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The Award-Winning Tour Specialist

Reviews

See why travellers love Wendy Wu Tours — straight from the people who’ve been

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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we genuinely want to hear what you think - and not just about the tour itself, but the service you receive from the moment you book with us too.

Your feedback, the good, the great, and the “here’s how you could do better,” is what helps us keep improving and delivering the kind of holidays you deserve. That’s why we’ve partnered with an independent review platform, so once you’ve booked with us or returned from your adventure, you can share an honest rating and review.

The best part? These reviews are displayed directly from our independant review site exactly as they’re written, completely unedited by us, so you can trust they’re 100% real and transparent.

Ready to share your experience, or want see what other travellers are saying? Read below, or write your own review and explore more Wendy Wu Tours reviews on Feefo.


 
Rating
Customer Review

Gems of China - Upgraded Departure

Thursday 23 Jul 2026
Overview Rating:
Our Service: Excellent
Friendly, efficient and gave all the information we asked for and needed.

Our Response

Thanks so much for your 5 star rating and your review. It is very much appreciated.

Jimmy, Wendy Wu Tours

Gems of China

Thursday 09 Jul 2026
Overview Rating:
Our Service: Excellent
Jade was lovely. She was professional and made the whole booking process quick and easy

Our Response

Our lovely Jade! She will be delighted to hear about your comments and I'll make sure a copy of your feedback is sent to her.

Thanks so much for your review and do give us a call if you have any questions regarding your tour.

Kind regards.

Jimmy, Wendy Wu Tours.

Gems of China - Upgraded Departure

Thursday 02 Jul 2026
Overview Rating:
Our Service: Excellent
Went to Sligo to purchase holiday from the Wendy Wu pop up shop at the over 50's show at the Radisson Blu hotel

Had excellent advice and help

Our Response

That's great to hear and thanks so much for your review! Please feel free to get in touch if you have any questions about your tour. Thanks, Jimmy, Wendy Wu Tours.

Gems of China

Tuesday 30 Jun 2026
Overview Rating:
Our Service: Excellent
I recently booked the Gems of China tour for next year, but want to stop over on the way out and on our return. The staff have been very helpful with advice and suggestions.

Our Response

Thank you for taking the time to share your experience of booking with us. We are delighted to hear that you have chosen our Gems of China tour for next year, it is a wonderful itinerary, and we are confident it will be a journey to remember.

We are particularly pleased that our team were able to offer helpful advice and suggestions regarding your stopover requests. We fully appreciate that adding a personal touch to your outward and return travel can make all the difference to the overall holiday experience, and we are always happy to assist with such tailored arrangements.

Should you have any further questions or require additional adjustments as your departure date approaches, please do not hesitate to reach out. Our team remain on hand to ensure every detail is exactly as you wish.

We truly value your feedback and look forward to helping you finalise what promises to be a memorable adventure.

Thanks,
Jimmy, Wendy Wu Tours

Gems of China

Monday 29 Jun 2026
Overview Rating:
Our Service: Good
Been looking for a holiday to China that covered most of the attractions the country has to see. WendyWu had just what I wanted so booked online with a small deposit for September next year! Can't wait, so excited already 🥳 😃

Our Response

Thanks for your review and we are delighted you are joining us in September next year. It'll come around quicker than you think!
Please do let us know if have any questions regarding your tour.
Many thanks,
Jimmy, Wendy Wu Tours

Gems of China

Wednesday 29 Apr 2026
Overview Rating:
Our Service: Excellent
Wonderful help from Cheryl to book the perfect trip,thanks

Gems of China - Upgraded Departure

Saturday 25 Apr 2026
Overview Rating:
Our Service: Excellent
Great service went through everything very clear.

Gems of China

Sunday 19 Apr 2026
Overview Rating:
Our Service: Excellent
I had a professional and prompt response from Cheryl following my initial email to Wendy Wu. She was able to arrange for me to join a friend on their Gems of China tour in September. When I telephoned to finalise my booking I found her to be very efficient, and as she herself had done the very same tour last year, she was able to give me useful advice based on her own experience. Overall the telephone conversation gave me great confidence that I had booked with a caring and extremely professional tour company staffed by people who know what they are doing and care about doing it well. I very much look forward to my tour and feel confident that it will be as professionally executed as my booking experience has been. Thank you Wendy Wu.

Gems of China

Saturday 18 Apr 2026
Overview Rating:
Our Service: Excellent
Sales supervisor Natasha was helpful friendly & professional. Answered all our questions. Booked the Gems of China tour over the phone we are happy with our choice. This is the first time we have booked with Wendy Wu and would certainly book with this company again.

Gems of China

Thursday 02 Apr 2026
Overview Rating:
Our Service: Excellent
Excellent service great customer service and good pricing.
documentation is fantastic.

Our Response

That's great to hear and do let us know if you have any questions about your tour. Thanks, Jimmy, Wendy Wu Tours.

Gems of China

Thursday 02 Apr 2026
Overview Rating:
Our Service: Excellent
Great service , very organised

Our Response

So glad everything went smoothly for you and thanks a million for the lovely feedback. Jimmy, Wendy Wu Tours.

Gems of China - Upgraded Departure, Thailand Highlights

Saturday 28 Feb 2026
Overview Rating:
Our Service: Excellent
Beau did a great job guiding us through our booking. The roadshow was great too and Keith Norman did a great job explaining and describing China. We booked Thailand too back to back.

Our Response

Thank you so much for your wonderful 5 star review!
We’re delighted to hear that Beau took great care of you throughout your booking — we’ll be sure to pass on your kind words. It’s also fantastic to hear that you enjoyed the roadshow, and that Keith brought China to life with his explanations and insights.
Booking Thailand back‑to‑back sounds incredibly exciting — what an adventure you have ahead!

We truly appreciate you choosing to travel with us and taking the time to share your experience. If there’s anything you need as you prepare for your trips, we’re always here to help.

Gems of China

Thursday 26 Feb 2026
Overview Rating:
Our Service: Excellent
Really easy, friendly and professional, nothing was a problem. We had a couple of requests that were accommodated, excellent

Our Response

Hi Paul,

Thank you very much for your kind feedback!

We’re delighted to hear that you found the service easy, friendly, and professional, and that your requests were accommodated without any hassle. That’s exactly the experience we aim to provide.

We hope you have an amazing time when your tour comes around. If there’s anything you need in the meantime, please don’t hesitate to get in touch.

Best regards,
The Wendy Wu Tours Team

Gems of China

Sunday 22 Feb 2026
Overview Rating:
Our Service: Excellent
Excellent customer service - responsive and knowledgeable.

Our Response

Thank you for taking the time to leave us your kind review and 5 stars.

We are so glad that you have found our service to be excellent - this is what we strive for every time.

We look forward to welcoming you on your tour.

Gems of China

Saturday 07 Feb 2026
Overview Rating:
Our Service: Excellent
fantastic everything you could want in a holiday. One thing you should be able to tip who you want and give it to that special person who has made your experience that much better and not be told how much gratuities that you have to pay

Our Response

Dear Customer,
Thank you for your lovely 5-star review. We are thrilled that your holiday was fantastic. We appreciate and value your feedback as it will helps us to refine our tours.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours