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The Award-Winning Tour Specialist

Reviews

See why travellers love Wendy Wu Tours — straight from the people who’ve been

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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we genuinely want to hear what you think - and not just about the tour itself, but the service you receive from the moment you book with us too.

Your feedback, the good, the great, and the “here’s how you could do better,” is what helps us keep improving and delivering the kind of holidays you deserve. That’s why we’ve partnered with an independent review platform, so once you’ve booked with us or returned from your adventure, you can share an honest rating and review.

The best part? These reviews are displayed directly from our independant review site exactly as they’re written, completely unedited by us, so you can trust they’re 100% real and transparent.

Ready to share your experience, or want see what other travellers are saying? Read below, or write your own review and explore more Wendy Wu Tours reviews on Feefo.


 
Rating
Customer Review

Ultimate Uzbekistan

Saturday 28 Feb 2026
Overview Rating:
Our Service: Excellent
Polite, helpful and efficient service. Excellent response from staff.

Our Response

Thank you so much for your wonderful 5‑star review!
We’re delighted to hear that you received polite, helpful, and efficient service, and that our team responded quickly and supported you well.We truly appreciate you taking the time to share your experience, and we’re thrilled we could make things smooth and positive for you.
Wishing you a fantastic trip ahead, and we’re always here if you need anything!

Ultimate Uzbekistan

Wednesday 11 Feb 2026
Overview Rating:
Our Service: Good
Arti was very helpful in booking our trip

Our Response

Thank you so much for your 5‑star review!
We’re delighted to hear that Arti was so helpful in arranging your trip. Your kind feedback means a great deal, and we’re thrilled to be part of your travel plans.

If there’s anything more you need, we’re always here to help.

Ultimate Uzbekistan

Wednesday 21 Jan 2026
Overview Rating:
Our Service: Excellent
I first contacted them by email and got a quick reply from a real person, giving me the information I needed without pushing me to decide before I was ready to book. When I did phone to book, i was passed to the same person who could not have been more pleasant and helpful. I have been very pleased with the service so far.

Additional night Tashkent (Uzbekistan)|Ultimate Uzbekistan

Tuesday 23 Dec 2025
Overview Rating:
Our Service: Excellent
Fantastic coverage of all the venues with experienced guides wonders with Wendy wu

Ultimate Uzbekistan

Friday 29 Aug 2025
Overview Rating:
Our Service: Excellent
Arti at Wendy Wu Tours was very helpful when I booked my holiday. I felt like a valued customer. Having travelled a lot with Wendy Wu, I would always recommend the company for travel abroad.

Ultimate Uzbekistan

Wednesday 18 Jun 2025
Overview Rating:
Our Service: Excellent
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Ultimate Uzbekistan

Thursday 24 Apr 2025
Overview Rating:
Our Service: Excellent
Matt was very patient and answered all my Queries, professional in his attitude. Booking process was smooth .

Ultimate Uzbekistan

Friday 31 Jan 2025
Overview Rating:
Our Service: Excellent
Polite clear competent sorted everything put

Ultimate Uzbekistan

Tuesday 21 Jan 2025
Overview Rating:
Our Service: Excellent
Julia was incredibly helpful. She took us through the booking process patiently and was so clear and efficient about all aspects of it. She cannot be commended highly enough, it was a pleasure dealing with Julia. So looking forward to our forthcoming Wendy Wu tour.

Our Response

Thanks so much for the review! We're thrilled to hear Julia made your booking experience a pleasure. We can’t wait for you to enjoy your Wendy Wu tour!

Ultimate Uzbekistan

Saturday 24 Aug 2024
Overview Rating:
Our Service: Excellent
I did everything on line and it was very easy. I have confidence in Wendy Wu as I have used them for China, Japan, Ecuador and Cambodia/ Vietnam already. I have always wanted to do the Five stans, however a level "5" holiday is too much for me these days. Seeing Uzbekistan was a level "1" and within a capable price bracket and was offering a discount, I jumped straight in.

Our Response

Thank you for your continued trust in Wendy Wu Tours! We're delighted to hear that our online booking process was easy for you and that you found a perfect match with our Uzbekistan tour. I'm sure you'll have a wonderful time.

Do let us know if we can be of any further assistance.

Kind regards,
Jimmy, Wendy Wu Tours

Treasures of Taiwan

Thursday 25 Jul 2024
Overview Rating:
Our Service: Excellent
Very helpful advice from Alexia in a pre booked phone consulation after she had researched a selection of less strenuous tours suitable for me. It was great that she had recently been on the Uzbekistan tour I selected as I was able to answer my specific questions. I also booked the Treasures of Taiwan tour for Spring 2025 and she'd also experienced that tour too.

Ultimate Uzbekistan

Sunday 25 Feb 2024
Overview Rating:
Our Service: Excellent
Great range of tours with packed itineraries.
Great guides.
Met Sandra at the Destinations event in Manchester and it felt like we had met a long lost friend, so warm and helpful.
I then decided I wanted to change my flights, this was done with ease by Lucy at their customer service department, and she provided exactly what we wanted.

Road to Samarkand

Wednesday 31 Jan 2024
Overview Rating:
Our Service: Excellent
We wanted to book Uzbekistan and spoke to the rep. Alicia 4 or 5 times for information. It’s an expensive holiday off the beaten track but we were reassured sufficiently to book. We have been to China with Wendy Wu before and had a very well- organised holiday so we were inclined to book with them again.

Ultimate Uzbekistan

Monday 15 Jan 2024
Overview Rating:
Our Service: Excellent
Great tours. excellent service from agent at show

Ultimate Uzbekistan

Monday 30 Oct 2023
Overview Rating:
Our Tour: Good
I enjoyed the holiday, it was very interesting, but our luggage was delayed and we had to go to the airport to collect it. Our guide was not helpful or interested in our predicament. What we know now about Turkish Airlines and Istanbul Airport I think Wendy Wu should not have booked connecting flights with so little time in between.
Our guide was very knowledgeable but not very forthcoming with information.