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The Award-Winning Tour Specialist

Reviews

See why travellers love Wendy Wu Tours — straight from the people who’ve been

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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we genuinely want to hear what you think - and not just about the tour itself, but the service you receive from the moment you book with us too.

Your feedback, the good, the great, and the “here’s how you could do better,” is what helps us keep improving and delivering the kind of holidays you deserve. That’s why we’ve partnered with an independent review platform, so once you’ve booked with us or returned from your adventure, you can share an honest rating and review.

The best part? These reviews are displayed directly from our independant review site exactly as they’re written, completely unedited by us, so you can trust they’re 100% real and transparent.

Ready to share your experience, or want see what other travellers are saying? Read below, or write your own review and explore more Wendy Wu Tours reviews on Feefo.


 
Rating
Customer Review

Silk Road Uncovered: Uzbekistan & Kyrgyzstan

Friday 12 Jun 2026
Overview Rating:
Our Service: Excellent
Excellent. Informative and relevant. Considered a number of options to ensure our planned trip fully met out requirements.

Our Response

Thanks so much for your review. We sincerely appreciate it and do let us know if have any questions before you go. Thanks, Jimmy, Wendy Wu Tours

Ultimate Uzbekistan

Thursday 11 Jun 2026
Overview Rating:
Our Service: Excellent
Had a wonderful time on the Gems trip to China, organised by Wendy Wu and met some lovely like minded people. The hotels were all of a good standard and our national guide, CiCi, was brilliant. Her friendly, cheerful personality was infectious and she did well to keep the group together so no one was ever left behind. A credit to the Wendy Wu team.

Our Response

Ah the lovely Cici! We often get feedback about Cici and she will be delighted to be sent a copy of your feedback. Glad you a had a wonderful tour! Kind regards, Jimmy, Wendy Wu Tours.

Silk Road Uncovered: Uzbekistan & Kyrgyzstan

Saturday 06 Jun 2026
Overview Rating:
Our Service: Excellent
Booking online was easy and straight forward.

Our Response

Glad to hear it! Please let us know if you have any questions further down the line. Thanks, Jimmy, Wendy Wu Tours.

Silk Road Uncovered: Uzbekistan & Kyrgyzstan

Friday 05 Jun 2026
Overview Rating:
Our Service: Excellent
Looked after from time of meeting up. All sightseeing, meals and hotels included. When we were at an airport over a mealtime we were given money to pay for a meal. Excellent guides and memorable experiences.
Last hotel room disappointing as very bijou with no room for an open suitcase. I slept with my case on the bed with me!!

Our Response

Thank you for your review.

We are pleased to hear that the tour across Peninsular Malaysia, Borneo and Singapore was well looked after from the moment you joined the group. It is good to know that the fully inclusive nature of the arrangements sightseeing, meals and hotels, worked smoothly, and we are particularly glad that the gesture of providing meal money at airports was appreciated. Your positive comments about the guides and the memorable experiences are very welcome.

We have noted your disappointment with the final hotel room. We do understand that a particularly small room can be frustrating, especially when there is insufficient space to store luggage comfortably. We will raise this with our local hotel partners to review the allocation of rooms for our groups and to ensure that, where possible, more practical options are offered.

Thank you for taking the time to share your experience. Constructive observations such as yours help us to maintain and improve our standards.

Thanks,
Jimmy Wendy Wu Tours

Silk Road Uncovered: Uzbekistan & Kyrgyzstan

Tuesday 02 Jun 2026
Overview Rating:
Our Service: Excellent
Had various questions regarding a 21-day Silk Road trip for May 2027.
Natasha answered all questions professionally and in part based on her own personal knowledge.
She advised that she would need to refer to the local, guide on one question (the state of some of the roads) which could take 24-hours before responding. A detailed response followed well within that timeframe.

Silk Road Uncovered: Uzbekistan & Kyrgyzstan

Thursday 28 May 2026
Overview Rating:
Our Service: Excellent
Excellent. Thoughtful, efficient, but not overbearing.

Silk Road Uncovered: Uzbekistan & Kyrgyzstan

Saturday 23 May 2026
Overview Rating:
Our Service: Excellent
I telephoned, there was a quick response, answered my questions and then did the booking swiftly.

Ultimate Uzbekistan

Wednesday 06 May 2026
Overview Rating:
Our Service: Excellent
Excellent tour extremely well organised knowledgeable tour guides

Ultimate Uzbekistan

Saturday 28 Feb 2026
Overview Rating:
Our Service: Excellent
Polite, helpful and efficient service. Excellent response from staff.

Our Response

Thank you so much for your wonderful 5‑star review!
We’re delighted to hear that you received polite, helpful, and efficient service, and that our team responded quickly and supported you well.We truly appreciate you taking the time to share your experience, and we’re thrilled we could make things smooth and positive for you.
Wishing you a fantastic trip ahead, and we’re always here if you need anything!

Ultimate Uzbekistan

Wednesday 11 Feb 2026
Overview Rating:
Our Service: Good
Arti was very helpful in booking our trip

Our Response

Thank you so much for your 5‑star review!
We’re delighted to hear that Arti was so helpful in arranging your trip. Your kind feedback means a great deal, and we’re thrilled to be part of your travel plans.

If there’s anything more you need, we’re always here to help.

Ultimate Uzbekistan

Wednesday 21 Jan 2026
Overview Rating:
Our Service: Excellent
I first contacted them by email and got a quick reply from a real person, giving me the information I needed without pushing me to decide before I was ready to book. When I did phone to book, i was passed to the same person who could not have been more pleasant and helpful. I have been very pleased with the service so far.

Additional night Tashkent (Uzbekistan)|Ultimate Uzbekistan

Tuesday 23 Dec 2025
Overview Rating:
Our Service: Excellent
Fantastic coverage of all the venues with experienced guides wonders with Wendy wu

Ultimate Uzbekistan

Friday 29 Aug 2025
Overview Rating:
Our Service: Excellent
Arti at Wendy Wu Tours was very helpful when I booked my holiday. I felt like a valued customer. Having travelled a lot with Wendy Wu, I would always recommend the company for travel abroad.

Ultimate Uzbekistan

Wednesday 18 Jun 2025
Overview Rating:
Our Service: Excellent
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Ultimate Uzbekistan

Thursday 24 Apr 2025
Overview Rating:
Our Service: Excellent
Matt was very patient and answered all my Queries, professional in his attitude. Booking process was smooth .