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The Award-Winning Tour Specialist

Reviews

See why travellers love Wendy Wu Tours — straight from the people who’ve been

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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we genuinely want to hear what you think - and not just about the tour itself, but the service you receive from the moment you book with us too.

Your feedback, the good, the great, and the “here’s how you could do better,” is what helps us keep improving and delivering the kind of holidays you deserve. That’s why we’ve partnered with an independent review platform, so once you’ve booked with us or returned from your adventure, you can share an honest rating and review.

The best part? These reviews are displayed directly from our independant review site exactly as they’re written, completely unedited by us, so you can trust they’re 100% real and transparent.

Ready to share your experience, or want see what other travellers are saying? Read below, or write your own review and explore more Wendy Wu Tours reviews on Feefo.


 
Rating
Customer Review

Treasures of Taiwan

Sunday 01 Feb 2026
Overview Rating:
Our Service: Good
I was pleased with the service I received when initially booking my forthcoming holiday. However, when I telephoned subsequently to enquire about upgrading my flights, the WW rep automatically assumed I was looking to upgrade to First Class (which I would have done had the price not been so extortionate!) I later went online to see if the airline had a Premium Economy cabin (which it does) and subsequently booked seats in this cabin. However, it would have been good if the rep had advised me of this fact during my initial booking rather than me having to undertake my own research.
Additionally, it would be great if a booking agent's name could be appended to any email confirmations etc, so that one has a name to ask for as opposed to the rather impersonal use of a booking reference.

Treasures of Taiwan

Sunday 25 Jan 2026
Overview Rating:
Our Service: Good
Professional polite efficient service

Treasures of Taiwan

Tuesday 01 Apr 2025
Overview Rating:
Our Service: Excellent
Great tours available and easy to book online or contact an agent directly who works hard to find you the best deal and tailor pre or post tour extras and flights to your needs.

Treasures of Taiwan

Saturday 01 Feb 2025
Overview Rating:
Our Service: Excellent
The service I recently received from Arti was excellent once again. Her knowledge, advice and patience was outstanding. I have travelled with this company several times, and as a result of my experiences from the ease of booking to the tours themselves, I will always use this company. Nothing is too much trouble and everything is done to ensure that the tours deliver what they promise, and everybody is treated on a personal basis and not just a number. I can’t recommend this company enough.

Treasures of Taiwan

Friday 31 Jan 2025
Overview Rating:
Our Service: Excellent
As always a friendly , speedy and enlightening experience. Lots of information given, questions answered and problems solved.

Treasures of Taiwan

Wednesday 29 Jan 2025
Overview Rating:
Our Service: Excellent
I have travelled with Wendy Wu Tours to many countries and have never been disappointed. The itinerary is full and accommodation excellent. Everything is taken care of so that you can fully immerse yourself in the experience of visiting a wonderful destination. Cannot fault them.

Treasures of Taiwan

Thursday 25 Jul 2024
Overview Rating:
Our Service: Excellent
Very helpful advice from Alexia in a pre booked phone consulation after she had researched a selection of less strenuous tours suitable for me. It was great that she had recently been on the Uzbekistan tour I selected as I was able to answer my specific questions. I also booked the Treasures of Taiwan tour for Spring 2025 and she'd also experienced that tour too.

Treasures of Taiwan

Friday 10 May 2024
Overview Rating:
Our Service: Excellent
Friendly and thoughtful trustworthy nothing to small

Treasures of Taiwan

Thursday 16 Nov 2023
Overview Rating:
Our Tour: Good
Several things needed improvement. There was FAR too much food. No one needs or wants huge lunches and dinners every day. Also this meant we never had a chance to eat in local cafes etc. Our guide thought the only shopping we might want was for snacks(!) and beer so we went to 7-11s every day. I didn't manage to get any presents for family. When we went anywhere he told us the time and place to meet but got uptight if you strayed more than a few yards from him.

Treasures of Taiwan

Tuesday 07 Feb 2023
Overview Rating:
Our Service: Excellent
It took a long time to get through but once you managed to speak to the booking agent, the service was very good. She was very patient and took all the trouble to search for what we want there and then and we booked the tour.

Treasures of Taiwan

Thursday 05 Dec 2019
Overview Rating:
Our Service: Excellent
The booking experience was very nice. We worked with Lisa Ward who was very quick to reply to our emails, attentive and pleasant to deal with. The trip to Taiwan will be our first trip with Wendy Wu Tours. I believe we might be the first Americans to travel with this tour company.

Treasures of Taiwan

Wednesday 13 Nov 2019
Overview Rating:
Our Service: Good
As always very helpful and informative staff ,nothing is too much trouble for them, shame though the partner flies free wasn't available when I wanted to go, also the loyalty reward has been dropped from £250 to £200 , even though this is my 8th trip with you, a bit dissapoined

Our Response

We are sorry to hear of your disappointment with your loyalty discount.

One of our Customer Care team will contact you directly to discuss this further.

Kind Regards
Wendy Wu Tours