Your safety and well-being will always be our Number 1 priority which is why we’ve instituted the most stringent Covid health and safety protocols on all of our tours. As we continue to monitor the local situation in each destination, these protocols will evolve and we will provide you with detailed guidelines for your particular tour prior to departure.
When travelling with us
Here is a brief summary on the steps we are taking to ensure you will be safe, secure and satisfied when you travel with us.
Guides and National Escorts
Our National Escorts and guides will conduct a Health and Safety briefing with you before the tour begins and will help everyone ensure they adhere to social distancing, hygiene practises and local regulations They will carry a supply of face masks and hand sanitizer for you to use free of charge and will, of course, observe the highest level of personal hygiene at all times. Should anyone on the group fall ill your National Escort will ensure the individual receives swift medical attention and can only return to the group once cleared to do so.
Transport & Sightseeing
Vehicles will be thoroughly clean and disinfected with disinfectant after each excursion service, overnight and between different groups. You will always have at least one seat between you and your fellow tourers, hand sanitiser will be given to the group on each embarkation and vehicles will be thoroughly ventilated prior to passengers boarding. Drivers will always embark vehicles after clients, disembark before the group vehicle prior to clients disembarking and maintain social distancing and maintain a high level of personal hygiene at all times. Only front facing microphones will be used on vehicles and headsets or speaker systems will be used whilst sightseeing. Your guides will assess the situation on the ground avoiding large crowds – where possible, alter timings and splitting the group into smaller sizes.
Wendy Wu Tours will only offer hotels that have undergone a detailed hygiene assessment, have specific COVID-19 protocols in place and comply with government standards. We will ensure these protocols include staff practising social distancing and wearing appropriate PPI, regular cleaning and disinfection of high frequency touch points in all areas and food safety.
All the restaurants we visit will be researched and inspected regularly to ensure that they follow the strictest health, cleanliness and safety guidelines. All waiting staff will wear face masks and gloves and self-service buffets will be avoided in favour of à la carte dining, waiter-served meals or waiter-assisted buffets. Hand sanitiser will be provided to the group before and after every food and beverage service.
Book with Confidence
As well as travelling with confidence we're happy to offer some of the most flexible booking conditions around to help you book with confidence too. You can secure your tour with a deposit of just $99 per person, enjoy one free amend anytime up to final payment and only pay your final balance 6 weeks before departure. Ask your Wendy Wu Tours agent for details.