Reviews

Katie at Wendy Wu Tours in Auckland has been awesome to communicate with and very quickly provided information I required to make a quick decision to confirm bookings.

I have previously Wendy Wu and the service provided was straight forward

Was very and uneventful, answered the questions, and gave a very clear quote on different flight options.

This is my second attempt to book with Wendy Wu. The first time nobody rang me back, which for £10,00 was a little off. I booked this time despite not being offered another airport. We don't all live in the south-east! Wendy Wu doesn't offer a taxi service, which most other companies do, but they do offer a useless few days in Hong Kong, which if you are part of a solo group isn't very useful, particularly as a woman travelling alone. I fully expect to be charged an extortionate amount of money to fly from Manchester, which plus the car will add a substantial amount. I do hope you are going to be worth it.

Excellent first impression from our telephone enquiry on Saturday 23 August with your representative, Artie regarding a trip to Japan.
We decided to follow up and the holiday was booked that very afternoon because in addition to all the details in the brochure everything was explained to us in a concise and informative manner.

I have always found Wendy Wu excellent.

Very prompt in replying to messages and calling. Sorted out alternative flights. Took account of coeliac needs. Very efficient and personable staff

Excellent service with a smile

Cheryl was extremely helpful and patient in finding solutions for our preferred travel routes and other queries that we raised prior to booking.

We rang to make a reservation for a holiday next year. The representative was very efficient and made the booking for us. It was straightforward.

Excellent service helpful staff. Looking forward to my holiday next year!

Colleagues on telephone extremely helpful and patient in dealing with a myriad of questions

The lady picked up the phone straight away and guided me through the options available. It was so much easier than booking online.
She was friendly and helpful, everything I would wish for.
Wendy Wu, keep using real people to speak to. It’s a rare treat these days and much more likely to end up with a booking.

Lovely lady. Excellent advice. Obviously knowledgable. Very efficient. A totally positive experience.

Efficient, courteous and did what was expected. Easy to book and address any specific requirements.

As good as they’ve been as we’ve previously travelled with them.