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Reviews

See why travellers love Wendy Wu Tours — straight from the people who’ve been

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we genuinely want to hear what you think - and not just about the tour itself, but the service you receive from the moment you book with us too.

Your feedback, the good, the great, and the “here’s how you could do better,” is what helps us keep improving and delivering the kind of holidays you deserve. That’s why we’ve partnered with an independent review platform, so once you’ve booked with us or returned from your adventure, you can share an honest rating and review.

The best part? These reviews are displayed directly from our independant review site exactly as they’re written, completely unedited by us, so you can trust they’re 100% real and transparent.

Ready to share your experience, or want see what other travellers are saying? Read below, or write your own review and explore more Wendy Wu Tours reviews on Feefo.

Rating

Customer Review

Inspiring India

Monday 02 Mar 2026

Overview Rating:

Our Service: Excellent

Very informative and helpful. Its our 2nd holiday with Wendy Woo. Really looking forward to it.

Inspiring India

Sunday 22 Feb 2026

Overview Rating:

Our Service: Good

Very informative and efficient . Can’t really give a review until we’ve experienced the holiday.

Our Response

Thank you so much for your feedback!

We’re really glad to hear you found everything informative and efficient so far.
We completely understand that the real experience begins once you're on your holiday, and we hope it turns out to be everything you’re looking forward to.
If you have any questions before you travel or need any support along the way, we’re always here to help.

Highlights of India

Saturday 14 Feb 2026

Overview Rating:

Our Service: Excellent

Have booked my 1st holiday with Wendy Wu Tours. Very impressed so far - Joe was extremely helpful and knowledgeable. He understood my needs and worked hard to achieve this. I've booked to go to India with them in October so I hope the whole experience is as good as their sales team.

Our Response

Thank you so much for your lovely 5‑star review. We’re delighted to hear that your first booking experience with Wendy Wu Tours has been so positive.
It’s wonderful to know that Joe was able to support you with such helpfulness, knowledge, and attention to your needs. We’re thrilled he made the process straightforward and enjoyable for you.

Your trip to India in October sounds fantastic, and we truly hope the rest of your journey with us — from planning to travelling — is every bit as good as your experience with our sales team so far.

If there’s anything you need in the meantime, we’re always here to help.

Inspiring India

Friday 30 Jan 2026

Overview Rating:

Our Service: Good

I have been with Wendy Wu tour before and I find the tour value for money. National guide are knowledgeable and helpful.

Inspiring India

Friday 30 Jan 2026

Overview Rating:

Our Service: Excellent

The booking system is very good. The advice received from Wendy Wu always supports the process making sure that the right travel itinerary and holiday is booked

Christmas in India

Thursday 29 Jan 2026

Overview Rating:

Our Service: Excellent

Excellent and friendly service from Cheryl. All my questions answered and feel like i've made the right choice in choosing Wendy Wu for my trip

Inspiring India

Sunday 25 Jan 2026

Overview Rating:

Our Service: Excellent

Personal, thoughtful, helpful. Knowledgeable and friendly

Inspiring India

Wednesday 21 Jan 2026

Overview Rating:

Our Service: Excellent

Wonderful, friendly service from the team at the roadshow at Tunbridge Wells on 20th Jan 2026. A very informative presentation to highlight a few of the places available with Wendy Wu. Space created to enable questions to be asked and the team were available to discuss any travel plans and to book a tour after the presentation.
Beau was very helpful in answering my questions and it was great to finally meet her having had numerous conversations regarding previous tours.
The Destinations Show is great to visit, but for me, the smaller setting of the roadshow was a much nicer experience.

Additional Night Kochi (Cochin)|Southern India & Sri Lanka

Monday 19 Jan 2026

Overview Rating:

Our Service: Good

I have spoken to two customer service representatives and on both occasions I received excellent customer service. Both representatives were very professional in their approach and responsive to my requests for further information. I have since booked a holiday for November 2026.

Our Response

Dear Customer!
Thanks so much for your feedback! We’re thrilled our team could help and that you’re all set for your November 2026 holiday. We can’t wait to make it an amazing experience!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Inspiring India

Saturday 17 Jan 2026

Overview Rating:

Our Service: Excellent

Helpful, polite and informative when handling my booking.
Only just booked the holiday

Our Response

Thank you for your feedback.

