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The Award-Winning Tour Specialist

Reviews

See why travellers love Wendy Wu Tours — straight from the people who’ve been

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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we genuinely want to hear what you think - and not just about the tour itself, but the service you receive from the moment you book with us too.

Your feedback, the good, the great, and the “here’s how you could do better,” is what helps us keep improving and delivering the kind of holidays you deserve. That’s why we’ve partnered with an independent review platform, so once you’ve booked with us or returned from your adventure, you can share an honest rating and review.

The best part? These reviews are displayed directly from our independant review site exactly as they’re written, completely unedited by us, so you can trust they’re 100% real and transparent.

Ready to share your experience, or want see what other travellers are saying? Read below, or write your own review and explore more Wendy Wu Tours reviews on Feefo.


 
Rating
Customer Review

Colours of Costa Rica

Wednesday 04 Feb 2026
Overview Rating:
Our Service: Excellent
Attentive agent who answered all my queries with curtesy.

Our Response

Thank you so much for your wonderful 5‑star review!

We’re delighted to hear that our agent was attentive and answered all your queries with such courtesy.

Your feedback means a lot to us, and we’re always here to help with anything you need.

Colours of Costa Rica

Friday 22 Nov 2024
Overview Rating:
Our Service: Excellent
I called to book a holiday with Wendy Wu. I have travelled with them a number of times before and always found the holidays to be very well organised.

Colours of Costa Rica

Wednesday 10 Apr 2024
Overview Rating:
Our Service: Excellent
Always wanted to go to Costa Rica but other companies only went for approx 8 days and did not include most meals.
This tour with Wendy Wu was 14 days and went to all parts of the country.
Staff member, Lusanne was most helpful and was able to deal with my queries efficiently and and effectively.

Colours of Costa Rica

Saturday 06 Jan 2024
Overview Rating:
Our Service: Excellent
This was my 6th tour with Weny Wu and as usual we were looked after by the National and local guides from the beginning to the end of the tour..

Colours of Costa Rica

Thursday 26 Mar 2020
Overview Rating:
Our Tour: Excellent
This was our first tour with you and from start to finish we were guided by Isaac who made sure everything went smoothly. He was laid back - but on the ball - always available and very informative.

Colours of Costa Rica

Thursday 26 Mar 2020
Overview Rating:
Our Tour: Good
We enjoyed our Costa Rica trip very much, and our guide Izaac was extremely knowledgeable.
His sunny personality, and that of Javier the driver, meant that the group had many laughs. If Isaac didn't know about something, he soon found out and got back to us.
They were meticulous all the time about hand cleansing before we boarded the coach.
The hotels were all excellent, the food not always brilliant, but then we accepted that rice and beans would always be on every menu along with other choices.
This was our forth Wendy Wu tour and we hope to go somewhere with you next year.

We would be grateful if you could send us your new brochure for next year.

Colours of Costa Rica

Monday 23 Mar 2020
Overview Rating:
Our Tour: Excellent
We thought the programme was very good and we explored quite a lot of Costa Rica. There was a nice combination of meals supplied and time to buy your own meals.
Isaac, our tour guide, was excellent. Very knowledgeable, with a good sense of humour who looked after us very well. Good organisation from Wendy Wu and friendly helpful staff when you ring.

Colours of Costa Rica

Saturday 01 Feb 2020
Overview Rating:
Our Service: Excellent
We have been on two of their tours, are shortly to go on a third and have booked for a fourth next year. We can honestly say that everything is well organised from the initial booking with a friendly and helpful representative.The guides we had were excellent and the hotels well chosen. Thoroughly enjoyable experiences.

COLOURS OF COSTA RICA

Saturday 30 Dec 2017
Overview Rating:
Our Service: Good
We had an excellent guide , knowledgeable,efficient, safety conscious, a sense of humour and took the trouble to get to know us all . Sadly the Hilton hotel in San Jose let us down badly on the last two evenings with poor food and terrible service on the last night , a night we should have had a special evening as it was the last we spent together . We felt sorry for our guide .

COLOURS OF COSTA RICA

Wednesday 20 Dec 2017
Overview Rating:
Our Service: Excellent
Our Tour: Excellent

Service rating :

Well organised in every way. Our extremely knowledgeable and pleasant guide Alex made our tour. Nothing was a problem to him. As 2 single ladies we felt safe and valued - thoroughly enjoying our Costa Rica adventure, despite the weather.

Product :

Would never have seen so much or experienced Costa Rica as we did ,if we had chosen to plan this ourselves