Reviews and Testimonials | Wendy Wu Tours

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on Feefo.

Rating

Customer Review

Highlights of Sri Lanka

Friday 12 Sep 2025

Overview Rating:

Our Service: Excellent

Outstanding
Would have loved a few mine offers on our trip that are often offered on others I see but we have not ever got the 3 times we have booked like partner flies free or free flight upgrade

Our Response

Thanks so much for your review. I’ve checked your booking and can see that you’ve received two different discounts for your tour. Some promotions, like Partner Flies Free and other special offers, are only available on selected tours, but our team is always happy to talk through which deals are available at the time of booking so you can make the most of them. We hope you are looking forward to your tour! Thanks, Jimmy, Wendy Wu Tours

Highlights of Sri Lanka

Friday 29 Aug 2025

Overview Rating:

Our Service: Excellent

Wendy Wu Tours provides a really good service. I found the whole process of booking by phone easy after getting the advice I needed from the helpful consultant.

Highlights of Sri Lanka

Friday 04 Jul 2025

Overview Rating:

Our Service: Excellent

Very professional.

Our Response

Thanks for your review, it is very much appreciated. Many thanks, Jimmy, Wendy Wu Tours

Christmas in Sri Lanka

Thursday 10 Apr 2025

Overview Rating:

Our Service: Excellent

Responded by email and received a prompt reply.

Highlights of Sri Lanka

Wednesday 19 Feb 2025

Overview Rating:

Our Service: Good

Very helpful and knowledgable.

Christmas in Sri Lanka

Wednesday 10 Apr 2024

Overview Rating:

Our Service: Excellent

Excellent, knowledgeable and very helpful

Christmas in Sri Lanka

Friday 26 Jan 2024

Overview Rating:

Our Service: Good

Initial contact could have been more positive but good after that

Highlights of Sri Lanka

Wednesday 03 Jan 2024

Overview Rating:

Our Service: Excellent

Pleasant customer facing team, eager to help solve issues.

Highlights of Sri Lanka

Thursday 14 Dec 2023

Overview Rating:

Our Tour: Good

Enjoyed the holiday and the full itinerary which allows us to see many parts of the island.
Sri Lanka is an island of contrasts from beaches, to games reserves and then up to the Highlands and the tea plantations.
The Sr Lankan peoples warmth and friendless added to the holiday as did the food.

Highlights of Sri Lanka

Wednesday 13 Dec 2023

Overview Rating:

Our Tour: Excellent

Well planned and executed. Excellent guide and good variety of places visited.

Highlights of Sri Lanka

Friday 08 Dec 2023

Overview Rating:

Our Service: Excellent

Polite, concise and knowledgeable. Helpful when guiding me through the various options

Christmas in Sri Lanka

Thursday 02 Nov 2023

Overview Rating:

Our Service: Excellent

Natasha our travel consultant provided an excellent service, very polite and knowledgeable a real pleasure to do business with. Nothing was too much trouble for her.

Christmas in Sri Lanka

Wednesday 02 Aug 2023

Overview Rating:

Our Service: Excellent

This will be our 4th holiday with Wendy Wu and they offer extremely varied, comprehensive worldwide tours for excellent value compared to their competitors.

Our Response

Thanks so much Ruth, we love receiving feedback like this! Do let us know if we can be of any further help. Jimmy

Highlights of Sri Lanka

Wednesday 02 Aug 2023

Overview Rating:

Our Service: Excellent

Fantastic help by all staff involved getting my booking sorted for my wonderful friend
Looking forward to our holiday now

Our Response

You've made our day, Carol! Thanks for your lovely feedback. Jimmy

Highlights of Sri Lanka

Sunday 30 Jul 2023

Overview Rating:

Our Service: Excellent

Wendy Wu provide amazing holidays which include so many wonderful experiences. The guides are excellent, the food and accommodation are great. I have been on many Wendy Wu holidays and each one has been very special. I have made the most wonderful memories and friends on each trip. I would highly recommend them.

Our Response

And we love having you travelling with us too, Christine. Here's to many more adventures! Jimmy