We are glad to hear that your booking was handled in a helpful, polite, and informative manner. As you have only just booked, we trust this positive experience continues throughout the lead-up to your holiday and, of course, during the tour itself!

Kind regards,
Jimmy
Wendy Wu Tours

Inspiring India

Thursday 15 Jan 2026

Overview Rating:

Our Service: Excellent

Great customer service. Provided just what I was looking for. Explained all the options and no pressure.

Our Response

Thank you for your feedback.

We are delighted to hear that we provided exactly what you were looking for, explaining all the options clearly and without any pressure. We trust your upcoming trip with Wendy Wu Tours will be just as smooth and enjoyable.

Kind regards,
Jimmy
Wendy Wu Tours

India by Rail

Wednesday 14 Jan 2026

Overview Rating:

Our Service: Excellent

Absolutely stellar service from Joe D, exceptional advice and listened to us about what was important on the two big trips we wanted to consider. We looked online first and saw what we quite liked but then he suggested a different option we hadn’t considered for both India and SE Asia, which have ticked every box. Just about came in on budget whilst delivering far more than we thought we could achieve, he wasn’t pushy, just super helpful and offered great advice. We have looked at a great number of tour companies supposedly specialising in these areas but all “told us” what we should do which didn’t hit all (or even some) of our wishes mostly by pushing what they wanted to sell and not listening properly. Wendy Wu and Joe ticked every box and even as highly experienced and mature travellers I don’t think we’ve ever received such good service, I would highly recommend you give them a try and ask for Joe D. Happy travels!!

Our Response

Thank you for your fantastic and detailed feedback.

We are thrilled to hear that Joe provided such exceptional service, listening carefully to what was important to you and offering helpful suggestions for both India and Southeast Asia that ticked every box. Joe will be delighted to read your comments!

Do let us know if you have any questions regarding your booking.

Kind regards,

Jimmy
Wendy Wu Tours

Wildlife of India

Tuesday 13 Jan 2026

Overview Rating:

Our Service: Excellent

Arti has been really helpful with my latest booking. Giving me time and space to make the right holiday choices.
I have now booked 4 trips with Wendy Wu for the following reasons;
First trip to Borneo was faultless. The tour director Wayne created a memorable trip for all of us, and a year on, all of us remain in contact. The mix of restaurants/cafes chosen was just right , the food was good everywhere. Wayne was calm and professional in all situations and as a result I felt confident to go ahead and book further trips.
Nikki in the flights department has been exceptional, re my trip to Indonesia. She has delivered a personalised service for a very fair and reasonable price.
Overall I would say Wendy Wu has got it right on every level; varied tours, good quality accommodation and meals, backed up by an approachable back office that treat you fairly and give good value for money.

Our Response

Thank you for your wonderful and detailed feedback.

We are thrilled to hear that Arti has been so helpful with your latest booking, giving you the time and space to make the right choices. It is fantastic that your experiences with Wayne in Borneo and Nikki in the flights department have left such a positive impression. We are delighted that our mix of tours, accommodation, meals, and supportive back-office service has met your expectations across multiple trips. We trust your latest adventure with Wendy Wu Tours will be just as memorable and enjoyable as the previous ones.

Kind regards,
Jimmy
Wendy Wu Tours

Grand Tour of India

Tuesday 25 Nov 2025

Overview Rating:

Our Service: Excellent

Great trip with really knowledgeable guides. Food and accommodation was excellent

Additional Night Delhi |Northern India Discovery

Wednesday 12 Nov 2025

Overview Rating:

Our Service: Excellent

Very well organised.
Excellent tour guides
Hotels and coaches were of a high standard
No issues at all
Very smooth programme
Numerous highlights and very few disappointments
The cruise on the Mekong Victoria was a highlight
All meals were provided and WWT did their best to avoid repetition by including a balanced variety of alternate dining experiences.

Why Choose Wendy Wu Tours?

Experience & expertise

New Zealand&s leading touring specialist
26+ years creating award-winning tours
Friendly, knowledgeable regional experts
Exceptional value with extraordinary experiences

Peace of mind

Seamless, end-to-end holidays
Global award-winning service
Expert National Escorts & local guides
Fully IATA-accredited and TAANZ-bonded

Don't just take our word for it

4.9* rating on independent review site Feefo
4.5* Google Reviews from real travellers
4.9* TripAdvisor rating