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The Award-Winning Tour Specialist

Reviews

See why travellers love Wendy Wu Tours — straight from the people who’ve been

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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we genuinely want to hear what you think - and not just about the tour itself, but the service you receive from the moment you book with us too.

Your feedback, the good, the great, and the “here’s how you could do better,” is what helps us keep improving and delivering the kind of holidays you deserve. That’s why we’ve partnered with an independent review platform, so once you’ve booked with us or returned from your adventure, you can share an honest rating and review.

The best part? These reviews are displayed directly from our independant review site exactly as they’re written, completely unedited by us, so you can trust they’re 100% real and transparent.

Ready to share your experience, or want see what other travellers are saying? Read below, or write your own review and explore more Wendy Wu Tours reviews on Feefo.


 
Rating
Customer Review

CHILE: TOP TO TOE

Tuesday 09 Apr 2019
Overview Rating:
Our Service: Good
Our Tour: Good

Service rating :

The tour 'Chile Top To Toe' was purchased through Wendy Wu and the process of arranging and purchasing the tour was good. However on the ground the tour was a set of subcontracted mini tours each with a different local guide. The service was variable. The flights and transportation was of a good standard. The hotels were also good and in excellent locations (apart from one - a late substitution in Valparaiso. The local guides were variable and this can contribute considerably to the enjoyment of the experience. The ones in Atacama and Patagonia were excellent. The one in Santiago was ok although his attitude was condescending. The one in the Lake District was poor - his timekeeping resulted in long, drawn out days missing some of the key attractions. His desire to insert his own aspects to the itinerary resulted in poor decision making.

Product :

Chile has some of the most spectacular natural assets - the Atacama desert and Torres del Paine National Park in Patagonia ought to be on everyone's bucket lists. Both are well covered in this tour. The tour is generally well organised but is subject to local operators in the different locations which can make it seem a little disjointed. Some tweaks needed to the itinerary in Valparaiso and the Lake District

CHILE: TOP TO TOE

Wednesday 17 Oct 2018
Overview Rating:
Our Service: Excellent
We have travelled with Wendy Wu many times usually to the Far East this time to Chile. As before we were very pleased with the holiday, excellant intinerary, included food and good hotels. The small group size 9 made it even better as the guides could give almost individual to us all. The picture is in the Torres del Paine National Park not to be missed.