Review for Japan by Rail
Very efficient as normal
Answered all questions quickly
Jun 02, 2026
Booking Experience for Japan Uncovered
Helpful and informative booking staff. Were able to meet our requirements and offer advice
May 16, 2026
Booking Experience for Discover Japan
The whole trip just undertaken with Wendy Wu was excellent. I’ve now booked another tour with them for next year, and all is good.
May 15, 2026
Review for Experience Japan - HN
Very helpful nothing was too much trouble. The tour was explained perfectly. Katie my assistant was just lovely and got back to me promptly with any questions I had.
Would definitely recommend travelling with WendyWu tours and I plan to travel with them again in the future.
May 06, 2026
Review for Japan Uncovered
Happy with the service I received during my initial booking. It has been very informative. Communication has been excellent.. The only issue I experienced was with My Portal App, I don’t receive any information from the app to inform me that my submitted item has transferred ok. It says it’s submitted whether it’s correct or not.
May 02, 2026
Booking Experience for Spirit of Kyrgyzstan
A bit of a hiccup on day one of the first Ecuador trip created, which I feel sure was rectified on later tours, but otherwise perfect on each and every tour that I have done; China; Japan x 2; Ecuador + Galapagos; Vietnam [though here, too much regarding the war and not enough beautiful scenery for my liking, but fabulous boat trip down the Mekong and in Halong Bay]; and most recently Uzbekistan. I have also booked next year in Kyrgyzstan with Wendy Wu. and have wishes for future trips that Wendy Wu do. They look after you throughout the day from Breakfast through Evening Meal and as I get older, I feel the need for the reassurance and trust they give me.
May 01, 2026
Booking Experience for Japan by Rail
Julia was very helpful, knowledgeable and patient with all aspects of our booking process.
Apr 28, 2026
Booking Experience for Best of Japan
Very informative and helpful advice. Will contact me again in due course to book the flights. Felt
Apr 21, 2026
Booking Experience for Discover Japan
On selecting a company for our holiday Wendy Woo’s came out on top for variety, all inclusive and value for money.
When it came to booking the tour the operator was friendly knowledgeable and very helpful, we would thoroughly recommend the company
Apr 12, 2026
Booking Experience for Osaka to Seoul
Excellent customer service from Joe following our visit to Hull. Now booked on tour of Japan with a Cruise in September 2027
Apr 11, 2026
Booking Experience for A Week in Japan
Very easy to book what I wanted. The lady I spoke to was friendly and helpful.
Apr 03, 2026
Booking Experience for Best of Japan
I’ve had a very smooth booking experience with Wendy Wu UK. The representative was very timely and thorough in responding to my questions; very important to me as I’m located in Canada.
I did find a purported Wendy Wu website with Canadian contact information; however, no one ever responded to my phone calls and messages.
Apr 02, 2026
Booking Experience for Japan Uncovered
Very efficient, professional and an excellent website with lots of options and we found our perfect tour - looking forward to October 2027 now. Thank you
Apr 02, 2026
