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The Award-Winning Tour Specialist

Reviews

See why travellers love Wendy Wu Tours — straight from the people who’ve been

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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we genuinely want to hear what you think - and not just about the tour itself, but the service you receive from the moment you book with us too.

Your feedback, the good, the great, and the “here’s how you could do better,” is what helps us keep improving and delivering the kind of holidays you deserve. That’s why we’ve partnered with an independent review platform, so once you’ve booked with us or returned from your adventure, you can share an honest rating and review.

The best part? These reviews are displayed directly from our independant review site exactly as they’re written, completely unedited by us, so you can trust they’re 100% real and transparent.

Ready to share your experience, or want see what other travellers are saying? Read below, or write your own review and explore more Wendy Wu Tours reviews on Feefo.


 
Rating
Customer Review

Thailand & Laos Adventure

Thursday 27 Feb 2020
Overview Rating:
Our Tour: Good
Emirates did not provide gf meals at all on the fist long return flight, and 1 breakfast and 1 gf meal between us on the second long flight. They blamed blamed Wendy Wu, despite having communicated internally about the second flight. They said the second person’s meals were waitlisted which translated to unavailable. We feel the lack of gf meals was an Emirates problem, especially as we had documentation from WW saying our gf meals were confirmed throughout.

The trip was excellent. WW guides were excellent. They really went the extra mile. The gf , no chilli food they arranged was good. We are left with great memories.
Improvements
The sound system on the Mekong boat was not good. The first meal I n Vientiane was meagre. The last gf meal in Vientiene was lacking meat or chicken.

VIETNAM AT A GLANCE

Thursday 04 Apr 2019
Overview Rating:
Our Service: Good
Our Tour: Good

Service rating :

Good but guide in Vientiane not interested

Product :

deserves 4 stars why ask for this

GRAND TOUR OF INDOCHINA

Thursday 20 Dec 2018
Overview Rating:
Our Service: Excellent
Our Tour: Excellent

Service rating :

The tour from start to finish was excellently structured and organised. The tour guides on each leg of the tour were exceptional. Their knowledge and their caring of their ‘family’ made the whole tour a great experience. Nothing was too much trouble

Product :

Overall everything was excellent. I would add that the Le Duy Hotel in Saigon was not the best. Whilst clean and tidy, the facilities were very basic. No room for everyone to congregate, no real bar area.
The Mercury Vientiane was a tired looking hotel with regards to the rooms and we had cockroaches.
In Laos we visited the Ban Na Ouane village which none of our group enjoyed. The children being used to sell goods to the tourists in that way was awful. A better visit would have been to the Heritage House in Luang Prabang which we did ourselves. Very good