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The Award-Winning Tour Specialist

Reviews

See why travellers love Wendy Wu Tours — straight from the people who’ve been

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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we genuinely want to hear what you think - and not just about the tour itself, but the service you receive from the moment you book with us too.

Your feedback, the good, the great, and the “here’s how you could do better,” is what helps us keep improving and delivering the kind of holidays you deserve. That’s why we’ve partnered with an independent review platform, so once you’ve booked with us or returned from your adventure, you can share an honest rating and review.

The best part? These reviews are displayed directly from our independant review site exactly as they’re written, completely unedited by us, so you can trust they’re 100% real and transparent.

Ready to share your experience, or want see what other travellers are saying? Read below, or write your own review and explore more Wendy Wu Tours reviews on Feefo.


 
Rating
Customer Review

AROUND CAMBODIA

Monday 05 Nov 2018
Overview Rating:
Our Service: Excellent
Our Tour: Good

Service rating :

Tour guide was amazing. Very knowledgeable and couldn't do enough to help.

Product :

Good itinerary although some long drives on poor roads to see very little. Sihanoukville is a building site and lots of noise by the hotel so not the relaxing beautiful beach day expected although I appreciate Wendy wu have no control over this

Our Response

Thank you for your 5* review!
We are delighted that you had an amazing guide throughout your tour who was knowledgeable and made sure nothing was too much trouble! We hope you also enjoyed the tour and have made some wonderful memories. We hope you will book again with us in the future.

UK - CAMBODIA TAILOR-MADE

Monday 16 Feb 2015
Overview Rating:
Our Service: Good
Our Tour: Excellent

Service rating :

Was disappointed that there was not any excursions offered by local tour guides on behalf of Wendy Wu at each destination and had to arrange locally with 'others'
Very disappointed that we had no information on departure arrangements from Sihanoukville to Phnom Pen until we made phone calls (chargeable) to try and find out what was happening and arrange departure time. We did eventually receive a phone call at 2000Hrs the night before but if we had not already made arrangements and gone out at that time we still would have been unaware what was happening.
On three legs of our flights we were initally told that we were seated apart (even on 13 hour flight from Hong Kong) and we would have thought that as with other airlines/travel companies seating arrangements for a booking we would be seated together.

Product :

Very enjoyable, so glad we added extra days to each of our destinations so we could spend more time to explore and relax. Glad we stayed the whole time in Cambodia to understand the culture more and to get to know the people and history of the country.

Our Response

Thank you for your review and we regret any disappointment with some aspects of your tour. We have asked our ground handlers to investigate and we will be in touch directly once we have heard from them.

Kind regards,
Lorraine, Wendy Wu Tours