledgeable about the tours we were interested in and showed others that would be more suitable. No pressure to book immediately. Giving us time to discuss at home.

Classic Mekong (Upper Deck)

Saturday 25 Jan 2025
Overview Rating:
Our Service: Excellent
Efficient without being pushy, listened to what we were looking for and offered us some advice on what was available. Booking was easy over the phone and correspondence relating to the booking was received within the hour.
Great service - looking forward to the holiday.

Classic Mekong (Main Deck)

Tuesday 15 Oct 2024
Overview Rating:
Our Service: Excellent
Excellent, very efficient and very quick in processing my trip

Classic Mekong (Main Deck)

Friday 26 Jul 2024
Overview Rating:
Our Service: Excellent
Booked a tour with you in 2010 and service was excellent as was the tour. Because of this, we decided to book through them again. We were not disappointed. The service we received was excellent and we highly recommend them.

Classic Mekong (Main Deck)

Wednesday 01 May 2024
Overview Rating:
Our Service: Good
Answered all our questions and booked for us at this stage that is all we can comment on.

Classic Mekong (Upper Deck)

Tuesday 30 Jan 2024
Overview Rating:
Our Service: Excellent
I have used Wendy Wu when visiting China, two joined trips to Japan and Ecuador with the Galapagos extension. I have now booked the Classic Mekong for this Spring. I am looking forward to this trip. I am certain I will use Wendy Wu again another year. I like that everything is included, including the tipping. which makes one feel very comfortable.

Classic Mekong (Upper Deck)

Saturday 13 Jan 2024
Overview Rating:
Our Service: Excellent
Booked at Destinations show, Manchester and Byron was very knowledgeable and efficient. Minor issue when we received confirmation e mail but dealt with instantly. Overall a pleasure to deal with everyone involved.

Our Response

Thanks for your review, Byron will be delighted to read your comments. Do let us know if we can help with anything else. Jimmy

Classic Mekong (Upper Deck)

Monday 04 Dec 2023
Overview Rating:
Our Tour: Excellent
Cabin was very comfortable. Food excellent. Trips off the boat were very interesting and very good entertainment. Lovely outside pool and sunloungers. Everything you would expect from a Cruise.

Classic Mekong (Upper Deck)

Wednesday 29 Nov 2023
Overview Rating:
Our Tour: Excellent
Such an interesting and well organised experience. Great crew, good entertainment, stunning views and fascinating trips ashore.