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The Award-Winning Tour Specialist

Reviews

See why travellers love Wendy Wu Tours — straight from the people who’ve been

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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we genuinely want to hear what you think - and not just about the tour itself, but the service you receive from the moment you book with us too.

Your feedback, the good, the great, and the “here’s how you could do better,” is what helps us keep improving and delivering the kind of holidays you deserve. That’s why we’ve partnered with an independent review platform, so once you’ve booked with us or returned from your adventure, you can share an honest rating and review.

The best part? These reviews are displayed directly from our independant review site exactly as they’re written, completely unedited by us, so you can trust they’re 100% real and transparent.

Ready to share your experience, or want see what other travellers are saying? Read below, or write your own review and explore more Wendy Wu Tours reviews on Feefo.


 
Rating
Customer Review

VIETNAM TRAILS

Thursday 11 Oct 2018
Overview Rating:
Our Service: Good
Our Tour: Excellent

Service rating :

The Vietnam Trails tour was fantastic! We saw so many different places and were well looked after. Our guide was brilliant and very informative about everywhere we went. The night train was a great experience, and I really enjoyed it. Sapa was beautiful and Ha Long Bay was spectacular. I would highly recommend Vietnam and Wendy Wu tours to everyone

Product :

Wendy Wu were fantastic at every point. Very helpful and everything was planned well and our tour guide was brilliant

VIETNAM HIGHLIGHTS WITH SAPA

Friday 04 Nov 2016
Overview Rating:
Our Service: Excellent
Our Tour: Good

Service rating :

We had an excellent tour guide in Nguyen Van Quang

Product :

Cambodia and Vietnam were very good with the exception of the SaPa extension which we felt was poor.
The hotels were not up to the standards in the southern parts of Vietnam. The town was dirty and dusty and there are too many of the local ethnic groups selling there wares by pestering the tourists. The tour guide eventually listened to us that we didn't wish to take part in long mountain treks.

Our Response

We are very happy to here positive feedback about your national guide Nguyen Van Quang, your comments have been passed onto our local operator in Vietnam where your feedback will be passed on. I'm sure this will make Nguyen Van Quang day!

We regret any disappointment with the hotels in Vietnam and rest assured, we will continue to closely monitor the feedback we receive.

We truly hope that overall you enjoyed the tour and that you have returned with many happy memories at the unforgettable destination.

Kind regards
Zoe Bligh

ANGKOR TO THE BAY

Thursday 05 May 2016
Overview Rating:
Our Service: Excellent
Our Tour: Excellent

Service rating :

Easy booking over phone. Responsive team when i had questions. Very helpful people from first booking right the way through to departure for home. Wendy Wu as a company could not have done better.

Product :

An excellent tour covering the major temples of Cambodia all the way to Hanoi with all the most important sites well covered. Ample opportunities for resort time and shopping too. We extended to Sapa so got almost to the Chinese border. a great trip.

Our Response

Welcome home following the completion of your tour and we are delighted to hear you have had an amazing time while with us.

It is also pleasing to hear your pre-travel experience lived up to our standards and you have enjoyed your time with us.

We are pleased you have come away with your great memories of the fascinating settings in Vietnam & Cambodia and wish they last many years to come.

Kind regards,
Junior